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Social Media demystified part one

Social Media Demystified (part one)

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Presentation on social media from a behavior perspective. Gave this to the Schulich MBA class and also internally.

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Page 1: Social Media Demystified (part one)

Social

Mediad e m y s t i f i e d

part one

Page 2: Social Media Demystified (part one)

conversations are simple

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people are not

Page 4: Social Media Demystified (part one)

foreseenbehavior?

Page 5: Social Media Demystified (part one)

75 million blogs and climbingMore mobile phones than TV sets

1.3 billion Internet users3.3 billion active mobile subscribers

Canadian broadband users online more hours monthly than any other countryOver 5.9 million canadians on MySpace

18% of advertising generates positive ROITexting is the most widely used data

application on the planet2 billion users of SMS

800 million active users of emailUp to 85% of Koreans belong to Cyworld

Majority of youth expect two-way relationships from their brands

Page 6: Social Media Demystified (part one)

75 million blogs and climbingMore mobile phones than TV sets

1.3 billion Internet users3.3 billion active mobile subscribers

Canadian broadband users online more hours monthly than any other countryOver 5.9 million canadians on MySpace

18% of advertising generates positive ROITexting is the most widely used data

application on the planet2 billion users of SMS

800 million active users of emailUp to 85% of Koreans belong to Cyworld

Majority of youth expect two-way relationships from their brands

These are the

!"#$%

changing?

How are behaviours

Page 7: Social Media Demystified (part one)

and what are you doing

to understand these changes?

Page 8: Social Media Demystified (part one)

Technology is an enabler.

Is it also changing the way we

communicate?

Page 9: Social Media Demystified (part one)
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I follow 45 people on twitter.

115 people follow me.

It is on my desktop and my phone.

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It’s value is dependant on 3 things

- size of world

- reach of my network

- how my “friends” and I use it

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http://tinyurl.com/yqs2rs

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how do you design websites?

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how do people view websites?

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http://www.commoncraft.com/rss_plain_english

What is RSS?

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the platform is the movementNOT

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The “tenacious investigative reporting sparked interest by the traditional news media and led to the resignation of Attorney General Alberto Gonzales

“won a George Polk Award for legal reporting for coverage of the firing of eight United States attorneys”

a “blogger”?

Page 24: Social Media Demystified (part one)

is cybernetics science fiction?

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or is it already here?

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"Media are not extensions of

ourselves but interfaces with

experience"

Michele Perras

Beale Institute for Strategic Creativity

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what interfaces define our world?

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connected

everywhere

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ofextensions

our space

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defining

who we are

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redefine

Rich mediadevices

New eBookReaders

Console Devices

Cell Phone is KING

PVRs

iPod bikini

devices

reach

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our clients

Rich mediadevices

New eBookReaders

Console Devices

Cell Phone is KING

PVRs

iPod bikini

will

be here?

Page 33: Social Media Demystified (part one)

we

how do

define reach?

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users prefer contextual mediaDEMAND

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contextual = relevant

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relevant = they are in control

whatwhere

when

Page 37: Social Media Demystified (part one)

Sarah Silverman launchesYouTube video

Sarah Silverman appears onJimmy Kimmel (on air)

YouTube video airs on ABC.com

Jimmy launches YouTuberesponse Final show sequence “as it aired”

available on YouTube

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http://tinyurl.com/2la8eg

ABC gets it

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social media = participatory

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http://tinyurl.com/3dfum7

Will It Blend? - iPhone

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All about Whuffie

Social currency vs. authority

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who is listening this week?

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Moi

Sean Howard

my day gig:

Director of Strategy and Innovation,

Lift Communications

my blog:

craphammer.ca

my favorite sport:

frisbee

my twitter:

twitter.com/passitalong

Page 47: Social Media Demystified (part one)

sources

“Chrysler Ready to ‘Listen’ on New Site”, AdAge, http://adage.com/article?article_id=125900

“Blogger, Sans Pajamas, Rakes Muck and a Prize”, NY Times, 25 Feb 2008, http://tinyurl.com/2ydtnj

Connected Marketing: The Viral, Buzz and Word of Mouth Revolution, Justin Kirby and Paul Marsden, Butterworth-Heinemann

“Thought Piece: Mobile Telecoms Industry Size 2008”, Tomi T Ahonen, www.tomiahonen.com

“Social Network Sites: Definition, History, and Scholarship”, Danah m Boyd, http://jcmc.indiana.edu/vol13/issue1/boyd.ellison.html

“Wikinomics: How Mass Collaboration Changes Everything”,

Page 48: Social Media Demystified (part one)

images

Action Datson, Flickr, http://www.flickr.com/photos/actiondatsun/

passiveaggressivenotes, Flickr, http://www.flickr.com/photos/passiveaggressive/

jsarcadia, Flickr, http://www.flickr.com/photos/jsarcadia/

beggs, Flickr, http://www.flickr.com/photos/beggs/ (Series)

ernoldiño, Flickr, http://www.flickr.com/photos/kouchi/

Page 49: Social Media Demystified (part one)

images

moostive, Flickr, http://www.flickr.com/photos/mrasoulov/

David Armano, logic+emotion, http://darmano.typepad.com/logic_emotion/

Travelin' Librarian, Flickr, http://www.flickr.com/photos/travelinlibrarian/

RSS in Plain English, Common Craft, http://www.commoncraft.com/rss_plain_english

iphone: Will it Blend?, BlendTec, http://www.willitblend.com/videos.aspx?type=unsafe&video=iphone

Jimmy Kimmel show, ABC, http://tinyurl.com/2la8eg