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In this session, you will learn best practices for optimizing the planning process including how to adopt a driver-based model, efficiently manage rolling forecasts, embrace “what if” scenario modeling and provide more meaningful reporting and analysis to impact decision making. You will gain insights from comprehensive industry research recently conducted with hundreds of financial professionals around the world in order to understand key industry trends and best practices that are working for leading edge organizations today. In addition to the research, subject matter experts will share numerous practical steps for improving performance management processes in your organization. You will come away with real-world methodologies to help you improve and shorten your budgeting process and will also enable better decision making and organizational alignment that will help you to optimize performance. Speaker: Tony Ard, Director of Solutions Engineering, Axiom EPM Presentation delivered at ProformaTECH 2014 - http://www.proformatech.com Track: Operational Advantage | Session: 5
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Proven Techniques for Optimizing Your Financial Planning and Analysis ProcessTony Ard
Director, Solutions Engineering, Axiom EPM
© 2014 Proformative
2
Agenda
• Challenges for Planners• External & Internal
• The Evolving Role of Finance
• Best Practices in Planning• Initiative Based Scenario Planning
• Elements of Driver Based Models
• Rolling Forecasts
© 2014 Proformative
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Volatility is Here to Stay
• Economic Growth
• Globalization
• Regulation
• Sustainability
• Demographics
• Technology
Crude Oil Prices 2007-2012
U.S. New Housing Starts – 2002-2012
Source: David Axson, Partner, Accenture, March 2013
Market Trends Driving Volatility
© 2014 Proformative
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Challenges for Planners
• Setting long term capital investment priorities
• Establishing creditable targets, budgets & forecasts
• Analyzing the impact of material events on strategies and
plans
• Effectively managing cash and capital
• Recognizing competitive threats
• Seizing opportunities
Source: David Axson, Partner, Accenture, March 2013
© 2014 Proformative
Decision Making Flaws
5
• Humans are bad at processing complex options and predicting the future• We think we are very good at it
• Hindsight bias – “I knew it all along”
• Math and probability are not intuitive• We prefer stories and narratives
• The Monty Hall Problem
• The Black Swan Theory• Low probability high magnitude events defy modeling
• Finance, business, and technology are susceptible to the problem
Source: Nassim Nicholas Taleb, Dean’s Professor, UMASS
© 2014 Proformative
More Data Does Not Lead to Better Insight
6
• The haystack gets bigger
© 2014 Proformative
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The Planner’s Paradox
• Planning for the future is not an intuitive task
• The world in which we work continues to get more complex and unpredictable
• Your organizations need your skills and insights more than ever
• You need the best practices and tools possible
© 2014 Proformative
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Benefits of Optimized FP&A
• Better formulation of strategic and tactical plans by helping companies think more broadly• Wider range of possible outcomes, opportunities as well as problems
• New insights into the interaction of external and internal factors
• Enhanced ability to make decisions in the face of uncertainly and ambiguity• Greater confidence in those decisions
• A building block for superior performance
• Organizational ability to generate proactive responses to market events• Communicate more effectively with investors, directors, and other stakeholders
• Higher management credibility
• Faster and more consistent growth of business value
© 2014 Proformative
The Evolving Role of Finance
9
Analytic Capability
Efficiency & Control
Scorekeeper
Reporting Accuracy Retrospective Disconnected
StrategicPartner
Advising Growth focused Risk aware Present & future Connected
Controller
Gatekeeper Expense focused Governance Retrospective
Analyst
Measuring Planning Calculating Modeling Past & future
1 23 4
Quadrant 4 Embodies all the characteristics of the other three quadrants plus leadership and outbound activities
© 2014 Proformative
Name That Company
10
• Yesterday• Revenue of $16B
• Market Cap of $31B
• 5th Most valuable brand in the world
• Growing business for over 110 years
• 2012 Market cap $0
© 2014 Proformative
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Best Practices in Planning
• Scenario Planning• Initiative Based Planning
• Driver Based Planning
• Rolling Forecasts
Initiative Based Scenario Planning
© 2014 Proformative
Hurdles to Scenario Planning
Other (please specify)
Lack of management interest
We don't have a good handle on our drivers
Our system is not set up to do it
Not enough time
0% 10% 20% 30% 40%
10%
12%
14%
28%
36%
13
• Bandwidth Constraints
• Technology Deficiency
• Configuration Deficiency
• Lack of Institutional Knowledge
• Process Conflicts
• Cultural Conflicts
© 2014 Proformative
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Initiative Based Scenario Planning
Forecasting methods include:• Driver-based model• Volume & Mix• Variable Labor, efficiency benchmarks• Capital constraints• Different versions for multiple external scenarios
Base CaseGiven current trends, what is our financial outlook 3-10 years?
Base Case(Conservative)
© 2014 Proformative
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Initiative Based Scenario Planning
Forecasting methods include:
Examples:
• Driver-based model• Volume & Mix• Variable Labor, efficiency benchmarks• Capital constraints
• Open new geographic region • Expand productive capacity• Back office automation• Divestiture of finance subsidiary
Initiative #3
Base CaseGiven current trends, what is our financial outlook 3-10 years?
InitiativesAs we prioritize growth or cost containment initiatives, what is the incremental impact?
Initiative #1
Initiative #4
Base Case(Conservative)
Initiative #2
© 2014 Proformative
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Initiative Based Scenario Planning
Forecasting methods include:
Examples:
• Driver-based model• Volume & Mix• Variable Labor, efficiency benchmarks• Capital constraints
• Open new geographic region • Expand productive capacity• Back office automation• Divestiture of finance subsidiary
Analysis contains:
• Income Statement• Balance Sheet• Cash Flow• Key Ratios
Consolidated Results
Initiative #3
Base CaseGiven current trends, what is our financial outlook 3-10 years?
InitiativesAs we prioritize growth or cost containment initiatives, what is the incremental impact?
ScenariosWhat is the impact on our baseline projections given the initiatives we’ve proposed?
Initiative #1
Initiative #4
Base Case(Conservative)
Initiative #2
© 2014 Proformative
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Next Steps with Initiatives
• Roll into budgets and forecasts• Defines ownership and accountability• Frame of reference for scorecards; aligns strategy to
execution• Identify leading indicators that will trigger an alternative
scenario
• Adjust as the base case changes• Upside – Previously marginal initiatives becomes attractive• Downside – Pull back on initiatives to weather the storm• Monitor the leading indicators
• Gives you the ability to respond quickly and with confidence in times of uncertainty and volatility
Structural Elements of Driver Based Planning
© 2014 Proformative
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Structural Elements of Driver Based Planning
1. Driver Assumptions
Driver Assumption
s
Baseline
V1 V2 V3 …Vn1• Define the key external
and internal variables that influence your business and define your marketplace
• Consider the level of certainty and the level of impact
• History retention of driver information recommended
• Automating the data capture is a best practice
© 2014 Proformative
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Structural Elements of Driver Based Planning
Driver Assumption
s
Baseline V1 V2 V3 …Vn
Business Logic Layer
e.g. (Price * Volume – (Regional Discount Factor * Volume) * Shipping Fee) – Return
% = Net Sales
1
2
2. Business Logic Layer• The most critical aspect
of your scenario planning model
• Goal: Define algorithms that emulate the organization
• Logic layer should be transparent to stakeholders
© 2014 Proformative
Structural Elements of Driver Based Planning
21
Driver Assumption
s
Baseline
V1 V2 V3 …Vn
Business Logic Layer
e.g. (Price * Volume – (Regional Discount Factor * Volume) * Shipping Fee) – Return
% = Net Sales
Collaboration, Inputs
and Overrides
1
2
3
3. Collaboration & Inputs• Seldom is every line
item governed by a rule
• Regardless of the best business logic, stakeholders can and should be able to provide subjective input
• Workflow processes should govern who has rights to make adjustments and overrides
© 2014 Proformative
The Madness of Crowds
22
An Aside About Collaboration
The Wisdom of Crowds
Click icon to add picture
© 2014 Proformative
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Structural Elements of Driver Based Planning
Driver Assumption
s
Baseline V1 V2 V3 …Vn
Business Logic Layer
e.g. (Price * Volume – (Regional Discount Factor * Volume) * Shipping Fee) – Return
% = Net Sales
Collaboration, Inputs
and Overrides
Scenario Storage
BaseV1 V2 V3…Vn
1
2
3
4
4. Scenario Storage• Rapidly created
scenarios need a home in the system
• It is important that all data (models and metadata) be stored with a scenario
© 2014 Proformative
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Structural Elements of Driver Based Planning
Driver Assumption
s
Baseline V1 V2 V3 …Vn
Business Logic Layer
e.g. (Price * Volume – (Regional Discount Factor * Volume) * Shipping Fee) – Return
% = Net Sales
Collaboration, Inputs
and Overrides
Scenario Storage
BaseV1 V2 V3…Vn
1
2
3
4
5. Scenario Presentation• It is critical that
scenarios can be viewed side-by-side, with full drill-down
• Operational drivers should be presented along with financial information
• Flex-based analysis superimposing actual driver values into scenarios is great for model tuning
Scenario Presentatio
n
5
Rolling Forecasts
© 2014 Proformative
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Rolling Forecast in the Context of the Finance Calendar
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Benefits of Rolling Forecasts
• Enable a consistent forward looking business perspective that aligns to the cadence of the business rather than the financial calendar• Saving prior forecasts enables insight and improvement of the
process
• Provide the ability to regularly monitor and course correct• Or seize opportunities
• Allow for a stronger basis in reality rather than the aspirational nature of budgets
© 2014 Proformative
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Waterfall Reporting
10 12 11 15 11
13 12 15 11
13 15 12
15 13
11
11 14
11 14 13
Q1 201
4
Q2 201
4
Q3 201
4
Q4 201
4
Q1 201
5
Q2 201
5
Q3 201
5
Q4 201
5
14
14
14
13
13 16
Feb Foreca
stMay
Forecast
AugustForeca
stNov
Forecast
Actual Forecast
Out Period
• Highlights trends
• Identifies errors in forecasting• Problems with the model• Problems with incentives
• Sandbagging
• Don’t create incentives for people to be less than honest
• Manage the human bias in decision-making
© 2014 Proformative
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Conclusion
• Use Scenario Planning to build confidence in forecasts
• Develop a robust driver based model
• Use Rolling Forecasts to flag leading indicators and respond to material changes
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Reveal the Mystery Company
© 2014 Proformative
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Q&A
Proven Techniques for Optimizing your Financial Planning and Analysis Process
Thank You For Attending
© 2014 Proformative
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Sources
• The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations• Book by James Surowiecki
• 2004
• Extraordinary Popular Delusions and the Madness of Crowds• Book by Charles Mackay
• 1841
• The Black Swan• Book by Nicholas Taleb
• 2007
• Priceless: The Myth of Fair Value (and How to Take Advantage of It)• Book by William Poundstone
• 2010
• Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions• Book by Dan Ariely
• 2008