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SoLoMo Marketing Presenter: Date: Wendy Hwang (@Wendy_Hwang ) August 14 th , 2013 Social Mobile Local

Social, Local and Mobile (SoLoMo) Marketing

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If you are a local business – a single brick & mortar, multi-location, or even serve customers at their home – you won’t want to miss this seminar. Learn how to increase visibility within the local search results by utilizing specific tactics that directly affect how Google “views” your business online, on social media platforms and on mobiles devices.

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Page 1: Social, Local and Mobile (SoLoMo) Marketing

SoLoMo Marketing

Presenter: Date:

Wendy Hwang (@Wendy_Hwang ) August 14th, 2013

Social Mobile Local

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Formic Team

• Launched in 2008 to service small business & partners

• Specializes in localized search, social, and mobile marketing

• 100% of Account Team Google AdWords & Google Analytics Certified

• 8 employees & 45+ clients • Strategic partnerships (SEMA, AlphaGraphics,

etc.) • Focus on education via monthly Seminar Series

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What We Do

Services

Formic Media's pay-per-click (PPC) advertising services provide small and local businesses guaranteed visibility within targeted search results, via paid "sponsored listings".

PAY PER CLICK Formic Media's search engine optimization (SEO) services help small and local businesses to generate visibility within "organic" or “natural" search engine listings.

SEARCH ENGINE OPTIMIZATION

Formic Media's SEO-friendly website design and development services provide small businesses with an affordable, functional and highly visible Web presence.

WEB DESIGN Formic Media's social media marketing (SMM) services enable small and local businesses to leverage free/ low-cost networks to gain increased brand awareness.

SOCIAL MEDIA MARKETING

We have created the appropriate processes, tools and methodologies needed to be efficient and cost effective for your team and your clients.

PARTNERSHIPS Attend Formic Media's free monthly search engine marketing seminars. Learn the latest and greatest in the search engine marketing industry.

FREE SEMINARS

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Agenda

Local Search and Google Popular Social Platforms Why Mobile is Important Q&A

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“Rankings are a by-product of building your brand” – Mike Ramsey

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Local Search

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• Place Page • Offsite • Website

• Mobile Friendly, Click to Call, Quick Load Time

• Reviews • Social /Mobile

Factors in Local Search

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Three Primary Types of Signals Google takes into consideration for local rankings:

1. Relevance 2. Prominence 3. Distance

Factors in Local Search

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Factors in Local Search

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• Citations • Business Name, Address, Phone + Website (NAP)

• Consistency is key! • Clean Up Your NAP or risk duplicate listing

• Structured Citations – Sites or Pages dedicated to business listings • YP, CitySearch, Yelp, etc.

• Description & Categories match searcher’s query • Keywords on Your Website Match Google Place’s field

indicate a match for the searcher’s location

Relevance

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• Popularity/Credibility • Unstructured Citations

• Local newspapers, local blog post, referrals from other websites, etc.

• Reviews & Ratings • Click Through Rate in Organic Search (???) • Social Media

Prominence

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Distance

• IP Address of the searcher • Reviews • Social (Explore)

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• Real time directions around traffic

• Indoor maps with walking directions

• Users can find, rate, and see reviews of local businesses • Categories - Eat, Drink, Shop,

Play, Sleep • Takes friend’s reviews &

ratings into account

Google Explore Gets Social

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Social

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Social Statistics

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Social Statistics

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Social Statistics

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Facebook Places Nearby

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Facebook Places

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Facebook Places

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Facebook Places

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Foursquare

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Foursquare

Statistics • Launched in 2009 • 33 million users, 1.3 million business

pages • 3.5 billion check-ins, 30 million tips left

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Foursquare

Changes from Gamification to Search • More recommendations in Explore tab • Interactive Map with Search Categories • Foursquare for Business app • Bigger highlighted location photos • Not only shows nearby but search history

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Foursquare

Check-in Ads • Cost is per action

• Taps or Save

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Yelp

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Yelp

Statistics • First business review submitted

in 2004 • Over 108 million people visited

Yelp in Q2 of 2013 • Yelpers have written over 30

million reviews • 45% of Yelp users access from

mobile

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Yelp

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Other Mobile Marketing Tactics

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Digital Loyalty Apps

Square Digital Loyalty Cards

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Digital Loyalty Apps

Punchcard • Digital punch card • Users can earn points to redeem for gift cards

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Digital Loyalty Apps

Perka • Users are able to leave feedback to the

business. • 2 programs – users can earn per visit or by

amout of dollars spent • Users can earn via text message

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Digital Loyalty Apps

PlacePunch • Location-Based Offers • Contests • Check-in Rewards

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Google Offers • Free to Use for Businesses & Users • Easy • Limited in Image Selection • Read the Policy Rules

• https://support.google.com/offersbusiness/

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Apple Passbook

An file system app default on iOS6+

• Boarding Pass • Coupon • Event Tickets • Store Card • Generic

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Get ahead

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“Unfair or deceptive advertising” – FTC (2009)

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Read Follow the Rules and Policies

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Ask and You Shall Receive

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“Rankings are a by-product of building your brand” – Mike Ramsey

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Q & A!

Contact Wendy Hwang for more information [email protected]

503.517.9059 x129 @Wendy_Hwang