Winning Recipes from Best Knowledge Enterprises最佳知識型機構成功秘訣

Based on the eight assessment criteria of the MAKE Award, we will conduct a benchmark study on the KM performance of the MAKE winners at the country, regional and global levels. Their critical successful factors against each assessment criteria will be examined. We hope to share the learning and help participants to embark on a new KM journey or refine their KM implementation to better achieve their business objectives.

The Most Admired Knowledge Enterprise (MAKE) Award is an international benchmark of best practice knowledge management. This prestigious award was launched in 1998 and sought to recognize organizations which out-perform their peers in creating stakeholders values and enhancing organization sustainability by practising knowledge management. The launch of the MAKE Award provides a platform for enterprises to benchmark their KM performance with organizations locally, regionally and globally. The success stories of these awardees are invaluable for enterprises which aim to embark on a corporate KM journey, or continue to flourish from existing KM implementation.

12 May 2016 (Thu), 2:30pm – 5:30pm The Hong Kong Polytechnic University

The seminar will cover the followings: • Benchmarking study of the KM performance of the MAKE winners at the country,

regional and global levels • Examination of the critical successful factors of the MAKE winners • Summary and discussion of the lessons learnt

Ms Nicole Sy works as a Knowledge Management Specialist. She provides knowledge management related consultancy services to external clients such as CLP Power Ltd., Dragon Air, Leo Paper Ltd., Child Assessment Services of Health Department of the HKSAR Government, Housing Department of the HKSAR Government. In addition, she has been involved in many various knowledge management projects and corporate knowledge management training in many prestigious companies in Hong Kong. Ms Sy is also the Program Leader for the Certified Knowledge Professional (CKP). Ms Sy has obtained the B.Comm. (Hon) and MSc (Information System) qualifications. Before joining the KMIRC, she worked as Marketing Manager in various industrial sectors, covering retailing (Li & Fung Retail Group), manufacturing (Universe Holdings Ltd) and telecommunications (PCCW Ltd).

Ms Nicole Sy Knowledge Management Specialist Knowledge Management and Innovation Research Centre The Hong Kong Polytechnic University

Please register online on KMIRC website http://www.polyu.edu.hk/ise/kmirc/events/upcoming-events

Regular Fee: HK$700 KMIRC member: HK$560

*Registration fee covers handout and refreshment **Medium of Instruction: Cantonese

BIOGRAPHY OF THE FACILITATOR

Enquiries: Miss Autumn Lin (Tel: 3400 3158, Email: qiu.lin@polyu.edu.hk)