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Telegenisys India Pvt. Ltd. Seamless , Reliable , Secure Customer Relationship Management

Offshore Outsourcing

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Page 1: Offshore Outsourcing

Telegenisys India Pvt. Ltd.

Seamless , Reliable , SecureCustomer Relationship Management

Page 2: Offshore Outsourcing

Telegenisys a leading provider of enterprise call center solutions, raises your customer service levels, thus increasing your revenue and profit. Our customer management experts provide you with comprehensive solutions to enhance your business performance by keeping the costs low.

Page 3: Offshore Outsourcing

“To be the customer relationship center of excellence by fostering innovation and

partnering with employees to offer efficient solutions that delight

customers.”

Statement of Direction

Page 4: Offshore Outsourcing

SERVICE PRODUCT PLATFORMS ------------->

BUSINESS PROCESS OUTSOURCING ----------->

COMPLETE RECEIVABLES MGMT -->

CUSTOMER SERVICES ------->

AARREEAAS S

OOFF OOPPSS

EMAIL/BO SUPPORT FORTUNE 100 COs

Page 5: Offshore Outsourcing

Epicenter’s World Class Processes

QualityQuality

““Epicenter’s systems and processes are based upon COPC and Six Sigma Epicenter’s systems and processes are based upon COPC and Six Sigma standards which ensures that our services adhere to the highest quality standards which ensures that our services adhere to the highest quality standards”. standards”.