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Hi. I’m Shana Douglas. Not a Guru. Not an Expert. Not a Rock Star, Ninja, Maven, Medium or Master of Social Media. A Leading Authority on Nothing. Social Media .

Social Media - Beyond the Basics - Dayton AMA Chapter

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Social Media thinking past the awareness phase and building a conversation and conversion focused social media plan.

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Page 1: Social Media - Beyond the Basics - Dayton AMA Chapter

Hi. I’m Shana Douglas.Not a Guru.Not an Expert.Not a Rock Star, Ninja, Maven, Medium or Master of Social Media.A Leading Authority on Nothing.

Social Media.

Page 2: Social Media - Beyond the Basics - Dayton AMA Chapter

Not so much…..

“Social Media – Beyond the Basics”

Say it with me..“For today, I will forget everything I’ve heard about social media marketing”

Page 3: Social Media - Beyond the Basics - Dayton AMA Chapter

You NEED to be there! Great we get that…but WHY?

Page 4: Social Media - Beyond the Basics - Dayton AMA Chapter

14% of People Trust Ads

76% of People Trust Customer Recommendations

The wind of change…is blowing like a hurricane….

Page 5: Social Media - Beyond the Basics - Dayton AMA Chapter

What’s your plan?

Page 6: Social Media - Beyond the Basics - Dayton AMA Chapter

Combine with Traditional Marketing ….but do not Approach the Same…..

side note..this kid is creepy.

Page 7: Social Media - Beyond the Basics - Dayton AMA Chapter

The Plan (Strategy).

The Who.The Why.The Where.The When.

Don’t be there just to be there.Don’t do it just because everyone else is.

Page 8: Social Media - Beyond the Basics - Dayton AMA Chapter

Who am I and Why am I here?

Page 9: Social Media - Beyond the Basics - Dayton AMA Chapter

Where to go first?

Decide what it is you want to achieve…then find your audience.

Page 10: Social Media - Beyond the Basics - Dayton AMA Chapter

When … How often?

Understand your goals to position your company for results.

Page 11: Social Media - Beyond the Basics - Dayton AMA Chapter

The Content (Magnetic).

The Meat.The Potatoes.The Fluff.The Call to Action.

Talk to convert.

Page 12: Social Media - Beyond the Basics - Dayton AMA Chapter

Good Q

uestion.

Good marketing encourages the right conversation - Seth Godin

Page 13: Social Media - Beyond the Basics - Dayton AMA Chapter

My Recipe. (Content Mix)

Page 14: Social Media - Beyond the Basics - Dayton AMA Chapter

1 Cup Products and Services Related Content

1 Cup Events or Promotional

1 Cup News and Industry Related Stories

1 Cup Shared Content from Others

Topped with Conversational Marketing (Just Talk)

Questions Feedback

Say Hello. Say Goodbye. Be Human.

Page 15: Social Media - Beyond the Basics - Dayton AMA Chapter

Time Management (Tools)

Page 16: Social Media - Beyond the Basics - Dayton AMA Chapter

How do I make time?

How do I prioritize?

What tools can I use to help?

HOW DO I MEASURE MY SUCCESS?

Page 17: Social Media - Beyond the Basics - Dayton AMA Chapter

Research & Monitoring

Creating and Initiating

Responding and Sharing

Measuring

Page 18: Social Media - Beyond the Basics - Dayton AMA Chapter

Social Media ROI (The Big Question)

“86% of B2B Companies are using social media compared to 82% B2C yet are

less active in their efforts then B2C”

WHY?

Page 19: Social Media - Beyond the Basics - Dayton AMA Chapter

“When we truly grasp the ability to define action and measure it, we can expand the impact of new media beyond the P&L. We can adapt business processes, inspire ingenuity, and more effectively compete for the future.” – Engage! – Brian Solis

What was the GOAL again?

Sales

Referrals

Registrations

Insight

SEO Votes

Shares

Page 20: Social Media - Beyond the Basics - Dayton AMA Chapter

Guidelines.

(Social Media Policy)

Page 21: Social Media - Beyond the Basics - Dayton AMA Chapter

“Just about every major study is showing that consumer recommendations trumps any form of advertisement.” – Pete Blackshaw

Social Media has redefined the Art of Conversation.

Now go….Listen and Learn.

Page 22: Social Media - Beyond the Basics - Dayton AMA Chapter

@shanadouglas

http://shanadouglas.weebly.com/

facebook.com/shana.douglas