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This Partners in Technology briefing provided an opportunity for local ICT industry representatives to hear from Shaun Nesbitt, Chief Information Officer, Seqwater
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Partners In Technology
Partners in Technology (PiT) - 29 October 2014
Shaun Nesbitt
Seqwater
Who we are• Our Seqwater established
1 January 2013
• $10.8 billion in assets• Supplies water to more
than three million people and 1200 irrigators
• Flood mitigation – one of the largest flood mitigation dams in the country in Wivenhoe
Who we areRecreation – we manage the most open and developed drinking water catchments in the country, visited by more than 2.5 million people annually
We are one of Australia’s largest and most diverse water authorities
Our major assets
• 26 dams• 51 weirs• 14 bores and aquifers• 37 water treatment plants• 22 bulk water pump stations• 35 bulk water reservoirs• 600km bulk water supply
pipeline network• Western Corridor
Recycled Water Scheme• Gold Coast Desalination Plant
Our Responsible Ministers
The Hon. Mark McArdle MPMinister for Energy and Water Supply
The Hon. Tim Nicholls MPTreasurer and
Minister for Trade
Our structureChief Executive
Officer
Water Supply Strategy & Policy
Asset Portfolio Development &
Delivery
Operations – Catchment & Raw
Water
Operations – Treated Water
Service, People & Technology Finance
Office of the CEOExecutive Assistant
Manager, External Relations General Counsel and Company Secretary
LegalBoard Administration
• Water Supply Strategy
• Asset Portfolio Planning
• Asset Investment Governance
• Water Supply Policy• Regulatory (incl
Economic)• Research, Science
and Technology• Catchment Strategy
• Asset Portfolio Development
• Business case and options analysis
• Asset Investment Management
• Asset Delivery• Engineering Design,
Standards and Systems
• Asset Management Maintenance Planning
• Water Quality• Environment
• Dam Operations• Flood Manual
Development• Dam Safety• Interface with Dam
Safety Regulator• Analysis &
assessment of dam storages
• Recreation Management
• Catchment Operations
• Strategy• Governance• Risk and
compliance• Brand
Management• Community and
stakeholder engagement Human Resource Management
• Safety Strategy & Policy
• Safety Management System
• ICT/IS• Business
Improvement
• Network Management
• Water Treatment Operations
• Network Operations
• Corrective maintenance and inspections
• Network Operations
• Incident Management
• Finance• Strategic
Procurement• Fleet• Property
Management• Treasury
Management• Financial Modelling
Our strategic direction
• Our vision Healthy communities. Prosperous region.
• Our purposePartnering to enhance the productivity of the region’s water supply assets by delivering safe, secure water and catchment services as required by customers and communities.
Our challenge
• Our customers are the SEQ community
• The affordability of water is an increasingly significant issue for our customers and we must make water more affordable
• We must deliver a safe, secure and reliable water supply at the least cost to our customers
Relocation to ICON Ipswich• In October 2013, announced
relocation of staff from Brisbane CBD and Karalee to Ipswich
• 340 staff moved in planned stages between January and July 2014
• The move consolidated employees in one building, strengthened our regional presence and supported a whole of government strategy for the building
Relocation to ICON Ipswich
• Network reconfiguration allowing the reuse of network assets
• Move simplified by having remote data centres• Achieved in a 5 week period
• 380 users• Desktops• Printers/MFDs
• Building fit-out including Audio Visual
ICT Merger and Consolidation Project - New Corporate Domain
• The ICT Merger activities have been underway since September 2012.• Project activities included re-engineering parts of the ICT infrastructure and
combining data and applications across the business– Five data centres across three organisations with servers and IT equipment– 100+ Business applications including CIS, SAP etc.– Three desktop operating environments including email, word and excel etc.– Multiple repositories of information – TRIM, Filenet, G drive, etc.
• The achievements to date have been – Provided staff with a new single corporate Windows 7 and Microsoft Office 2010
environment, to allow collaboration on a single desktop/email platform and access to the same information stores and applications
– Provided cost savings to the business by reducing the amount of ICT equipment, applications and complexity
– Established an ICT capability fit for the expanded Seqwater business.
ICT Strategy connection
The role of ICT in Seqwater
Governance & ICT risk
Business analysis
ICT program management
Process improvement
Information management
Information assurance
Infrastructure & integration
Vendor management
Application owner
Technology platforms
Collaboration
Data technology
Information architecture Technology architecture
Create Manage DisposeInformation Lifecycle Management
ICT responsibility
Enterprise Business ArchitectureModels integration of
business and IT capabilities across an enterprise
Aligns business initiatives to values and priorities of an
organisation
Promotes IT investments to support business strategies
Subject matter expert
Content ownerContent
accountabilityApplication super user
Business responsibility
ICT Function
Transforming our Support Functions
• Water Quality • Environmental Monitoring• Control Systems• Water usage and demand • Whole of Business Innovation• Business Process Improvement
ICT Guiding Principles
ICT Challenges
• Moves to as-a-service, consider options – Contestability of ICT services
• Correct balance between process, innovation and delivery
• The right projects, and priorities• Ensuring the value of initiatives • Planning and workforce management• Information Management• Role of ICT.
Initiatives for FY14/15Strong
leadership
Information Enabled
Operational Efficiency
Customer Connected
ICT StrategyEnterprise
ArchitectureG20 security assessment
ICT Governance
ICT Policies and Risk
Business Intelligence
Electronic Document and
Records Management
Corporate Information
System
Control domain to support
Monitoring and Control
Systems
Workflow
Technical Rationalisation
Asset lifecycling
Service Catalogue, total cost of
ownership and contestability
Resilience (disaster recovery, business
continuity) and Performance
Capacity Planning
Mobility Program
Desktop and Standard Operating
Environment
Organisational Incident and
Risk Management
CRMEmergency
Control Centre Control Room
How we source and engage
• A Government Entity established under the water restructuring act 2007
• Governed by the Queensland Procurement Policy and our internal Policies and Procedures
• Engage using the GITC framework with accredited suppliers
• Open market opportunities are published on Qtenders website
• Undertake Early Market Engagement
Ideas and Innovation
Shaun [email protected]
Brent PhillipsICT Sourcing and Contracts
Don’t just send a company capability statement, think about our business, our diversity of work, our challenges.
Q&A PANELPartners in Technology (PiT) February 2014
Except where otherwise noted, this work is licensed under http://creativecommons.org/licenses/by-nc/3.0/au/
Copyright © The State of Queensland (Department of Science, Information Technology, Innovation and the Arts) 2013The presenter is the author and that the State of Queensland is copyright owner and/or has the right to licence the content.