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Product Manager: Being Your Own Client 24 th Aug. 2013 BA Conf., Bangalore

Product Manager being your own client - Sunil Mundra, ThoughtWorks

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Page 1: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Product Manager:

Being Your Own Client

24th Aug. 2013

BA Conf., Bangalore

Page 2: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Quotes •  Most products are reborn. The initial version is

almost always scrapped. •  Creating a product is hard enough, marketing it

and implementing it is a ‘totally different ballgame’.

•  As a Product Manager, one needs to have •  Reflexes of a Juggler •  Nose of a Basset Hound •  Hide of Rhinoceros

Page 3: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Outline •  What Is A Software Product

•  Characteristics Of A Software Product •  What Is Software Product Management •  Product Manager Skills •  Is BA a Good Candidate for Product Manager •  Key Considerations In Product Creation •  Product Management Challenges •  Product Management Learnings

Page 4: Product Manager being your own client - Sunil Mundra, ThoughtWorks

What Is A Software Product?

Page 5: Product Manager being your own client - Sunil Mundra, ThoughtWorks

What Is A Software Product? A single application or suite of applications built by software company to be used by multiple customers Examples: Finacle, Oracle DB 10g, SAP ERP, MS Office etc.

Page 6: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Characteristics Of Software Products

Page 7: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Characteristics Of Software Products •  Used by Multiple Customers •  IP is owned by the Creator •  Specific To A Domain •  Sold based on License •  Enhanced through Versions •  Go Through A Lifecycle

Page 8: Product Manager being your own client - Sunil Mundra, ThoughtWorks

What Is Software Product Management?

Page 9: Product Manager being your own client - Sunil Mundra, ThoughtWorks

What Is Software Product Management? •  Governing a product from its inception to the market, or

customer delivery, and service, in order to generate highest possible value for the customer

•  Delivering the right products, at the right time, to the right markets

•  The main challenge of software product management is balancing the different and frequently conflicting wishes, needs and priorities of sponsors, developers, marketers and customers

Page 10: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Product Manager Skills

Page 11: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Product Manager Skills •  Understanding Architecture, Design & Tech. Choices •  Leadership •  Domain Knowledge •  Passion for Customer Delight •  Multi Tasking •  Keeping Pace with Business Environment •  Dealing with Variety of Stakeholders •  Managing and Mentoring People •  Commercial Acumen

Page 12: Product Manager being your own client - Sunil Mundra, ThoughtWorks

BA Good Candidate For Product Manager? •  Leadership •  Domain Knowledge •  Passion for Customer Delight •  Multi Tasking •  Understanding Architecture, Design and Tech. Choices •  Keeping Pace with Business Environment •  Dealing with Variety of Stakeholders •  Managing and Mentoring People •  Commercial Acumen "  

Page 13: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Key Considerations For Product Creation

Page 14: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Key Considerations For Product Creation •  Extent of Competition •  Sustainability of USP •  Extent of Investment & Financial Viability •  Capabilities in

•  People •  Process •  Technologies •  Domain •  Marketing

Page 15: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Key Product Management Challenges

Page 16: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Key Product Management Challenges •  Fulfilling ROI Expectations •  Knowledge Management •  Getting and Retaining the right kind of People •  Balancing Interests of Multiple Stakeholders •  Ensuring Product is Continuously Enhanced

Page 17: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Key Learnings As A Product Manager

Page 18: Product Manager being your own client - Sunil Mundra, ThoughtWorks

The Do’s

Page 19: Product Manager being your own client - Sunil Mundra, ThoughtWorks

The Do’s •  Package Features as Solutions •  Modularize Optimally •  Accept Mistakes & Know when to ‘Cut Your

Losses’ •  Always keep Customer’s TOC in mind

Page 20: Product Manager being your own client - Sunil Mundra, ThoughtWorks

The Don'ts

Page 21: Product Manager being your own client - Sunil Mundra, ThoughtWorks

The Don'ts •  Aim to ‘Make Everyone Happy’ •  ‘Chew too much’ at a time, for development •  Base Initial Dev. on Single Client Requirements •  Use Pricing as Primary Competitive Advantage

Page 22: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Questions?

Sunil Mundra [email protected]

Blog:

http://suniltalksagile.wordpress.com/

Page 23: Product Manager being your own client - Sunil Mundra, ThoughtWorks

Thank You!