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Copyright 2010 Blue Sky Factory Baltimore, Maryland Blue Sky Factory Driving Email Marketing Performance DJ Waldow Director of Community SOCIAL NETWORKERS STILL LOVE EMAIL: SO DOES HIGHER ED

Social Networkers Still Love Email: So Does Higher Ed

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DJ Waldow's presentation at the 2010 eduWEB Conference. Universities have a potential audience of thousands at their fingertips. The hardest part is finding the best way to reach that audience, from getting their attention to encouraging them to take action. Enter email and social media. When used effectively together, email and social media can extend your reach, grow your audience, and pinpoint influential brand ambassadors. Students, prospective students, alumni — audience members of all ages - are using their social network of choice whether it’s email, Facebook, Twitter, YouTube, or LinkedIn. How exactly can higher education marketers make the most of these channels? It all starts with community, content, and a killer campaign strategy. Attendees will learn: • Why email marketing is relevant to higher ed institutions and why it’s considered the digital glue of social media • How to integrate email & social media (the tactical, low-hanging fruit)• Strategies for using email & social media as complementary channels• How to optimize content to encourage sharing• Strategies for effectively building an online community using email and social media• Ways to incorporate email & social into your communication strategy with real world higher ed examplesFor more Blue Sky Factory presentations/webinars, please see http://www.blueskyfactory.com/webinars/

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Copyright 2010 Blue Sky Factory

Baltimore, Maryland

Blue Sky FactoryDriving Email Marketing Performance

DJ WaldowDirector of Community

SOCIAL NETWORKERS STILL LOVE EMAIL:

SO DOES HIGHER ED

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WHO IS BLUE SKY FACTORY?

Blue Sky Factory is all about your success (Blue Sky), and the idea that success isn't luck or an accident, but something you make (Factory).

Our chosen vehicle for helping you achieve success is email marketing.

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blueskyfactory.com/eduweb

FREE STUFF! (EBOOK)

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DIRECTOR OF COMMUNITY AT BLUE SKY FACTORY

WHO IS DJ WALDOW?

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Slides: http://www.slideshare.net/djwaldow

Twitter• @djwaldow• @blueskyfactory• @eduwebconf• #eduweb

HOUSEKEEPING

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THE NEXT 45+ MINUTES

1. Email marketing as the digital glue

2. Batman & Robin: Integrating email marketing & social media

3. Higher Education Examples: Let’s see what you’ve learned!

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OFTEN LIVE IN DIFFERENT SILOS

EMAIL MARKETING

SOCIAL MEDIA

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EMAIL MARKETI

NG

SOCIALMEDIA

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For more details, visit Mark Brownlow's No Man Is An Iland Blog

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Engagement

Email MarketingRelationshipsConversations

Community

Social MediaAwareness

Sales

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$43.62

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$43.62…assuming you do it correctly…

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TWEETAWAYTWEETAWAY

TAKEAWAYTAKEAWAY

According to the DMA, the ROI on email marketing in 2009 was

$43.62. Not bad, huh? #eduWEB

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POLL TIME!

Email marketingSocial media

WebsiteCopyrighting

Online (general)

Stand up if you manage one or more of the following at your school /

organization:

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http://www.flickr.com/photos/ryanready/464022588/

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CHARTS, STATS, GRAPHS!

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CHARTS, STATS, GRAPHS!

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CHARTS, STATS, GRAPHS!

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TWEETAWAYTWEETAWAY

TAKEAWAYTAKEAWAY

If you are active in social networking sites, you are more likely to consume email at a higher rate

#eduWEB

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TWEETAWAYTWEETAWAY

TAKEAWAYTAKEAWAY

Nearly every social networking site requires an email address to

register. Think about it. #eduWEB

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55+ EMAIL NOTIFICATIONS

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Learn how to add this email sign up widget

to your Facebook page

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SOCIAL MEDIA DRIVES EMAIL

MARKETING

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SOCIAL MEDIA DRIVES EMAIL

MARKETING

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EMAIL MARKETING

DRIVES SOCIAL MEDIA

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EMAIL MARKETING

DRIVES SOCIAL MEDIA

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TWEETAWAYTWEETAWAY

TAKEAWAYTAKEAWAY

If executed effectively, email marketing powers social media &

social media powers email marketing #eduWEB

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1. Include2. Make it easy3. Be creative4. Ask5. Tell me why6. Provide incentive7. Offline

7 KEYS TO EFFECTIVE CROSS-POLLINATION OF EMAIL

MARKETING & SOCIAL MEDIA

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1. Follow, Friend, Subscribe, Connect

2. Share With Your Network (SWYN)

• Post to Facebook wall• Send to LinkedIn Group• Tweet to followers

EMAIL MARKETING & SOCIAL MEDIA

CROSS-POLLINATION

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INCLUDE

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NATIONAL GEOGRAPHIC

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CARTER’S

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URBAN OUTFITTERS

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SPREADSHIRT

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MAKE IT EASY

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PETCO

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BE CREATIVE

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BON APPÉTIT

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ASK

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TELL ME WHY

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PROVIDE INCENTIVE

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OFFLINE

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TWEETAWAYTWEETAWAY

TAKEAWAYTAKEAWAY

7 keys to email + social: Include. Make it easy. Be creative. Ask. Tell me why. Provide incentive. Offline.

#eduWEB

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HIGHER ED EXAMPLES

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PRACTICE!HIGHER ED EXAMPLES

• What are they doing well?

• How can they improve?

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WRAPPING UP

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1. Email marketing as the digital glue

2. Batman & Robin: Integrating email marketing & social media

3. Higher Education Examples: Let’s see what you’ve learned!

IF I WAS SUCCESSFUL TODAY, YOU LEARNED…

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IF I WASN’T, LET’S TALK FURTHER

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• Word (slide 4): http://www.wordle.net/show/wrdl/2151544/DJ_Waldow_in_words• Batman - http://www.flickr.com/photos/locationscout/3595095042• Robin - http://www.flickr.com/photos/locationscout/3595095146/• Petco email - http://www.retailemailblog.com/2009/08/am-inbox-3-levels-of-swyn-usage.html• Chris Penn Newsletter (Full): http://www.flickr.com/photos/djwaldow/4712271476/• Chris Penn Newsletter (SWYN): http://www.flickr.com/photos/djwaldow/4712271522• U of Utah sign: http://www.flickr.com/photos/djwaldow/4672825286/• Beer Store: http://www.flickr.com/photos/djwaldow/4675386730/• Desert Dog Daycare: http://www.flickr.com/photos/djwaldow/4651085589/• Dan’s In-Store Facebook Advertisement: http://www.flickr.com/photos/djwaldow/4651025497• Color Me Mine SLC Facebook: http://www.flickr.com/photos/djwaldow/4702356726

*Unless noted on the specific slide, all other images arescreen grabs from a website, Twitter or my personal email inbox

CREDITS