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Social Media Demystified Understanding the Basics for YOUR Business By Wendy McClelland www.WendyMcClelland.com

Social Media Demystified - Understanding the Basics for YOUR Business

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Social media can be a great tool to grow your business, but it can also be very overwhelming and confusing. But it doesn't have to be! This presentation will help you identify the RIGHT social media platforms for YOUR ideal clients.

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Page 1: Social Media Demystified - Understanding the Basics for YOUR Business

Social Media Demystified

Understanding the Basics for YOUR Business

By Wendy McClellandwww.WendyMcClelland.com

Page 2: Social Media Demystified - Understanding the Basics for YOUR Business

The 3 MOST Important Things for Successful Marketing

1. IDENTIFY your ideal clients (Who)2. FIND your ideal clients (Where)3. CONNECT with your ideal clients (How)

Page 3: Social Media Demystified - Understanding the Basics for YOUR Business

- Allows businesses and organizations to connect with their influencers, donors, supporters and clients in an easy, low cost way

- It’s called SOCIAL media because it IS!

- Communicate

- Listen

- Respond

- Connect

Page 4: Social Media Demystified - Understanding the Basics for YOUR Business

All your online efforts should drive traffic to the ONE platform YOU control – YOUR website.

Website

Face

book

Twitter

LinkedIn

Pint

eres

t

Instagram

Blogging

Google+

YouT

ube

Social Media Circle

Page 5: Social Media Demystified - Understanding the Basics for YOUR Business

Represents your brand

Is often the first place people find out about you

The first place most people look is the “About Us” or “Our Story”

tab – they want to do business with REAL people

Page 6: Social Media Demystified - Understanding the Basics for YOUR Business

Should be more about YOUR CLIENTS than you

Make it easy to get around and find things

People usually look to the right side of a website first – so put the

important tabs there (Blog)

Page 7: Social Media Demystified - Understanding the Basics for YOUR Business

Should arouse interest so people want to explore and learn more

Have something that gets people onto your mailing list (opt-in

offer)

Is updated frequently so people have a reason to return

Should be easy for YOU to update

Page 8: Social Media Demystified - Understanding the Basics for YOUR Business

Have an “opt in” offer to collect email addresses

Include links to your social media platforms

Have a link directly to your FB page so people can like it from your website

Page 9: Social Media Demystified - Understanding the Basics for YOUR Business

Opt in offer at the top of the page

Sandi Krakowski – one of the smartest users of social media

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Is the LARGEST social media site in the English speaking world

Has over 1 BILLION monthly users

Page 12: Social Media Demystified - Understanding the Basics for YOUR Business

Majority of users are women - ages 18 – 29 (but may skew higher) Average users are college educated and earn over $75K annually

Over HALF of users view the site on a mobile device

Page 13: Social Media Demystified - Understanding the Basics for YOUR Business

Post at least 3 -5 times a day

When to post? - when YOUR audience is online

Analyze your visitors

Consider advertising (targeting)

Page 14: Social Media Demystified - Understanding the Basics for YOUR Business

Post your opt-in offer on one of your tabs

Page 15: Social Media Demystified - Understanding the Basics for YOUR Business

What to put on your Facebook tabs….

Opt in offers

Videos You can make custom tabs with free programs like www.shortstack.com

It also allows you to run contests on your tabs and

integrates with various email programs (e.g.

MailChimp)

Page 16: Social Media Demystified - Understanding the Basics for YOUR Business

Examples of a non-profit on Facebook

Page 17: Social Media Demystified - Understanding the Basics for YOUR Business

Great use of Facebook cover page – Air Miles customers submitted their photos

Page 18: Social Media Demystified - Understanding the Basics for YOUR Business
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What is Twitter?

140 character opportunity to connect

the value of Twitter is in #hashtags

use the search function to find potential opportunities

(search #hashtags YOUR ideal clients would use)

contribute to conversations BEFORE you try to ask

people for $$

Page 20: Social Media Demystified - Understanding the Basics for YOUR Business

Who Uses Twitter?

Younger demographic (average age 27)

More city dwellers use it than rural residents

Approximately 15% of people who earn $30K – $75K use it

15% of women and 17% of men on social media use Twitter

Page 21: Social Media Demystified - Understanding the Basics for YOUR Business

Twitter is used more and more by news agencies and community organizations to keep citizens up to date during emergencies (flooding, etc.)

Page 22: Social Media Demystified - Understanding the Basics for YOUR Business

Examples of non-profits on Twitter

Organizations often have various team members post tweets

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61 Million US users – 157 Million worldwide

39% are 35 – 54 years old

31% are 25 – 34 years old

19% are 18 – 24 years old

19% are companies with 5001 – 10,000 people

17% are companies with 501 – 1,000 people

Men outnumber women slightly (52% vs 47%)

Page 25: Social Media Demystified - Understanding the Basics for YOUR Business

Examples of a non-profit on LinkedIn

Page 26: Social Media Demystified - Understanding the Basics for YOUR Business

LinkedIn allows you to post samples of your work for potential employers/clients to view

Page 27: Social Media Demystified - Understanding the Basics for YOUR Business

Your Summary should contain the most important facts about you that would inspire a person to work with you.

Page 28: Social Media Demystified - Understanding the Basics for YOUR Business
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More than 1 billion unique users visit YouTube each month

Over 6 billion hours of video are watched each month on

YouTube—that's almost an hour for every person on Earth, and

50% more than last year

Page 30: Social Media Demystified - Understanding the Basics for YOUR Business

100 hours of video are uploaded to YouTube

every minute

YouTube is now owned by Google – so all

Google searches allow for YouTube results to

show up

Page 31: Social Media Demystified - Understanding the Basics for YOUR Business

Short videos are best (under 5 minutes)

Well titled (Use terms that YOUR ideal clients will be using to

search “How To Set Up a Website”)

Strong descriptions with links to YOUR website

Can be recorded on an I-Phone

People want quality information NOT production value (but

make sure the sound is clear)

Page 32: Social Media Demystified - Understanding the Basics for YOUR Business

Examples of non-profit on YouTube

Page 33: Social Media Demystified - Understanding the Basics for YOUR Business

http://www.youtube.com/user/VancouverPenthouse

Ian Watt is a Vancouver, BC realtor who has taken all his marketing efforts online – and video is a BIG part of it.

Page 34: Social Media Demystified - Understanding the Basics for YOUR Business

http://www.youtube.com/user/SocialTriggers

http://www.youtube.com/user/jameswedmore

Derek combines understanding marketing and

human behaviour

James is one of the best

YouTube experts

Page 35: Social Media Demystified - Understanding the Basics for YOUR Business

Tips for

Decide which platform(s) YOUR IDEAL CLIENTS use!

Don’t waste time on a platform just because it’s fun

Have a clear plan of what to post – is it what your potential customers are

interested in?

Schedule your posts (use the Facebook scheduling tool or Hootsuite)

Check in twice daily to respond to comments

Page 36: Social Media Demystified - Understanding the Basics for YOUR Business

If you’d like a COMPLETE marketing strategy in an online coaching program join my new “From Inspiration to Action” program.

You get:- 7 months (one month free) of training videos, Q&A calls,

templates & resources and a private Facebook group

http://wendymcclelland.com/coaching/inspiration-action/

Page 37: Social Media Demystified - Understanding the Basics for YOUR Business

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