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How quickly things change and are we ready?
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HELPING CLIENTS EXPERIENCE TRANSFORMATION
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
tour guide
frameworkThursday, September 29, 11
Eras of Rule Change
AncientKingsPositionEldersAgriculture
Oral Age Print Age
Modern Era Elected Credentials Experts Factory
Prin%ng Press1455
CRISIS
Television1950
Broadcast Age
ContemporyVisionariesAppealInfluentialsService
CRISIS
Internet1992
Digital Age
Post ModernGrass RootsCommunityCreativesFederation
CRISISAuthority
CredentialsInfluenceCommerce
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
6 Mega-Shifts
1.Turbulence and Uncertainty
2.Smaller Footprint
3.Generation Tsunami
4.Digital Natives
5.Mobility
6.Death of the Industrial Mindset
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Thursday, September 29, 11
Different Seas Different Ships
The New NormalThursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Silents: 1925 - 1942 (86-69)Boomers: 1943 - 1960 (68-51)GenX’rs: 1961 - 1981 (50-30)Millennials: 1982 - 2000 (29-11)New Silents: 2001 -
Thursday, September 29, 11
SilentsBoomers
GenXMillennials
4 GenerationsA First!
Millennials Are Changing the Rules
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Thursday, September 29, 11
Boomer55%
GenX33%
Millennials12%
2011
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Thursday, September 29, 11
Boomers28%
GenX24%
Millennials48%
2018
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Digital Immigrants Digital Natives
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Print Linear, Sequential, Rational, Hierarchical, Autonomous
BroadcastFluid, Fragmented, Emotional, Flat, Isolated
Digital/InteractiveHolistic, Non-linear, Whole-Brain Systems Thinkers, Interconnected, Self-Organizing
Thursday, September 29, 11
What does it mean to have a congregation of
mobile knowledge workers?
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Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Are We Up to This?
•Economy•Business Ethics•Healthcare•Judicial System•Education•Military•National Debt•Amateur Sports•Health of the Church•Financial System•Breakdown of Trust•Breakdown of Confidence
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
The Razor’s Edge
• In any organization or community fundamental change can happen quickly, when the beliefs and energies of a critical mass of people create an epidemic movement toward an idea.
• And the key to unlocking an epidemic idea is concentration not diffusion.
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Influence Paradigm
It’s a rarely understood that in every organization or community there are people, acts, and activities that exercise a disproportionate influence on the whole.
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Internal Integrity Leads to External Integration
• An epidemic idea or belief is not a technique but a fundamental attitude the leader embodies.
• It’s the leader’s attitude that prevails over other competing beliefs, fluctuating anxiety, acute and chronic challenges.
• It’s the non-anxious presence of the leader that creates the holding environment where the Transformational work can be done.
• The “holding environment” is the crucible where Transformation takes place.
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Tipping Point
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Question for Discussion
What is the core belief or idea that will bind you together, create an epidemic movement and bring about Transformational Change?
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Thursday, September 29, 11
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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twitter: @mrmiller
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Thursday, September 29, 11
