Paharpur Business Centre - Communication On Progress Report 2010

COMMUNICATION ON PROGRESS (COP) - 2010

******************** X ******************** Paharpur Business Centre & Software Technology Incubator Park. www.pbcnet.com

PAHARPUR BUSINESS CENTRE & SOFTWARE TECHNOLOGY

INCUBATOR PARK (PBC™-STIP)

Entrance & Façade of PBC

COLOUR OF ‘GREEN’ IS ‘WHITE’

21, NEHRU PLACE GREENS,

NEW DELHI - 110 019. INDIA

T: +91-(0)-11-4120 7171

F: +91-(0)-11-2620 7575

E: [email protected]



From the CEO’s Desk: Global Compact Compliance Statement Dear Friends, It is a pleasure to once again update our organization’s Communication on Progress (COP) and compliance to the ten principles of United Nations Global Compact.

I also take this opportunity to re-iterate our firm commitment to the ten universally accepted principles of UNGC and our organization will always strive to comply with them, while conducting our day-to-day business.

At Paharpur Business Centre and Software Technology Incubator Park (PBC™ - STIP), we constantly strive to achieve higher standards of performance in all that we do. Our employees are driven by a common purpose, values, goals and aspirations. We firmly believe that Sustainable development is all about improving the quality of life for all of us, including our stakeholders; and in doing so we ensure complete commitment to the triple bottom line strategy i.e. People, Planet, and Profit. We believe in “Doing the right thing and doing the things right” and it is this thought process that drives our business performance and our contribution to the society we live in. A special focus in the last one year has been on the health and safety aspects of our building occupants – Clients, Employees, Visitors etc and we have taken a lot of initiatives, that are evident in the course of this report, that benefit the occupant health and productivity. We believe that sharing our progress, our way of doing our business, any impacts that our business would have on the environment, society, community etc, leads to corporate governance and transparency. We strive to encapsulate this in our report – How we are meeting the challenges thrown by Climate Change?



We have taken a leadership role in our sphere of business, by working with public and private partners in order to create green and clean solutions that reap great benefits to the cause of environment and business alike. By adopting clean and green technologies and methodologies, we are able to demonstrate our deep commitment to the cause of environment protection and the way we conduct our business, by mitigating any adverse impacts that our business would have on the environment. We have launched GreenSpaces Challenge to enable Greentech and Cleantech ideas applied to buildings to become a reality. We are inviting creative and innovative ideas from across the world in order to enhance energy efficiency and reduce cost of our referral flagship project, GreenSpaces, to be built as the World’s Most Energy Efficient Building. For detailed information you may visit www.greenspaces.in/challenge We are deeply committed to the ten principles of United Nations Global Compact and practice them in our business on a day-to-day basis. We once again look forward to sharing our business achievements with you by way of this report and I hope you find the report useful and informative. Your views and feedback are important to us and we look forward to it, as we believe that we can create value by learning from all our stakeholders. With best regards and good wishes for a great year ahead.

Kamal Meattle CEO www.pbcnet.com www.greenspaces.in www.conferencespa.com



The PBC™ - STIP Service Portfolio PBC™-STIP, located in one of the biggest commercial hubs of South Delhi – Nehru Place Greens, New Delhi, India - offers furnished office space on a “Plug & Play” basis in a “Mountain Fresh” ambience with state of the art technology to help companies kick-start their business. PBC™ - STIP is an ISO 9001, ISO 14001, SA 8000, OHSAS 18001 & ISO 22000 certified Business Centre &

Software Technology Park. It is also a signatory to UN Global Compact (www.unglobalcompact.org) The uniqueness of the building is its mountain fresh indoor air that conforms to ASHRAE Standards 62.1- 2007. It is the only Business Centre to be certified for five International Standards. Paharpur Business Centre firmly believes in triple bottom line evaluation method for delivering & responsible business as its main stay. 1) Profit 2) Care for the environment 3) Social Accountability Paharpur Business Centre is a partner of choice for companies planning to set up their operations in India. It is sensitive for environment and a socially responsible corporate. Our Portfolio of Services includes:

1. BeAssured™ - Security Services

2. BusinessPoint™

3. Cuisineart™ - Food and Beverages

4. Café Einstein™ - A restaurant

5. CleanAir™ - Indoor Air Quality Services

6. ClearVoice™

7. Deutsches Haus

8. FinTax™ - Financial and Legal Services

9. GreenGrocer™

10. HappiGreens™

11. IndianSpider.com™ - Internet Services

12. Implement™ - Engineering and Safety Services

13. LegalSpider.com™

14. MyBusinessValet™

15. MyConference™

16. MyInterview™

17. MyOffice™



18. MicroManage™ - Facility Management Services

19. MyTraining™

20. OfficeSupply™

21. OutReach™

22. Paharpur Business Centre-PR

23. Paharpur Business Centre Art Gallery

24. QualityLife™

25. Relocate™

26. SpringClean™

27. TravelSpider™

Associate Services

28. Moduleone.com

29. Alltimejobs.com

30. Packaging Legends

MISSION, VISION AND POLICIES

OUR MISSION

To be an excellent, world-class business support services company; committed to deliver benchmarked, quality oriented services to address customers' specific needs, whilst caring for the environment & people around us. We firmly believe and abide by the concept that service excellence and delivering quality service by following the triple bottom line approach and the ten universal principles of United Nations Global Compact must be a key part of the very structure and operation of an organization, and that people and systems in the organization must be constantly tuned to customer needs and to management's evolving concept of service excellence and sustainable development.

VISION To stand out as an organization, with passion for quality service, care for environment & sensitive to people around, which inspires us from within to professionally provide end-to-end business support to our customers whom we see as the essence of our success.



QUALITY POLICY

This policy underlines the commitment of the management and employees towards achieving quality in service by providing services and facilities that consistently meet and exceed customer expectation. To have a motivated and committed team by sustaining a working environment where each employee will be encouraged to excel. The Quality Policy is communicated to all employees for effective implementation and shall be reviewed periodically for adequate suitability. PBC™ - STIP shall ensure compliance to all the regulatory and legal requirements and shall strive to go beyond the statutory compliance.

ENVIRONMENT MANAGEMENT POLICY We are committed to perform our business and related activities in a manner so as to achieve continual improvement in environmental performance. In doing so, we strive towards:

� Encouraging recycling or reuse of office waste

� Conserving energy and water through better management

� Minimizing use of non-biodegradable in Food and Beverage department

� Providing indoor air quality conforming to specified ASHRAE standards In keeping with our commitment to prevent pollution, PBC™-STIP shall recognize the three ‘R’s, Reduce, Reuse and Recycle. We are committed to compliance with applicable environmental legislation and regulations. We are committed to compliance with applicable environmental legislation and regulations. We will implement the environmental policy by setting and reviewing objectives and targets periodically without sacrificing quality of life. We shall strive to create awareness among our customers and sub-contractors for better environmental performances. This policy shall be documented and training imparted to employees for effective implementation. This policy shall be made available to public.

OCCUPATIONAL HEALTH & SAFETY POLICY Paharpur Business Centre & Software Technology Incubator Park (PBC™-STIP) a service provider of office facilities & a suite of 28 support services, is committed to provide a safe & healthy environment, to prevent injury & ill health to its employees, occupants, visitors, guest, subcontractors & other interested parties. In doing so we will strive towards:

� Commitment to compliance with applicable legislation, regulations and other applicable

requirements that relate to our occupational health & safety hazards. � We will implement the health and safety policy by setting and reviewing objectives and targets

periodically to control and minimize risks due to OH&S hazards. � We will ensure continual improvement in OH&S management and its performance.



� This policy will be documented, maintained, communicated and reviewed periodically to ensure that it remains relevant and appropriate to the organizational OH&S objectives & goals. Training will be imparted to all the persons working under the control of the organization for effective implementation.

� We will strive to create awareness among our customers, sub-contractors, guests & other interested parties for better performance & to make them aware of their individual OH&S obligations.

SOCIAL ACCOUNTABILITY POLICY

We, at Paharpur Business Centre & Software Technology Incubator Park (PBC™-STIP), are committed to performing our business and related activities in a socially and environmentally responsible manner so as to achieve continual improvement, responsive to the needs of the organization. We believe in the triple bottom line evaluation method in delivering performance

• Profit

• Care for the environment

• Social accountability

We believe that “it can be good business” to care for one of our stakeholders viz. the society and people around us. It enables us to employ and retain great employees. We recognize that people are the core of the organization and we are committed to pursuing practices that ensure welfare and growth of our people. We shall strive to create safe & fair workplace for all our employees. We shall endeavour to create awareness among our customers, sub-contractors, & other important stakeholders on social issues related to our business area. In doing so we shall comply with the applicable national legislation and regulations and respect international conventions. We will implement this policy by setting and reviewing the procedures, standing instructions and related programs. We shall strive to integrate the relevant principles of UN Global Compact that relate to Human Rights and Labour Standards with PBC™ - STIP's worker policies, code of Conduct, procedures and SA Standard requirements, in order to mainstream the principles in our day to day operations. This policy will be effectively documented, implemented, maintained, communicated, and accessible in a comprehensible form to all personnel, including directors, executives, management, supervisor, and staff, whether directly employed by, contracted with, or otherwise representing the Company.



The policy will be publicly available in an effective form and manner to interested parties, upon request.

Management shall review this policy periodically to ensure that it remains relevant and appropriate to the organizational SA objectives & goals.

CORPORATE RESPONSIBILITY POLICY Paharpur Business Centre and Software Technology Incubator Park (PBC™ - STIP) a provider of serviced offices along with a suite of twenty-eight support services, is committed to perform its business in a responsible manner to produce an overall positive impact on society and environment. In doing so, we shall strive towards: Marketplace Leadership – We aim to run our business in a way that singles us out as a great provider of high quality services and preferred partner of choice to do business with. Our aim is to work with our stakeholders to develop long –term sustainable relationships. Environment – We are an environment driven company and are aware of the scale of impact our operation has on the environment. As such, we are committed to exploring ways to reduce the impact of what we do. We shall take a responsible attitude and lead the way in developing initiatives to further improve our environmental footprint. We shall be fully accountable to our clients, employees and the society that we operate in. We will strive to create business opportunities for our stakeholders and follow the core values, norms and ethics that are in-built in the way we conduct our business. Workplace – We are committed to offering our employees a rewarding and challenging workplace. We aim to become the Best Employer and Employer of Choice, demonstrated amongst other things, by current and past employees recommending the company as a great place to work. We are channeling our efforts towards making PBC a fun place to work for. We do believe that people are core to any business and are one’s most important asset and therefore we focus our energies in taking good care of them as we believe that it makes good business sense to hire and retain great employees. The idea is to synergize our efforts in order to create wealth for all. Inclusivity and Equal opportunities for all is at the core of our human resource policy. We are strictly against discrimination of any kind. We are committed to create awareness of HIV-AIDS at work place and have an adequate policy in place to handle it. Community – We strive to be good corporate citizens, we work to support the sustainability of both global and the local communities in which we operate and actively encourage our employees, customers, suppliers to consider the needs of others and involve themselves in public service through public private partnering. We are sensitive to the requirements of the community around us and our business strategies are closely interlinked with their aspirations. High Standards of Corporate Governance, Care for Environment and Health& Safety, override everything else that we do.



EQUAL EMPLOYMENT OPPORTUNITY POLICY PBC™-STIP & All Its Related Properties and Holdings Support Equal Employment Opportunities for Everyone. We are committed to the Ten Principles of United Nations Global Compact (UNGC) i.e. Human Rights, Labour, Environment and Anti-Corruption. We Are Also Certified For SA 8000 For Our Social Accountability. PBC™-STIP’s Equal Employment Opportunity (EEO) Policy States That Every Person Has The Same Human Rights And Privileges Without Regard To His Or Her Race, Color, Religion, Sex, Age, Handicap, Disability, Marital Status, National Origin Or Economic Status. Equal Employment Opportunity Means That Every Applicant For A Job Should Be Considered Solely On The Basis Of His Or Her Qualifications. It Also Means That Every Employee Should Be Treated Equally With Every Other Similar Employee, Without Discrimination Because Of His Or Her Race, Color, Religion, Sex, Age, Handicap, Disability, Marital Status, National Origin Or Economic Status. The Company Expects Full Cooperation Of Everyone Associated With It To Make Sure These Principles Are Upheld. Furthermore, The Company Expects That All Matters Related To Recruiting, Advertising, Hiring, Training, Compensation, Benefits, Promotions, Transfers, Layoffs, Recall From Layoffs, Educational Assistance, And Social And Recreational Programs And All Treatment On The Job, Be Free Of Any Discriminatory Practices. It Is PBC™ - STIP’s Constant Endeavour To Spread The Message Of Equal Opportunities For All Through Various Interactions And Meetings With Its Supply Chain And Other Stakeholders.

HIV/AIDS POLICY PBC™ - STIP recognizes that HIV/AIDS is an issue at workplace and would like to address it proactively PBC will provide a safe and healthy environment to the team members by developing nondiscriminatory policy and programmes on HIV/AIDS.

� PBC will provide regular HIV/AIDS prevention education to all its team members and their families at various levels through formal and informal sessions.

� HIV status of the team member will be kept confidential � Any Team Member living with HIV/AIDS will be kept in employment as long as they are in

position to work. If necessary, employee will be shifted to another appropriate position considering the health status at that point in time.

� PBC will not discriminate against any Team Member infected by HIV/AIDS with regard to promotion, training and any other privileges, applicable to all employees of the company.

� At PBC HIV/AIDS test will not be a part of recruitment process or any health check-ups. � PBC will educate its Team Members and encourage them to participate in Voluntary Counseling

and Testing for seeking advice related to HIV/AIDS.



The committee set up for HIV/AIDS will ensure wide dissemination of the policy, review it from time to time and also monitor the implementation of the policy. \

Stakeholder Mapping of PBCTM-STIP

A SNAPHOT OF CSR ACTIVITIES UNDERTAKEN BY PBC™ - STIP

Our company’s CSR activity focuses on various sectors such as Environment, Social, Health, Education and Staff Welfare etc. Programme Activities

Healthcare and Sanitation 1. Two days Health Camp was organized in partnership with Quest Diagnostics for team members and clients in July 2009.

2. PBC has tied up with Apollo Clinic for TB X-Ray test for Team members & Clients in August 2009.

3. “Train the Trainer" program on HIV AIDS was held at PBC in June 2009 conducted by DSACS in coordination with CII for team members.



4. Blood Donation Camp was organized along with CII & Red Cross Society 5. Awareness campaign on Swine Flue and other Communicable diseases 6. First Aid & Dental Care Training for employees by Sukhda Hospital in May

2010 7. Hand Sanitizers placed at all exits & entry point in the business centre

Education, Training and Employment Generation

Training programmes, Educational programmes are conducted on regular basis for suppliers, vendors, school children’s, family members of employees, etc. (pictures attached below for reference)

Family Welfare Family members of employees were invited for get-together parties, creating friendly environment and addressing social issues and problems. This helps in motivating the employee and creating a friendly atmosphere with the family members of staff.

Upliftment of Weaker / Disadvantages Sections

Employment without any caste discrimination is carried out resulting in more than 43% employment for backward classes at PBC. No favoritism on basis of caste & creed. We have equal employment opportunities policy.

Employee Benefits Employees deputed at PBC are entitled to PF, ESI, Gratuity, Bonus, Leaves, LTA, Medical, etc. as per Shops & Establishment Act

Effective Way of Communication with Important Stakeholders i.e. Employees, Clients, Visitors etc.

TFT’s, Plasma, Monitors are installed at strategic locations at PBC to keeps all updated on the latest issues & initiatives.

Parties/Movies to make PBC™ - STIP a fun place

PBC arranges parties, get together, picnics & movies to motivate the employees and improve team building.

Affirmative Action - Equal Opportunity & Non Discrimination

Commitment to “Nanhi Chaan”

Promoting the concepts of Gender Equality and Inclusion and celebrating birth of a “Girl Child”

Partners / Alliances

• We had a MOU with MCD and developed the area as a “Green Lung” of Nehru Place Greens

• An Unwritten partnership with Delhi Traffic Police to control the traffic situation in the Nehru Place Greens

• The Climate Project - India’s (TCPI) is associated with PBC™ - STIP as a partner has played a significant role in our environmental initiatives to combat issues of Climate Change.

• Greening the Supply Chain – Train & Inspire the vendors to adopt green & sustainable practices and synergize towards achieving common goals.



Engaging with Stakeholders at Global Level

• Green Job Fair – 3 Days event held in September 2009 organized by The Climate Project India & Sierra Club. PBC, one of the sponsors, participated providing green job opportunities for the young talent.

• Exhibition on Climate Change: Technology Development and Transfer -2 Days event held in October 2009 organized by CII in partnership with MoEF. PBC showcased its efforts to address the challenge of climate change and demonstrated that through technology and design, global energy footprint of buildings can be reduced from 40% to 10%.

• Greenspaces Challenge - Launched in March 2010, invites creative and innovative ideas, products or services, from people worldwide that will reduce cost and improve energy efficiency of PBC’s upcoming project GreenSpaces, being built as the worlds most energy efficient building. For more visit www.greenspaces.in/challenge

• Green Ideas - PBC launched GreenSpaces Ideas (www.greenspaces.in/ideas ), an online platform to post green ideas (for energy & water conservation and reducing & recycling waste) on Earth Day 2010

• Teacher Training Program - PBC is supporting The Climate Project-India’s awareness program for Delhi Schools launched on Earth Day 2010 by Hon’ able Chief Minister Mrs. Sheila Dikshit. Delhi Government has collaborated for the initiative which aims at training teachers in all Delhi schools on climate change, before the Commonwealth Games 2010.

Paharpur Business Centre & Software Technology Incubator Park is a participant to the United Nations Global Compact, a voluntary corporate citizenship initiative, and supports and advances its ten principles within its sphere of influence. The principles of UN Global Compact address Human Rights, Labour Rights, and Environment & Anti-Corruption. At PBC™-STIP we strive to address all the ten United Nations Global Compact principles and it is our constant endeavour to internalize them into our day-to-day business. We are very firmly and deeply committed to the spirit of United Nation’s Global Compact.

During the year 2009-10, PBC™-STIP’s commitment to UNGC’s ten principles were addressed

through:

HUMAN RIGHTS 1. Support and respect the protection of internationally proclaimed human rights – We believe that business has an important role to play in promoting and respecting the advancement of fundamental human rights, while not supplanting the primary obligations of governments to protect the human rights of all people within their borders and as members of the international community. Supporting human rights is not only the right thing to do, but also makes business sense—companies that violate internationally recognized human rights are not sustainable. We also recognize the value of promoting human rights in the broader global community: societies where human rights are respected are both more stable and provide a better environment for business.



A positive working environment is essential to allow our employees to achieve their potential. It helps attract new employees to PBC and motivates them to stay. Components of our working environment include numerous opportunities for employee development and professional growth, competitive compensation and benefits, our focus on health and safety, and our approach to diversity and inclusion. Our Human Rights Statement, through the SA 8000:2008 policy, articulates our values and informs how we conduct our business. Guided by our values, we support universal human rights for our employees and in the communities where we operate. PBC™-STIP believes companies can play a positive role in contributing to safeguard human rights, their protection and promotion. Our principles prohibit child labor, forced labor and discriminatory behavior as well as recognize the right to freedom of association and collective bargaining. We prefer business partners, who treat their employees similarly. In 2009-10, we continued to inform and educate our employees about our commitment to human rights. The trainings help our employees understand principles of human rights and how human rights can be supported through PBC™-STIP’s role in society. Trainings on Environmental hazards, Fire Safety measures, HIV-AIDS awareness, Social Accountability awareness programme for vendors & employees, etc was also imparted. Benefits for the PBC Team Members: More choice, flexibility and time Green Travel/Sustainable Commuter management offers flexible working hours (30 minutes flexi timing to sign in the Office) to meet a range of individual staff circumstances and requirements, offering staff greater flexibility in their working day, while meeting organization’s performance targets. Reduced commuting costs The costs of commuting can be considerable, and facilitating alternatives can bring direct savings to employees. Reduced stress Makes it easier, cheaper, quicker and safer for staff to commute to work can assist in reducing stress. Walking and cycling offers other health benefits too. Improved working environment Developing a Green Travel/Sustainable Commuter management plan involves communication, consultation and facilitation of flexibility and choice. Both the communication processes and the facilitation of choice can enhance the overall working environment. Conducting Staff Travel Survey The purpose of the survey is to quantify current travel patterns, including modal split and typical journey lengths and times. These benchmark figures are vital for measuring changes in staff travel patterns.



Positive changes identified through future repeat surveys are likely to be an important element in judging the success of a Green Travel/ Sustainable Commuter management plan. Green Travel/ Sustainable Commuter management plans have a wide range of possible measures to choose from. These can be broadly grouped by mode of transport and work-style as follows: • Car use • Public transport • Cycling and walking • Working arrangements Car Sharing /Car Pooling Car sharing can have a significant impact on the number of vehicles traveling to a site and can offer a practical alternative to staff members who feel that public transport is not a viable option. Car sharing is flexible and staff can use the option occasionally or regularly as suits. Many people already share journeys or give each other lifts to work. This is encouraged and promoted regularly. The Green Travel/Sustainable Commuter manager along with HR Dept is facilitating by acting as a central contact point for potential sharers. Carpools consist of two or more persons driving together in a privately owned vehicle. At a workplace, employees may choose to carpool without any assistance or involvement from the employer; however, carpool incentive programs are a way for employers to encourage employees to carpool. PBC is a registered member of www.delhicarpool.com Carpool incentive programs may incorporate a variety of means to encourage employees to carpool. HRD along with Mobility manager from Tour & Travels department motivate the employees for carpools through rideshare matching. Rideshare matching helps potential car-poolers locate others nearby with similar schedules. Employers can direct their employees to these free services. Employee benefits include cost sharing, less wear and tear of vehicles, time savings in regions with HOV lanes, and the ability to talk, eat, sleep, or read while commuting. The primary employer advantage is the need for fewer parking spaces, other advantages include less employee stress and improved productivity. Car Parking Management Preferred Parking PBC offers workplace incentive for car-poolers in terms of preferred parking. Spaces can be designated for either individual carpools or rideshares in general. To be effective, designated spaces are located in desirable locations i.e. near the building Where employers charge for parking, reducing the parking cost for carpools encourages carpooling. Although carpools will effectively receive reduced parking cost in any case because the cost will be shared, employers may wish to reduce costs even further, or allow carpools to park with a discount of 25 % of Notional charges of Rs 1800 (US$ 40). Eco-driving and awareness Efficient and environment friendly commuting is promoted, various car related measures that are tried include energy efficiency training for the drivers, which is becoming common. Schemes to provide easy



Green Travel/ Sustainable Commuter during the day, such as pool cars or bicycles for meetings, are also helping. Public Transport Information Staff is encouraged to use public transport. Staff perceptions of public transport may be based on outdated experiences, or even on hearsay. Assuming attractive public transport options exist; information can be effective in selling them. HR Deptt along with Tour & Travels Deptt provides the information. Cycling and Walking The feasibility of measures promoting cycling and walking will be influenced by factors such as safety and ease of cycling to and from the site and the age of staff member. Generally distance up to 2 km is considered reasonable for walking, and up to 6 km for cycling. These distances are only indicative, but can help to define target groups. Although most staff feel that it was not too far to walk or cycle, the lack of lockers and shower facilities was seen as a barrier for these modes. Incentives and facilities given to PBC Employees include: Interest free loans for purchase of cycles Provision of “pool” bicycles for short distance business travel Well located cycle parking facilities within the premises – (Pictures enclosed) Preferential Parking area Working Arrangements Flexi time is encouraged, impacting transportation, allowing staff to avoid office peak hours, and reducing the contribution to traffic, which at times may remove the need for car travel. Teleworking/ Imail-Email system is typically conducted from the home or site offices. Teleconferences / Videoconferences are encouraged not only among team members but also vendors and subcontractors.

Sports and Leisure – To cope with the pressures of work, PBC™-STIP encourages fun and leisure activities at work. Parties are held on birthdays, festivals, etc. with the family members of the employees. Also movies, quiz programmes are held at PBC to motivate the work force and keep them updated. Staff Welfare Activities - Snapshots of Picnic, Diwali & New Year Party held on 17

th October 2009 & 2

nd January 2010

at PBC™ - STIP



BLOOD DONATION CAMP PBC TM STIP along with CII & Red Cross Society had organized Blood Donation Camp at PBC. We invited our team members & clients to participate in this camp & help people who are in immediate need of blood.

PBC Team members donating blood

2. Ensure that the organization is not complicit in human rights abuses PBC™-STIP ensures strict adherence to laws enacted by the Government of India, to protect the interests of the workers. In our Management Standing Instruction - Code of Conduct expresses our support for the UN Declaration of Human Rights, and we also encourage our suppliers to sign up to the UN Global Compact. There has been no instance of the company having abused human rights in any manner. Our organization realizes that the prompt handling of grievances of employees and customers is of paramount importance in upholding of human rights and accordingly, we have framed procedures to address any such grievances. PBC™ - STIP is certified for SA 8000:2008 where in we have a separate procedure on Grievance Handling Procedure No. SA3. The purpose of this procedure is to establish, maintain and ensure a suitable and effective method for handling grievances of personnel deputed at PBC™ - STIP which covers all personnel deputed at PBC™ - STIP including workers provided by the sub contractors. Procedure is as follows: The procedure is designed to supplement, not to replace, routine and informal methods of responding to employee problems and complaints. This is in addition to our existing procedure on the same as mentioned in our MSI HOD & Manager / Head - HRD shall receive complaints & grievances of PBC™ - STIP employees and sub contractors staff. All the Complaints and grievances received by Manager / Head - HRD shall be entered in Grievance Handling Register (SA/3/F1).



Manager / Head - HRD shall do the informal (direct) discussion with complainant & employees involved along with the relevant HOD, shall examine the problem and resolve at his / her level. The complaint / grievance that cannot be resolved by HOD & Manager / Head - HRD shall be forwarded to Committee constituted for resolving such issues. This committee shall investigate employee complaints / grievances. The committee shall include Manager / Head – HRD, Management Representative, General Managers, Workers Representative, and Chief Warden - Health & Safety. The Committee shall review complaints / grievances and shall take appropriate action. Wherever required, approval shall be taken from Director / CEO before implementing the committee’s recommendation. Action taken shall be communicated to the concerned employee by HRD and records of the same shall be maintained by Manager / Head - HRD in Grievance Handling Register. In case any suggestion / grievance requires immediate action; committee shall meet, address the issue & take necessary steps to resolve it. No adverse action shall be taken against any employee for filing grievance or use of the grievance procedure. No records of an employee’s use of the grievance procedure shall be kept in his/her personnel file. There has been no instance of the company having abused human rights in any manner. Our organization realizes that the prompt handling of grievances of employees and customers is of paramount importance in upholding human rights and accordingly, we have framed procedures to address such grievances. We have appointed a “Workers Representative” (WR) to engage with our crew members and understand their queries, requirements & grievances. These are then discussed with the Management Committee and HR & actions are taken to resolve all shortcoming if any. The WR acts as a bridge between the Management & Workers. He is also a key player in the scheme of things at PBC – STIP for staff welfare. He is also an invitee to all Management Review Meetings in order to present the

workers prospective to the management. Apart from this we also encourage our employees to express their views, raise issues, give suggestions, seek clarifications, etc through our “SUGGESTION BOX” & “INTERNAL MAILING SYSTEM” (I-mail).

LABOUR STANDARDS 3. Upholding the freedom of association and effective recognition of the right to Collective

Bargaining

PBC™-STIP realizes and recognizes the collective strength of employees is an effective partner towards the goal of achieving continuous sustainable growth and hence the employees enjoy the freedom of association and collective bargaining.



4. The elimination of all forms of forced and compulsory labour

PBC™-STIP believes in voluntary labour and no instances of forced / compulsory labours have come to light during the year. Audit from external agencies for compliance with SA 8000:2008 is also conducted at six monthly intervals to ensure adherence to the standard and compliance to the principle. 5. The organization supports effective abolition of child labour. As PBC™-STIP follows the Delhi Shops and Establishment Act, according to which, the age limit prescribed for child labour is below 15. However, PBC has prescribed the minimum age limit as 18 years for employment. No person below this age can be employed in Paharpur Business Centre, thereby ensuring that child labour is not employed. In our SA 8000:2008 systems, we have a separate procedure on Child Labour – Remediation Plan Procedure No. SA2. The purpose of this procedure is to to establish, maintain and ensure a suitable and effective process for detection & prevention of child labour & its remediation which covers all personnel deputed to include workers provided by subcontractor. Procedure is as follows:

• PBC™ - STIP does not employ, as a practice, people below 18 year of age. This shall also include personnel deputed to / at PBC™ - STIP by supplier/subcontractors.

• PBC™ - STIP shall communicate the standard requirement of this procedure with suppliers/subcontractors and shall carry out random site visits to verify the same.

• In case a child is found to be working at PBC™ - STIP, it shall inform the supplier/subcontractor and shall advice the supplier to provide adequate support. PBC™ - STIP shall hold a dialogue with the supplier and the child to investigate the matter and shall take necessary remediation action as per the standard requirement. Records shall be maintained by HRD to include investigation results and action taken.

• HRD shall ensure that light work is provided to the child (i.e. pantry boy job, mail delivery work etc)/ It shall also ensure relaxation of working hours as well as provide adequate support to enable such children to attend and remain in school, until no longer a child, as defined above in definition. Company shall provide tuition fee, uniform books etc.

• In case a child is found to be working at PBC™ - STIP, it shall inform the supplier/subcontractor and shall advice the supplier to provide the adequate support. PBC™ - STIP shall hold a dialogue with the supplier and the child and will investigate the matter.

• A committee including Management Representative (MR), Head / Manager – HRD, General Manager – Accounts and General Manager Marketing (CW - Health and Safety) shall be constituted. The committee shall hold discussions with the supplier and decide the remedial action to be taken. The same shall be approved by the Director / CEO.

• Records shall be updated and maintained by Head / Manager – HRD and the concerned Department Head.



Our contractors & vendors are required to scrupulously follow the laws/rules and regulations in respect of engagement of Child Labour. This is addressed through our contract agreement & regular training programmes and interactions with our vendors & contractors.

For the year 2010-11 one of our primary objectives is to annually train 20% of our vendors and sub-contractors on different issues relating to Health & Safety, Environment, Good Labour Practices, HIV AIDS and Quality Standards.

Stakeholders engagement through Trainings at PBC by PBC

1. Organization promotes elimination of discrimination in respect of employment

The organization does not believe in any kind of discrimination based on caste, colour, gender, religion or region. We firmly believe in inclusivity and strongly oppose discrimination in hiring, remuneration, access to training, promotion etc at work place.

It is evident from the chart given below that Schedule caste & tribes constitute almost 11% & we hire people based on competencies & not caste, creed, nationality, religion, gender etc. Employment without any caste discrimination is carried out resulting in more than 43% employment for backward classes at PBC. No favoritism on basis of caste & creed. We have equal employment opportunities policy. Percentage of female staff at Paharpur Business Centre is around 14% ensuring no gender bias in the business centre. There has been a uniform set of rules mentioned in the ‘Management Standing Instructions’ of PBC™-STIP, that equally applies to all employees, irrespective of factors such as sex, caste, religion, race etc.

Total Employee Male Female OBC/SC/ST/Others

No: 176 152 24 19

Percentage (%) 100 86 14 11

PBC™ - STIP does not allow any kind of behaviour that is threatening, abusive, exploitative or sexually coercive, including gestures, language and physical contact at the workplace or at client’s location or any



other place where we extend our services. Our system is well equipped to deal with such situations, as we have a very well defined and laid out process in our Management Standing Instructions (MSI).

WOMEN’S DAY AT PBC

PROMOTING GENDER EQUALITY, WOMEN EMPOWERMENT & CELEBRATING BIRTH

OF A GIRL CHILD AT PBC At PBC we recognize the power of a woman and immediately felt that the initiative to promote the girl child and club it with tree plantation was in line with our core business values. And Woman’s Day was the right occasion to start with the initiative.

NANNI CHHAAN:

PBC™ - STIP is Actively supporting the “NANHI CHHAAN betiyan aur jungle; jeevan karein mangal”, a gender equality and ecological conservation program as part of CII - Northern Region's proactive engagement programme for the corporate sector to promote girl child and environment conservation. This Woman’s Day we celebrated the birth of a girl child at PBC and under this programme we planted trees in the name of Girl Child born to the PBC team members, thereby creating awareness that a girl child is a boon / blessing and to be treated at par with the male child As, we are very much focused on the environmental front and therefore have tried to merge this social cause with the planting of trees and creating microclimates in order to increase the forest cover and save our planet – Earth. Commitment to NANHI CHHAAN – Promoting the concepts of Gender Equality and Inclusion and celebrating birth of a “Girl Child”

PBC Team Members planting trees to celebrate the birth of girl child.



ENVIRONMENT

2. The organization adopts a precautionary approach to Environmental Challenges

PBC™- STIP is set up in a pollution free & green environment with Indoor Air Quality confirming to ASHRAE Standards. Care for the Environment has been an intrinsic part of our business.

TAKING CARE OF GENERAL WELL BEING OF BUILDING OCCUPANT

Our USP is providing mountain fresh air to PBC occupants. We use bio-technology to clean the indoor air of its pollutants by using green plants. We also monitor & check the indoor air quality specs - temperature, humidity, RSPM, SPM, CO2 etc. Our facility has negligible amount of bacterial and fungal count as a result of the air quality that is maintained indoors to ensure they conform to the ASHRAE Standard. All the readings are recorded to analyze further improvements. We post our daily IAQ readings on our website: www.pbcnet.com

HEALTH CAMP

PBC-STIP TM had organized a two-day free health camp by partnering with Quest Diagnostics, in July 2009. This initiative has been taken to educate team members & clients on health & well being related issues, in order to help them manage their health .The Health Camp included One-on-One health counseling session by a qualified nutritionist, Individual diet plans were given as per the individual requirements. This exercise helped our team members & clients in understanding the health related factors as under

- Body Mass Index - Blood Pressure - Random Blood Sugar - Counseling on Good Eating Habits & Wellness

PBC team members participating in the Health Camp organized by PBC



TUBERCULOSIS TEST FOR TEAM MEMBERS & CLIENTS PBC had organized Tuberculosis Test for its team members & clients by partnering with the Apollo Clinic. It is a communicable disease and spreads through air. It has become more relevant & important, specially after Swine flu has been declared as pandemic by WHO, to undergo this test, as people suffering from TB are more likely to get infected with the H1N1 virus, as their immune system is already very weak. We encourage healthy working environment and therefore requested and arranged this social and health related initiative in our organization

CREATING AWARENESS ON SWINE FLUE & OTHER COMMUNICABLE DISEASES

PBC has taken lot of measures from entering swine flu viruses in PBC. Presentation was run through all the TFT’s to educate the clients, visitors and stakeholders about swine flue. Awareness campaign was done and a special webinar session was organized for our team member and clients.

PBC team members at a webinar session on H1N1 virus organize by CII.

3. The organization initiates promotion of greater environmental responsibility PBC™-STIP is minimizing the environmental impacts arising out of use of our products/services by adopting state of the art technology. Best Practices: Energy Management In Energy management we follow certain practices that help us in reducing our electricity bills without affecting the quality of life. We have benefited from these practices; our results show almost a 30% reduction in our electricity bills. These practices are continuously reviewed for further improvements. We at Paharpur Business Centre follow the following best practices in energy management

• Instead of GLS lamps, we use PL lights, which are plug in CFL lamps, they use compact fluorescent (CFL) technology meaning they are efficient and less costly to replace.

• All fluorescent lights in our office are Philips Trulite. These are BEE 5 star rated with electronic ballast.

• Motion sensors are used to switch off lights in unoccupied common areas.



• All our displays are energy efficient LCDs/Plasma to save on energy.

• Energy consumption is monitored and analyzed on daily basis.

• Green mesh & heat reflective film has been put on the southwest side of the building to block the direct sun heat into the building.

• High Albedo paint has been put on the building envelope to reduce the indirect heat gain into the building.

• The heat gain into the building from the rooftop is minimum because of green house.

• Use of five star rated equipments especially air conditioners.

• High Efficiency Super Diesel is used for all DG sets to reduce pollution.

• Diesel is centrifuged to clean it before use in the Generators.

• Energy consumption is monitored and analyzed on daily basis on a BAS system

• Individual lighting controls installed in terrace cafeteria to further conserve energy and educate our clients as well as our team members on best practices on energy management.

Switch control installed in terrace cafeteria lights at PBC to conserve energy

PBC PROPAGATES LIFE STYLE CHANGES TO CONSERVE ENERGY, IN A BUILDING

Apart from the financial aspect, it also means that by conserving resources, and using them efficiently, we can ensure a healthier and greener planet for ourselves. Simple changes in lifestyle can offer substantial benefits to organizations:

• Switch off computer LCD when not using it. Do not leave it in standby mode.

• Turn off all electrical equipment at night – printers, photocopiers, etc.

• Use Chairs that have perforated back and bottom to provide for ventilation for human comfort.

• An example is the Herman Miller Aeron chair. This allows for indoor temperatures to be kept at 25 degrees Centigrade + /- 1 degree while providing occupant comfort. This is within the ASHRAE specifications.

• Dress code for summer should be No Jackets / No ties to be comfortable at 25 degrees centigrade.

• Each degree centigrade increase in temperature means a saving of 5% in air- conditioning costs.

• Clothes made out of lighter and preferably cotton based fabrics feel cooler.

• Color of Green is White.



• White is a color that reflects light and thus has a cooling effect.

• The roof tops should be painted white, drive white color cars for better fuel efficiency and paint the west side of the office building white(for buildings in the tropics).

• The building envelope/ facade should be air tight and one should use indoor plants to grow your own fresh air, thereby reducing the fresh air requirements while meeting ASHRAE standards.

• Leverage / harness Internet Protocol to turn traditional buildings into networked automated buildings that integrate the utilities with operations – Converging separate applications such as heating, ventilation and air conditioning (HVAC), physical security and access, energy, lighting, fire and safety.

• This enables to streamline processes by providing a single connection for all building and IT systems.

• Use ‘Regen’ elevators to generate electricity. This will mean that the best way is to walk up and come down on the elevator in a building.

Environmental awareness among PBC Team Members & Stakeholders

Our values towards sustainable development encourage and motivate us to have a partnership with our customers & employees driving the organization towards sustainable development, as due to our inherent values and environmental sensitivity we are perceived as a great place to work in. Recognizing the fact that employees are the only physical assets that appreciates in value, we give great importance in creating and sustaining a work culture that allows people the space to learn, innovate, experiment and grow. PBC™-STIP aim is to encourage, facilitate and enhance staff development and to provide systematic training programme to staff. We continuously thrust on to create a value and knowledge based organization by indicating a culture of learning, innovation and team working and aligning business priorities with aspiration of employees leading to development of an empowered, responsive and competent human capital.

Some of the initiatives taken are as follows:

GREEN JOB FAIR

It pays to have a conscience. This was the motto at Delhi’s first-ever job fair for the green sector. The fair was an initiative to bring sustainable development into the mainstream. The three-day event from September 24 – 26, 2009 at India Habitat Centre was organized by The Climate Project India (TCPI) and the Sierra Club both non-profit organizations with a history in the environment sector. PBC, one of the sponsors of the event, also participated providing green job opportunities for the young talent. When asked how one can create green jobs, Mr. Kamal Meattle answered “By energy savings, energy saving tools and incentive for employees to drive them towards utility of environmental issues. ‘Green Jobs’ have a very high potential not only as a national intention but a global movement”.



PBC Team member at the Green Job Fair

EXHIBITION ON CLIMATE CHANGE: TECHNOLOGY DEVELOPMENT AND TRANSFER

An International Exhibition on ‘Climate Change: Technology Development on Transfer’ was organized by CII in partnership with the Ministry of Environment and Forests, Government of India, in October, 2009 at Vigyan Bhawan, New Delhi. PBC has participated in the exhibition and showcased its efforts to address the challenge of climate change and demonstrated that through technology and design, global energy footprint of buildings can be reduced from 40% to 10%. Our upcoming project, GreenSpaces has achieved 74.4% energy efficiency compared to a Conventional ‘A’ grade commercial building.

CELEBRATING EARTH DAY BY LAUNCHING

TEACHER TRAINING PROGRAM - DELHI – 2010

An Awareness Program for Delhi Schools on Climate Change

Mr. Kamal Meattle, Trustee and Mr. Gaurav Gupta, Director, The Climate Project-India celebrated Earth Day. The awareness program for Delhi Schools launched by The Climate Project-India and supported by Paharpur Business Centre & others, aims to provide teachers in all Delhi schools (both government and private) with training on climate change, its impacts and solutions, before the Commonwealth Games 2010.

The program is being implemented in collaboration with and support of the Delhi Government and Paharpur Business Centre. “Delhi is the greenest capitals in the world and we are trying to inculcate good clean habits among kids. We are looking forward to a clean and green Commonwealth Games” the Chief Minister said

Half-day training sessions will be conducted for 10,000 school teachers on 15, 16, 17 July, 2010

Mr. Kamal Meattle, Trustee, TCPI & CEO- Paharpur Business Centre & Software Technology Incubator Park (PBCTM – STIP) & GreenSpaces remarked “We need to act and make ‘Green Living’ a way of life.



We need to organize huge grassroots awareness in our City and in our country over what is happening to our environment and do something about it, and not simply talk about it”.

Hon’ble Chief Minister of Delhi – Mrs. Shiela Dikshit inaugurating the Earth Day Event

WEBSITE FOR GREEN IDEAS

GREENSPACES IDEAS: AN ONLINE PLATFORM FOR IDEAS ON CONSERVATION OF

WATER & ENERGY

PBC has launched GreenSpaces Ideas, is an online platform to post green ideas on the occasion of Earth Day 2010.

Mrs. Sheila Dikshit posted her idea - “reduce, reuse and recycle” and inaugurated the initiative.

Delhi schools are being asked by the Govt. to give base line information on energy and water consumption. These schools will have the opportunity to make changes and improve their performance before August 30.

The children, teachers, parents and others will also be able to log onto www.greenspaces.in/ideas and submit ideas for energy and water conservation and reducing and recycling waste.

Hon’ble Chief Minister of Delhi – Mrs. Shiela Dikshit posting first idea on the website



STUDENTS OF INDIAN SCHOOL & SUSHANT SCHOOL OF ART AND ARCHITECTURE

LEARN SUSTAINABLE WAYS OF LIVING

Students of Indian School & Sushant School of Art and Architecture visited PBC and were sensitized on various issues related to environment and how each individual can take small steps to save our planet – “Earth” from the imminent dangers of Global warming & Climate Change.

The visit provided students with an excellent opportunity to learn about the features of a sustainable building and find inspiration for ways to green one’s own home.

The students were inspired by the sustainability measures undertaken in the facility making it the first retrofitted commercial building in the country to be certified with USGBC LEED (EB). What fascinated the most was the Air Quality System which uses plants to clean the air indoors

Care for environment has to be nurtured and taught to children from the very beginning in order to create responsible corporate citizens.

Students keenly observing the Conservation Practices & visiting Green House at PBC

4. Encourage the development and diffusion of environment friendly technologies.

GREENSPACES CHALLENGE- EFFECTIVELY ENGAGING WITH STAKEHOLDERS AT

THE GLOBAL LEVEL

THE PERFECT PARTNERSHIP FOR A GREENER FUTURE

The GreenSpaces Challenge was launched in March 2010, to create an opportunity for people to make a difference and help preserve the Earth for a safe and healthy living.



We urged all our key stakeholders to join us in this global challenge and be a part of the conversation that will change the way future buildings are built. Technologies currently available are already energy efficient but our target is to find economically sustainable solutions. GreenSpaces Challenge invites creative and innovative ideas, products or services, from people worldwide that will reduce cost and improve energy efficiency. The deadline to submit ideas or solution is before 30 September 2010. This is an opportunity for all – students, engineers, scientists, researchers, suppliers, architects and the common man to contribute in this “Green Endeavour”. Chosen technologies and collaborations will be showcased as best in class, in this flagship project. To take the Challenge, visit www. greenspaces.in/challenge

ANTI-CORRUPTION

10) Business should work against all forms of corruption, including extortion and bribery PBC™-STIP has kept its policies transparent to prevent corruption in the business and is accountable & responsible to its stakeholders in ensuring that it conducts itself in an ethical manner. It is our endeavour to promote this specially in our supply chain management and we have to come out with a specific process as part of a management System. However we have addressed this in our Management Standing Instruction (MSI) as under:

Section -5 Issue -6: Acceptance of Gifts / Tips

Objective: To lay down a code of conduct for our employees so that we are viewed as a valued & Principled Business Institution.

All employees are barred from accepting any gifts, gratuities, payments or other favours from suppliers/clients. It must be understood that acceptance of any gifts / favours can lead to compromise of PBC interests and will be seen to be a serious breach of discipline. In case any gift is received by any employee (other than those of nominal value) from a client/supplier, this should be reported to the respective Head of Departments. We have similar policies & systems in place to arrest any kind of unethical and corrupt behavior by any employee. We do not compromise on our organization’s values & principles.

PBC’s commitment to Quality - OUR CERTIFICATIONS

PBC™-STIP has been certified to five international standards:

� ISO 9001:2008 Quality Management System



� ISO 14001:2004 Environment Management System

� OHSAS 18001:2007 Occupational Health & Safety

� SA 8000:2008 for Social Accountability

� ISO 22000:2005 for Food Safety Management System

� Commitment to UN Global Compact

AWARDS & ACCOLADES

• Received Commendation Certificate from Delhi Transco. Ltd. on our effort towards

promotion of Energy Efficiency & Renewable Energy Measures in December 2007.

• Received Special Jury Recommendation Award for “Innovative System Design in IAQ” from

Bry-Air in 2008.

• Received G-Cube Shrishti Award for Good Green Governance on April 22nd 2008 from the

Honorable Chief Minister of Delhi Ms. Sheila Dikshit.

• Rated as one of the healthiest building in Delhi, by Govt. of India in its report of September

2008 (Study published on September 8, 2008 by The Govt. of India, Central Pollution Control

Board and Chittranjan National Caner Institute, Kolkata, India).

• Received Runner's up position for "Corporate Social Responsibility" category from Cityscape

Real Estate India in December, 2009.

• Received National Award for "Excellence in Water Management" from CII in December,

2009.

• Received National Energy Conservation Award for "Energy Conservation Practices in Office

Building Sector" in December 2009 from Bureau of Energy Efficiency (BEE).

• Mr. Kamal Meattle, CEO, Paharpur Business Centre is honored with Asia Pacific

Entrepreneurship Award 2009 for "Outstanding Entrepreneur" in December 2009.

• Received G-Cube Shrishti Award for Good Green Governance on April 22nd 2010 for our

Environmental Initiatives.



PBC™ - STIP in News

An article by Mr. Kamal Meattle- CEO, PBC, appeared in Times of India, February 6, 2010.



PBC & GreenSpaces in DQ Week November 2nd

to 8th

2009



PBC in the Magazine – Buildotech in June 2009



Coverage of Art Exhibition at PBC – “Golden Thread” that appeared in various newspapers.

The Road Ahead…

USGBC LEED-EB certification for PBC™-STIP: Our Existing Retrofitted Building With the goal of maximizing operational efficiency while minimizing environmental impacts, PBC™-STIP has successfully made the submittal to USGBC for LEED (EB) O&M Platinum Certification by end of this year.

“Greenspaces”- World’s Most Energy Efficient Commercial Building

Buildings consume 40% of the World’s total Energy and Green buildings can be instrumental in reducing the environmental impact of buildings. Green Buildings provides benefits that conventional buildings do not. The benefits include energy and water savings, reduced waste, improved Indoor Air Quality, greater employee productivity and lower operations and maintenance costs.



We are developing a Special Economic Zone – GreenSpaces™, 6 km’s from Delhi as the world’s most Energy efficient green commercial building, a USGBC LEED certified Platinum Building, a TERI Griha Green Building and as a CDM Project. It will have 1.75 m sqft of space. GreenSpaces™ is a ‘Flagship Project’ for the Asia Pacific Partnership, a Government partnership of seven countries – USA, Canada, Australia, Japan, China, South Korea and India. We expect to reduce energy usage in the facility, without sacrificing international standards, by over 75%. This project will demonstrate that current technology and determination can actually reduce the 40% of the energy used by Buildings to 10%. This will be our collective and collaborative contribution to the efforts for reducing Global warming. GreenSpaces™ is an attempt to develop sustainable buildings that are energy efficient and economically viable in the long run by using Cleantech and best practices. www.greenspaces.in

GreenSpaces Challenge- The perfect partnership for a greener future The GreenSpaces Challenge was launched in March 2010, to create an opportunity for people to make a difference and help preserve the Earth for a safe and healthy living. We urge all our key stakeholders to join us in this global challenge and be a part of the conversation that will change the way future buildings are built. Technologies currently available are already energy efficient but our target is to find economically sustainable solutions. GreenSpaces Challenge invites creative and innovative ideas, products or services, from people worldwide that will reduce cost and improve energy efficiency. The deadline to submit ideas or solution is before 30 September 2010. This is an opportunity for all – students, engineers, scientists, researchers, suppliers, architects and the common man to contribute in this “Green Endeavour”. Chosen technologies and collaborations will be showcased as best in class, in this flagship project. To take the Challenge, visit www.greenspaces.in/challenge

GREEN VILLA™

A residential home, targeted to be IGBC Platinum rated Green Home in NCR Delhi, spread across 8,400 ft, 17-bed room with support facilities. The facility is under construction and will be ready for occupation by March 2011.

Be the change you want to see in the world………

Said Mahatma Gandhi



For queries or clarification, kindly Contact:

Ms. Roopali Shahaney

E: [email protected]; [email protected]

M: +91-(0)- 981 104 6032

T: +91(0)-11-4120 7804