Partner Services

Increase Business Opportunity

Improve Business Agility

Accelerate Return on

Investment

Improve Business Agility

RE-Solution Services

Accelerate Return on Investment

Increased Business Opportunity

In today’s rapidly changing and competitive marketplace, IT resellers face numerous business challenges to deliver the best service or solution to their customers. They need to work harder to generate business value, whether through improving productivity, enhancing customer service or innovating change at the heart of their clients’ business processes.

These solutions require advanced application integration expertise and a range of other specialist skills in order to realise revenues for the supplier and investment returns for the end customer.

UK Data Centre Highlights Excluding applications and maintenance the UK spent £15.7B last year. Infrastructure software spending was 17.7% (£2.9B), Network 13.6% (£2.1B), Server 11.9% (£1.9B), Storage £870m (5.5%). Cisco led with a 14.2% share (£1.1B) of external spending, followed by IBM (8.5%), HP (7.3%) and Dell (5.7%). The RE-Solution proposition supports its partners in gaining a share of this new market opportunity which is often incremental to its traditional business.

These challenges have created demand for highly complex solutions, which go far beyond the implementation of communications infrastructure.

Managed Services IT departments constantly struggle to keep pace with changing business demands and are continually challenged to reduce operating costs. As businesses strive for increased efficiencies and choose to focus on their core competences, they drive demand for selective outsourcing or out-tasking of IT activity. Many IT resellers are moving to address this demand by devising strategies to deliver managed services, in turn developing their own business models and increasing revenues. The UK market for managed services is forecast to grow to over £7bn by 2016.

RE-Solution services enable IT resellers to address this new market opportunity.

IT resellers are faced with many issues when building and implementing solutions. These include: • Addressing the growing complexity of the business solution now being demanded by their customers; • Providing all of the necessary technologies and applications to enable an innovative service or solution; • Finding and building up the right skills and expertise to engage with the client, let alone to successfully win, deploy and manage their projects and services.

Today’s Business Challenges ‘RE-Solution empowers its partners to take advantage of customer demand for Data Centre consolidation and virtualization, augmenting and complementing existing skills and resources.’

Increasingly, IT resellers rely on a range of external services in order to capitalise on new business opportunities within the changing marketplace. Working with partners is now a common way of implementing new business strategies, pursuing new markets and developing new products and services. By selecting the right partner IT resellers can enhance their customer offerings to increase opportunity, accelerate time to market and improve profitability. RE-Solution is a provider of innovative technology services and solutions that provide ingenuity and create business advantage for IT resellers. RE-Solution is the partner of choice for a growing number of systems providers integrators, solutions providers and managed service

In today’s rapidly changing and competitive marketplace, IT resellers face numerous business challenges to deliver the best service or solution to their customers. They need to work harder to generate business value, whether through improving productivity, enhancing customer service or innovating change at the heart of their clients’ business processes.

These solutions require advanced technologies integration expertise and a range of other specialist skills in order to realise revenues for the supplier and investment returns for the end customer.

Given these issues, IT resellers cannot expect to have all of the technical resources and expertise they need to provide value and successfully compete for business.

RE-Solution is fully focused on Data Centre & Network Security bringing a wealth of knowledge, innovation,

project experience and expertise to its partners. Partners profit at every level from RE-Solution’s leading position

as an expert in its field, differentiating their propositions and adding value to customer relationships.

Benefits of Working with RE-Solution

Accelerating Return on Investment

As the competitive landscape and customer demands change, there is a growing need to reduce the risks associated with protecting existing business and in building new markets or solutions for your business. Through engagement with RE-Solution, partners can minimise upfront investments, increase their profitability and minimise the risk of transition to new technologies, solutions and services. This will enable partners to:

• Transform or advance their businesses in a low risk way, generating efficiencies in pre and post sales solutions or services delivery;

• Achieve business effectiveness more rapidly through knowledge transfer from RE-Solution; • Reduce upfront investment by calling on RE-Solution’s innovation and training centre to demonstrate an extensive range of technology solutions; • Enable more effective cost management of resources by leveraging RE-Solution’s accreditations, experience and expertise.

Increasing Business Opportunity Partners can enhance their portfolios with solutions, expertise and experience in Data Centre & Network Security. This can increase revenue opportunity through new propositions to existing clients and target prospects alike, such as: • Offer new solutions and applications which address the enterprise need for a media rich seamless experience in support of new business processes; • Provide managed services which address the enterprise trend to selectively outsource elements of their infrastructure management; • Revitalise current offerings by leading with Data Centre to sell existing solutions, or increasing sales success through integrated applications.

Improving Business Agility Responding rapidly to changing business or market conditions and adapting to evolving client demands can improve business agility. By leveraging RE-Solution’s capabilities partners are able to respond to these changes in a number of ways: • Respond to bids that previously would have been qualified out because they required a level of capability that isn’t part of the core offering; • Remove entry barriers (such as time, cost and risk) in going to market with new solutions and services; • Achieve improved deployment success, strengthen customer relationships and win more business.

‘Organizations move away

from individualized domain

experts in the stack of the

infrastructure to skill sets

that focus on automation,

API integrations between

technologies.’

Engaging with RE-Solution – Our Services and Solutions

‘RE-Solution is committed to providing a comprehensive suite of

services to its customers & partners across the solutions lifecycle.’

RE-Solution recognises that each

business and partner has different

requirements and that these may vary

from project to project. RE-Solution

can assist through a flexible approach

where services can be provided

whatever the needs or whatever the

stage. Partner agreements can be set

up to suit specific business

arrangements from fixed period

contracts to call offs and from full

staff augmentation to project based

resourcing.

RE-Solution’s sales support services

provide training and resources to help

its partners understand the Data

Centre market, build a proposition,

identify and evaluate opportunities,

design solutions and demonstrate

working solutions.

Deployment support services help

partners with project management,

implementation support and integration

of various technologies within existing

infrastructure and back-office systems.

In addition, RE-Solution’s end-user

training helps partners maximise

benefits for their customers. Finally,

operational support services ensure

ongoing effectiveness and evolution of

each individual solutions deployment.

Partners can leverage RE-Solution’s

technical expertise, innovation and

experience gained through the

development and deployment of Data

Centre & Network Security solutions

that have involved a broad range of

communications technology and an

extensive range of applications.

RE-Solution is committed to continuing its

investment and innovation in leading edge

solutions, by building upon its unique

integration skills and leadership in Data

Centre & Network Security deployment.

RE-Solution Services

RE-Solution Solutions

Infrastructure

Design application-centric Data Centres based on ACI fabric PODs and policy templates Collaboration & VOIP Data Centre Virtualisation & Storage End to end security Network policy enforcement point Virtual extension of access services UCS Integrated Infrastructure Data Center Applications optimization like those from Microsoft, Oracle, and SAP

Technologies

Data Centre infrastructure management (DCIM) Multi media (voice, data video) Cloud computing Security Wireless LAN & WAN infrastructure Application Policy Infrastructure Controller (APIC), ACI environments

Sales

Specialist Pre-Sales design consultancy experienced in the design and deployment of end to end LAN, WAN, WLAN, Data Centre, Security and VOIP Solutions A range of Pro-Active and Re-Active post-sales support Services to suit clients operational needs to contractually defined Service Level Agreements Knowledge transfer

Deploy

Design ratification Configuration and installation System integration Technology integration Network policy enforcement point Adherence to industry standard Project Management practices

Support

24x7 Telephone support On-site support Managed service contracts RE-Solution’s Security practice employs experienced consultants qualified to the highest industry standards across multiple disciplines (CCIE, CCSE) Identify issues that could lead to information disclosure and perimeter breaches

Who we are ‘RE-Solution’s partner-only, none-competitive business

model has helped over 100 IT resellers win and deliver

projects and managed services.’

RE-Solution is a UK leader in providing advanced Data Centre & Network Security expertise, integration skills and mentorship to IT resellers and businesses. RE-Solution’s aim is to help its partners generate opportunity and create business value within their current and prospective customer base. RE-Solution will help its partners create a Data Centre & Network Security experience, which their customers will love, whether it’s for a specific IT project or a managed service. RE-Solution have direct relationships with end-user Customers and with its partners working to achieve their business objectives. RE-Solution provides expertise and support to partners and businesses, which enable them to build stronger relationships with their customers through innovative solutions and services. RE-Solution has supported over 100 IT resellers in the delivery of the Data Centre & Network Security components of IT projects or managed services to the corporate and SMB marketplace. RE-Solution has an industry leading methodology (see inset), which focuses on the delivery of essential and progressive benefits to its partner’s customers. RE-Solution holds a unique level of specialist knowledge and expertise in integrating solutions and applications from world leaders Data Centre & Network Security such as Cisco Systems and Microsoft.

Resolution Methodology

Stage 5: Ingenuity

Stage 4: Innovation

Stage 3: Investment Returns

Stage 2: Integration

Stage 1: Infrastructure

RE-Solution complements its partners’ capabilities by providing a mix of services to meet the exact requirements of the project. From presales consultancy to post sales support, RE-Solution engages with its partners at the earliest opportunity. Whatever the requirements, RE-Solution can lead an entire solution from the sale through to implementation and support. Alternatively RE-Solution can provide skilled resource to fill knowledge or resource gaps at any stage of the project. Moreover, as enterprises increasingly select outsourced IT services, RE-Solution’s value really comes into its own. RE-Solution can help resellers deliver and support managed services, which incur predictable costs and assured reoccurring revenue streams.

✓ Data Centre & Security specialist

✓ Co-location services

✓ Lifecycle services

✓ Engagement at pre-sales stage

✓ Supports leading solutions from Cisco & Microsoft

✓ Revenue & margin secured on all RE-Solution services

✓ Managed services enabler and partner

✓ Cloud based Infrastructure as a Service (through strategic partners)

✓ Experienced consultants qualified to the highest industry standards across multiple disciplines (CCIE, CCSE)

RE-Solution in Brief

Many end-user customers are confused and fatigued by the term convergence. To them, convergence is a suffocating deluge of new innovations; a continually shifting minefield of ‘wannabe’ technologies; all competing for mindshare. RE-Solution is very skilled at removing this confusion and clutter, and focusing the end customer on the only kind of convergence that matters: the convergence of innovative business process and practises with a fully integrated set of enabling IP communications technologies. The end result is the creation of the kind of added business value that transcends ‘savings’ and ‘economies’ arising as it does from the unleashing of a business’ true ingenuity. With RE-Solution at their side, partners become trusted business advisers, as well as experts in Data Centre & Network Security.

Our Credentials

‘The accreditations held and the experience gained from many projects ensures the very latest innovations in Data Centre & Network Security solutions are brought directly into our clients and partners’ business delivery models.’

RE-Solution employs a team of committed and highly experienced specialists who have been involved in the specification, implementation, integration and support of some of the UK’s most innovative Data Centre & Network Security solutions and services. Case studies reflect the many successful implementations and benefits that IT resellers have achieved by working with RE-Solution. Many of the UK’s most prestigious IT resellers have relied on the expertise of RE-Solution to successfully bid, win, and support Data Centre & Network Security solutions to the corporate and SMB marketplaces. Partners who have benefited from a RE-Solution relationship include Cisco Global Gold Partners and SMB sectors.

RE-Solution‘s experience speaks for itself with hundreds of IP technologies and systems implemented. In addition, RE-Solution has trained over 100 network engineers from its business partners and its customers. RE-Solution’s accreditations reflect the breadth of its technology skills and expertise. They recognise RE-Solution’s knowledge and expertise in designing, installing and supporting comprehensive Data Centre & Network Security solutions. RE-Solution’s accreditations include Cisco Certified Internetwork Expert and Checkpoint Certified Security Engineer; focusing on Data Centre, Network Security, LAN, WAN, Collaboration and Wireless.

RE-Solution services also extend to virtualisation and VMWare solutions.

‘RE-Solution accelerates return

on investment and empowers its

customers and partners to take

optimum advantage of

innovative technology solutions,

so realising business ingenuity.’

Your Trusted Partner RE-Solution provides its services and solutions either through partners or directly to end-users. RE-Solution’s biggest strength is its commitment and flexibility in turning expertise into its customers and its partners’ success. To learn how RE-Solution can help your business contact us at:

Address: 170 Greenford Road, Harrow, London HA1 3QX

Tel: 07894 248694 Tel: 07787 520858

Email: info@re-solution.london Web: www.re-solution.london