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HELPING CLIENTS EXPERIENCE TRANSFORMATION 7 Keys to Leadership in a World of Unknowns Outrunning the Tsunami of Change Friday, October 7, 11

Outrunning the Tsunami of Change

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Leadership in an age of uncertainty. How to lead your own movement

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Page 1: Outrunning the Tsunami of Change

HELPING CLIENTS EXPERIENCE TRANSFORMATION

7 Keys to Leadership in a World of Unknowns

Outrunning the Tsunami of Change

Friday, October 7, 11

Page 2: Outrunning the Tsunami of Change

HELPING CLIENTS EXPERIENCE TRANSFORMATION

it is 2000Friday, October 7, 11

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

Value: i.e. Warren Buffett

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

switches strategies2005

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april 2008Friday, October 7, 11

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

$1 = $.50$1 = $1000

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

2 years of income in lost wealth

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

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what did he see?

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

the rules changed

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

why?

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

aspergerssyndrome

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

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tour guide

frameworkFriday, October 7, 11

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

2011 Economic Score Card•Construction & Real Estate

•renovation up 25%

•public sector flat

•private sector off 40%

•@17% vacancy in Denver

•8,000,000 jobs lost•100,000 jobs/month to keep even

•Estimated 10 years to climb back to pre-2008 levels

•GDP @$14.5 trillion 2008 - 2011•Companies are profitable but holding cash

•Government dysfunction creates uncertainty

•European uncertainty

•Our banking system is weak•Financial industry has returned to pre-2008 behavior

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

2011 Summary of Score Card

•Low Demand

•More Output with Less

•Uncertainty

•Old Behaviors

•Lack of Confidence in Leadership

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Page 21: Outrunning the Tsunami of Change

Eras  of  Rule  Change

AncientKingsPositionEldersAgriculture

Oral Age Print Age

Modern Era Elected Credentials Experts Factory

Prin%ng  Press1455

CRISIS

Television1950

Broadcast Age

ContemporyVisionariesAppealInfluentialsService

CRISIS

Internet1992

Digital Age

Post ModernGrass RootsCommunityCreativesFederation

CRISISAuthority

CredentialsInfluenceCommerce

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Page 22: Outrunning the Tsunami of Change

HELPING CLIENTS EXPERIENCE TRANSFORMATION

7 Mega-Shifts

1.Turbulence and Uncertainty

2.Low Trust

3.Smaller Footprint

4.Generation Tsunami

5.Digital Natives

6.Mobility

7.Death of the Industrial Mindset

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Different Seas Different Ships

The New NormalFriday, October 7, 11

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

Silents: 1925 - 1942 (86-69)Boomers: 1943 - 1960 (68-51)GenX’rs: 1961 - 1981 (50-30)Millennials: 1982 - 2000 (29-11)New Silents: 2001 -

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Boomer55%

GenX33%

Millennials12%

2011

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Boomers28%

GenX24%

Millennials48%

2018

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Digital Immigrants Digital Natives

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Print Linear, Sequential, Rational, Hierarchical, Autonomous

BroadcastFluid, Fragmented, Emotional, Flat, Isolated

Digital/InteractiveHolistic, Non-linear, Whole-Brain Systems Thinkers, Interconnected, Self-Organizing

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What does it mean to have an organization of

mobile knowledge workers?

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

What is the Real Crisis?

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Sutter Health Past Experience

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•$300-$500 billion annual WASTE(buildingSmartAlliance)

•50%+ Waste in the System(buildingSmartAlliance and Lean Construction Institute)

•70% Over Budget and Late(Egan report)

•48% of Green House Gases (Energy Info Admin Statistics and Pew Climate report)

Results of a Broken System

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

•Labor = 50% @ 30% efficiency = 35% waste

•Materials = 40% @ 70% efficiency = 12% waste

•QTO = up to10% of the cost

•Change orders between 2-10% of the cost

•Contingencies up to 7%

•Team Learning Curve = 5%+

•3-7% is lost in project cost reduction by not maximizing Construction Tax Planning

Uncovering the Hidden Waste

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

7 Keys to Leading A Movement

1.Motive: Adventure, Fear or Fed-Up2.Find Like-Minded Souls3.Get Cover4.Study the Outliers5.Connect the Dots6.Create Proof of Concept7.Be the Change You Want to See

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Who we are so far…

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Aardex - Signature CenterGolden, Colorado

LEED Platinum

$3/sqft less than conventional

21% lease premium

- 45%

Tenants reported increased productivity

Built-In

Sustainability

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Sutter Health Now Experience

BeforeNow

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

HS Wright/Balfour & SERA500,000 square feetCMc47 monthsSave 15 - 27 months of designZero energy

GSA

Edith Green

Wendell Wyatt

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Page 47: Outrunning the Tsunami of Change

HELPING CLIENTS EXPERIENCE TRANSFORMATION

Improvements

•Tools Alone - 5% - 7%

•Principles Alone - 10% - 15%

•Principles AND Tools - 15% - 30%+

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

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10,400 out of

4.7 millionFriday, October 7, 11

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

EMPI

RE S

TATE

BUI

LDIN

G (3

8%)

35%

30%

25%

20%

15%

10%

5%

8.8 Year Payback

11 Year Payback

12.2 Year Payback

BALT

IMOR

E (2

1.5%

)

NEW

PORT

BE

ACH

(15.8

%)

0 3 6 9 12 15 18 21 24 27 30

* NAIOP results under 25% improvements and average a 10 year payback

Energy Savings Improvement

CHIC

AGO

(23%

)

26 Year Payback

NAIOP study results*

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HELPING CLIENTS EXPERIENCE TRANSFORMATION

A Brown Process Can Not Create a Green Solution

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Workplace Performance

Holy Grail

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2.0

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Performance and Resilience

1.Cultural Alignment2.Engagement3.Well-Being4.Work Flow5.Health & Safety6.Tools7.Teams

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Page 57: Outrunning the Tsunami of Change

HELPING CLIENTS EXPERIENCE TRANSFORMATION

7 Keys to Leading A Movement

1.Motive: Adventure, Fear or Fed-Up2.Find Like-Minded Souls3.Get Cover4.Study the Outliers5.Connect the Dots6.Create Proof of Concept7.Be the Change You Want to See

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•Shirtless Dancer? - Michael Burry

•First Follower? - Mindshift

•Wait Until there is a Crowd? - Green Movement

•Sit and Watch?

Call To Action

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www.rexmiller.net

www.thecrerevolution.com

twitter: @mrmiller

Friday, October 7, 11