In today’s business environment, waiting is not an option. You can’t afford to wait for information, wait for insights, or make your customers wait. Unfortunately, most sales tools make the salesperson do all the work. They force salespeople to waste time researching accounts, hunting for leads, tracking down deal updates, waiting for discount approvals, searching for the latest presentation, and wondering why they never have enough time.

Welcome to the Sales Cloud, the world’s leading sales application that eliminates fruitless tasks so you can focus on what matters most: selling. It makes salespeople more productive by putting all the tools they need to sell in one place, and pushes customer and deal updates to you in real time, whether you’re at your desk or on the road. The result: close more deals faster, gain real-time visibility into sales, and collaborate instantly on what matters.

Real-timeMarketing & leads

Real-timePartner Management

Real-timeOpportunities & quotes

Real-timeEmail & calendaring

Real-timeAccounts & contacts

Real-timeAnalytics

Work�ow &Approvals

Real-timeCollaboration

Real-timeClean Data

The world’s leading sales applicationLeading sales organizations are turning to the Internet—“the cloud”—for fast, easy access to the tools and services they need to build closer relationships with customers, without the risk and expense associated with traditional software.

The Sales Cloud is the trusted sales application for more than 97,700 salesforce.com customers around the world. Salesforce.com created the Sales Cloud to be as easy to use as a consumer website like Amazon.com. Today, the Web continues to evolve. It connects the masses through social networks and online communities and delivers up-to-the-minute information directly to you.

Naturally, the Sales Cloud has moved forward, too. The Sales Cloud helps both sales reps and managers sell, but it also serves up the next generation of collaboration tools with Salesforce Chatter. Now you can stay on top of everything that’s happening in your deals, in real time, with updates on people, documents, accounts, and deals pushed to you immediately in your Chatter feed. You can also get real-time updates from the road on your favorite mobile device with native apps for the Android, BlackBerry, iPad, and iPhone platforms.

And thanks to cloud computing, the Sales Cloud frees companies from the hidden costs, high failure rates, and drawn-out implementations of traditional CRM software. In a May 2011 salesforce.com-sponsored survey by MarketTools, Inc., more than 4,000 salesforce.com customers reported average improvements of 44 percent in forecast accuracy, 25 percent in sales win rates, 33 percent in sales productivity, 30 percent in lead conversion rates, and 30 percent in sales revenues.

The Sales Cloud

“The Sales Cloud took our sales team to a new level.”Tina Koppe

Administrator & FFS Sales Analyst Dr Pepper Snapple Group

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Everything you need. All in one place.Comprehensive and easy to customize, the Sales Cloud delivers information to you in real time. Whether you’re in the office, on your mobile device, or offline, you’ll find the tools in the Sales Cloud that managers and reps need to improve visibility, build stronger relationships, and close more deals.

▪ Chatter – Collaborate instantly within the context of your existing sales processes. Get real-time updates pushed to you on the people, data, and documents that can help you close more deals.

▪ Accounts & contacts – Maximize sales rep productivity with a 360-degree view of each customer for deep knowledge of every account and contact.

▪ Marketing & leads – Align marketing with sales to close deals faster, and see which of your marketing efforts leads to the most sales with a single system for managing and tracking multi-channel marketing campaigns from lead to close.

▪ Opportunities & quotes – Turn sales opportunities into closed business with a single place for updating deal information, recording customer interactions, tracking competitors, and creating quotes.

▪ Jigsaw data services – Your CRM data just got a whole lot better with real-time contact info and automated data hygiene. Discover new contact data, and turn previously unusable records into new leads.

▪ Workflow & approvals – Get greater control over routine activities, eliminate redundant tasks, automate approvals, and experience widespread adherence to your business processes.

▪ Email & calendaring – Remove the barriers to CRM by combining the desktop apps your reps already use in one spot. The Sales Cloud works seamlessly with Microsoft Office, Lotus Notes, and Google Apps.

▪ Partner management – Get unparalleled, real-time visibility throughout the full partner life cycle. Share information and collaborate instantly with partners on leads, accounts, opportunities, and cases.

▪ Analytics – Empower every user with a comprehensive, real-time view of your business. Managers, executives, and reps are only a few clicks away from the insight needed to make smart business decisions and accurately estimate future sales.

▪ Mobile – Don’t miss any activity, even when you’re out of the office. Follow your customers on your favorite mobile device. Salesforce runs native apps on the most popular mobile platforms: Android, BlackBerry, iPad, and iPhone.

▪ AppExchange – Extend the Sales Cloud throughout your organization. Browse among 1,000+ applications on the AppExchange, salesforce.com’s popular marketplace for cloud computing apps.

▪ Force.com platform – Tailor the Sales Cloud to work for your business with the leading cloud platform for business applications. Customize with clicks, add any business process, or build your own apps and websites to extend your solution.

Only with salesforce.comGet started with the Sales Cloud, where you’ll work more productively thanks to real-time visibility, easy customization to fit your business, and social collaboration that will help you sell more, faster.

Other industry leaders like Cisco, Dell, NBCUniversal, and Wells Fargo all trust salesforce.com to help take their sales success to the next level. That’s why the Sales Cloud is the most popular sales application among sales organizations of all sizes.

Win more business with the Sales Cloud. Get started today.To be part of the Sales Cloud, visit:

www.salesforce.com/salescloud

For More InformationContact your account executive to learn how we can help you accelerate your CRM success.

DS_SalesCloud_2011-08-03

“Faster sales cycles, higher productivity.”Eric Johnson

Vice President, Commercial Excellence NBCUniversal