POWER AND INFLUENCE

INTALENT

ACQUISITION

POWER IN ORGANIZATIONS

Legitimate – an agreement among organizational members that people in certain roles can request certain behaviors of others.

POWER IN ORGANIZATIONS

Legitimate – an agreement among organizational members that people in certain roles can request certain behaviors of others.

Referent – the capacity to influence others based on an identification with and respect for the powerholder.

POWER IN ORGANIZATIONS

Legitimate – an agreement among organizational members that people in certain roles can request certain behaviors of others.

Referent – the capacity to influence others based on an identification with and respect for the powerholder.

Expert – an individual’s or work unit’s capacity to influence others by possessing knowledge or skills that they value.

POWER IN ORGANIZATIONS

Legitimate – an agreement among organizational members that people in certain roles can request certain behaviors of others.

Referent – the capacity to influence others based on an identification with and respect for the powerholder.

Expert – an individual’s or work unit’s capacity to influence others by possessing knowledge or skills that they value.

Reward – the ability to control the allocation of rewards valued by others and to remove negative sanctions.

POWER IN ORGANIZATIONS

Legitimate – an agreement among organizational members that people in certain roles can request certain behaviors of others.

Referent – the capacity to influence others based on an identification with and respect for the powerholder.

Expert – an individual’s or work unit’s capacity to influence others by possessing knowledge or skills that they value.

Reward – the ability to control the allocation of rewards valued by others and to remove negative sanctions.

Coercive – authority or power that is dependent on fear, suppression of free will, and/or use of punishment or threat, for its existence

POWER IN ORGANIZATIONS

• With the client service team?• Working in 911 mode?• In our job postings?• At our interviews? • With each other?

How Can We Leverage Power…

Legitimate

Referent

Expert Reward

Coercive

Client

Service Team

Legitimate

Referent

Expert Reward

Coercive

911 Mode

Legitimate

Referent

Expert Reward

Coercive

Job Postin

gs

Legitimate

Referent

Expert Reward

Coercive

Interviews

Each Other

Legitimate

Referent

Coercive RewardExpert

THE END