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52 Tips on Content & Community From the Top New Media Experts

New Media Rat Pack - Content & Community Visual eBook from #NMX & @TopRank

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Check out 52 Tips on Content and Community From the "New Media Rat Pack" Speakers at NMX 2013 in Las Vegas. Includes content creation and community building advice with chapters on blogging, podcasting, video, social media, branding, content marketing, mobile, websites and new media law. Speaker tips come from some of the top names in new media: Guy Kawasaki, Ann Handley, Robert Scoble, Lee Odden, Jay Baer, Matt Ridings, Mitch Joel, Michael Brito, Amy Vernon, Dave Taylor and many more.

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Page 1: New Media Rat Pack - Content & Community Visual eBook from #NMX & @TopRank

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52  Tips  on  Content  &  Community  From  the  Top  New  Media  Experts  

Page 2: New Media Rat Pack - Content & Community Visual eBook from #NMX & @TopRank

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“I  think  my  greatest  ambi1on  in  life  is  to  pass  on  to  others  what  I  know.”  -­‐Frank  Sinatra  

The Rat Pack is Back The  New  Media  Rat  Pack  Takes  on  NMX  Las  Vegas  

In  the  1960’s,  the  Rat  Pack  ran  Vegas.    Fans  poured  into  the  city  of  lights  from  all  over  the  country,  to  hear  the  likes  of  Frank  Sinatra,  Dean  Mar+n,  Sammy  Davis,  Jr.,  Joey  Bishop,  and  Peter  Lawford  perform.      

Seeing  the  Rat  Pack  live  was  an  experience.    People  would  even  sleep  in  their  cars  or  hotel  lobby’s  just  for  the  opportunity  to  see  the  legendary  group  perform.  

Not  unlike  the  Rat  Pack  of  the  1960’s,  the  New  Media  Rat  Pack  presented  by  TopRank  and  NMX  is  an  experience.  On  January  5-­‐8,  2013,  aVendees  will  gather  from  all  over  the  country  to  gain  insight  from  some  of  the  top  performers  in  new  media.      

NMX  2013  promises  to  be  a  truly  memorable  experience  for  all  in  aVendance.    This  Visual  eBook  serves  as  a  preview  to  what  is  to  be  the  best  BlogWorld  show  you’ve  ever  seen.    It  is  filled  with  +ps,  tac+cs  and  advice  from  52  NMX  Live  speakers,  on  topics  ranging  from  branding  to  podcas+ng.      

Remember:  What  happens  in  Vegas  doesn’t  stay  in  Vegas;  it  ends  up  on  the  social  web!  

NMX  &  TopRank  Online  Marke+ng  

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Branding  Linda  Sherman  �  Dorie  Clark  �  Marcy  Massura    Michael  Brito    Blogging  David  Risley  �  Bill  Belew  �  David  Gass  �Gary  Arndt  �  Dre  Areda  �  Jeremiah  Giehl    Patrice  Yursik  �  BriV  Michaellian    Social  Media  Jay  Baer  �  ScoV  Abel  �  Jus+n  Levy    Lin  Humphrey  �  Aaron  Hockley  �    Mitch  Joel  Stephanie  Sammons  �  Chris+ne  Crandell    MaV  Ridings  �    Mark  Miller  �  Amy  Vernon  Robert  Scoble    New  Media  Law  John  Corcoran  �  Brian  Wassom  �  Art  Neill    

Mobile  Dan  Keldsen  �  Brian  Wong    Content  MarkeGng  Ann  Handley  �  Lee  Odden  �  Guy  Kawasaki      John  Meyer  �  Spud  Hilton  �  Chris  Ducker    Sam  Fiorella    Video  Kai  Soremekun  �  Angelique  Toschi  �  Dave  Taylor      Al  Thompson  �  Annunziata  Gianzero    PodcasGng  Jamie  Tardy  �  Farnoosh  Brock  �  Jenn  Swanson      Jason  Cabassi  �  Jason  Van  Orden  �  Pat  Flynn    Rob  Walch  �  Lou  Mongello    Websites  Andy  Hayes  �  Mitch  Canter  �  Peter  VanRysdam  

NMX Speakers & Topics

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Brand  PercepGon  Is  Invaluable  The  Rat  Pack  had  a  percieved  value  based  on  the  quality  of  their  shows  as  well  as  the  promo+ons  that  went  along  with  them.    In  an  age  of  hyperconnected  consumers,  branding  is  even  more  important.    Your  company  has  the  opportunity  to  become  more  recognizable,  popular,  and  loved  among  fans  and  customers.  

Brands  have  a  value  all  of  their  own.    While  products  and  services  may  come  and  go,  a  brand  will  typically  outlive  these  changes.    Branding  your  company  online  is  an  essen+al  element  for  building  a  business  in  today’s  world.  Socially  connected  companies  can  not  only  par+cipate  in  the  conversa+on  around  their  brand,  but  help  drive  it.  

Researchers  at  IDG  Group  recently  found  that  just  about  every  consumer  now  uses  social  media  and  that  brand  percep+on  is  a  massive  sales  driver.    

•  95%  of  consumers  now  use  at  least  one  social  network  •  44%  more  likely  to  purchase  based  on  posi+ve  brand  exposure  •  44%  of  consumers  more  likely  to  recommend  the  brand  to  a  friend  

The  +ps  you’ll  find  in  this  sec+on  can  help  you  achieve  the  same  posi+ve  outcomes  for  your  business.  Use  this  guide  to  help  define  your  brand  voice  and  story;  discover  new  strategies  for  building  your  brand  across  search,  social  and  even  offline.  

“The  effect  of  customer  par+cipa+on  with  social  media  on  brands  is  undeniable.”  

Branding

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Linda  Sherman  Courage  Group  @lindasherman  LindaSherman.net    

The  Digital  Divide  –  Why  Brands  Don’t  Get  It  

You  don’t  need  to  be  in  the  marke+ng  department  to  make  Social  Business  relevant  to  your  career.  An  engineer  can  contribute  and  support  ideas  cross-­‐department  within  the  company  and  build  a  following  as  an  expert  in  his  field  externally.  

Dorie  Clark  Forbes  &  Harvard  Business  Review  @dorieclark  DorieClark.com    

Build  A  Personal  Brand  That  Benefits  Your  Company  

If  you  want  to  build  a  loyal  community  around  your  blog,  get  clear  about  why  companies  may  be  nervous  you’ll  build  up  your  brand  on  their  dime,  then  leave.  Allay  their  fears  by  showing  how  your  brand  benefits  their  ROI.    

Best  example:  your  content  brings  in  new  inquiries  or  customers.  

Branding

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Marcy  Massura  Weber  Shandwick  @marcymassura  MarcyMassura.com    

These  Brands  Get  It  –  These  Brands  Don’t  

The  best  brands,  the  ones  who  are  really  ‘owning’  the  social  space  right  now,  are  BRAVE.  They  take  risks  and  experiment;  in  general,  they  are  bold  in  their  approach.    

Cuong  through  the  noise  is  not  for  the  +mid.  If  you  want  to  be  a  winning  social  brand,  you  have  to  take  a  deep  breath  and  jump  in.  The  bigger  the  splash,  the  braver  you  are.  

Michael  Brito  Edelman  @britopian  britopian.com    

The  New  Influencers:  Brand  Advocacy  Inside  &  Out  

Brands  must  do  more  than  just  "empower"  their  brand  advocates.  They  must  "enable"  them  by  crea+ng  specific  programs  that  encompass  content,  measurement,  longevity  of  the  program,  and  more  importantly,  understand  how  their  content  can  feed  into  the  overall  marke+ng  strategy.    

Branding

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Blogging Frequency  In  Blogging  Is  Key  To  Success  Visitors  find  comfort  when  they  visit  the  same  Las  Vegas  hotel,  restaurant,  or  casino  mul+ple  +mes  and  have  a  pleasant  and  consistent  experience.  Similarly,  to  create  a  posi+ve  experience  with  our  blog  we  must  take  an  op+mized  approach  by  determining  who  our  readers  are  and  what  they’re  looking  for  when  they  visit.  

A  recent  industry  survey  from  Hubspot  shows  that  92%  of  companies  who  blog  several  +mes  per  day  have  acquired  a  customer  from  their  blog.  

However,  further  findings  published  on  jequllas.com  uncovered  that:  

•  Over  65%  of  business  blogs  haven’t  been  updated  in  a  year  or  more  •  81%  of  businesses  agree  having  a  blog  is  useful  or  cri+cal  to  their  business  •  But  less  than  35%  blog  more  frequently  than  once  per  month.  

While  it’s  understood  that  blogging  can  benefit  a  business  as  well  as  drive  leads,  it  can  be  difficult  to  +e  these  results  back  to  business  objec+ves.    This  disconnect  may  make  it  difficult  to  jus+fy  the  +me  and  investment  required  to  build  and  scale  a  successful  business  blog.  

In  this  sec+on,  you  will  learn  how  to  iden+fy  the  people  with  whom  it  is  most  advantageous  for  your  company  to  connect.  You  will  discover  research  and  planning  tac+cs  to  assist  you  in  recognizing  your  compe++ve  advantage.  Finally,  you  will  learn  about  op+mizing  a  blogging  strategy  that’s  built  to  scale  with  both  your  business  objec+ves  and  audience  needs  in  mind.  

“Marketers  must  take  an  op+mized  

approach  to  blogging.”  

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Blogging David  Risley  Blog  Marke+ng  Academy  @davidrisley  BlogMarke+ngAcademy.com    

Bill  Belew  BillBelew.com  @thetrafficprof  BillBelew.com    

4  Concrete  Steps  to  Get  1,000,000  Relevant  Unique  Visitors  to  Your  Blog  

Know  the  benchmarks  -­‐  how  many  posts,  which  SEO  parameters  are  key,  how  osen  you  should  post  and  how  long  it  will  take  to  reach  your  traffic  goals  -­‐  and  you  will  be  able  to  pace  yourself  accordingly.    

Add  to  that  the  right  personality  and  you,  too,  can  see  1,000,000  real  and  relevant  visitors  to  your  blog.  

Blog  MoneGzaGon  Overview:  What  Are  Your  OpGons  To  Make  Money  With  A  Blog?  

If  you  want  to  make  money  with  your  blog,  never  forget  your  job  is  to  create  a  desirable  outcome  in  the  lives  of  your  readers.  That  outcome  needs  to  be  something  they'll  pay  for  and  find  valuable.    

Remember,  businesses  sell  things;  as  a  blogger,  you're  not  exempt  from  these  basic  rules.  

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Blogging David  Gass  @davidgass  BuyingandSellingWebsites.com    

How  Much  Can  I  Sell  My  Blog  For?  

Blogs  can  become  more  than  just  a  revenue  stream  or  a  vehicle  for  writers  to  share  their  insight.    As  you  build  a  blog,  think  with  the  end  in  mind.  Do  you  have  an  exit  plan  for  the  blog?    Do  you  plan  on  contribu+ng  to  the  website  forever?    Or  would  you  like  to  build  an  audience  that  could  be  of  great  value  to  another  business  in  the  future?    The  poten+al  to  sell  a  blog  is  more  than  a  dream,  it  is  reality.      

My  +p  for  all  bloggers:  Treat  the  blog  as  a  business,  not  just  a  website.    With  that  in  mind,  you  will  build  an  asset  that  has  value  and  could  poten+ally  be  sold  one  day.  

Did  You  Know?  The  average  budget  spent  on  company  blogs  and  social  media  increased  from  9%  in  2009,  to  21%  in  2012.  HubSpot  Blogging  Study  2012  

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Blogging

Dre  Armeda  Sucuri  Security  @dremeda  Sucuri.net    

How  Anyone  Can  Hack  Your  Wordpress  Site  In  Less  Than  5  Minutes  and  What  You  Can  Do  To  Prevent  It  

When  it  comes  to  blog  security,  the  two  biggest  factors  leading  to  being  hacked  or  infected  are  outdated  sosware  and  poor  passwords.  If  you  want  to  keep  your  site  up  and  clean,  and  your  readers  safe,  be  sure  to  use  strong  passwords  and  keep  your  website  sosware  up-­‐to-­‐date!  

Gary  Arndt  Everything  Everywhere  @everywheretrip  Everything-­‐Everywhere.com    

The  Digital  Divide  –  Why  Brands  Don’t  Get  It  

What  separates  you  from  the  big  media  companies  is  your  personality.  Don't  try  to  compete  with  them  at  their  own  game.  Express  yourself,  make  your  opinions  known  and  be  personable.    

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Blogging Patrice  Yursik  Afrobella  @afrobella  Afrobella.com    

How  To  Actually  Grow  A  BIG  Brand  &  Community  With  Just  A  Simple  Blog  

Follow  your  passion  and  create  an  online  plavorm  that’s  genuinely  reflec+ve  of  yourself,  your  interests  and  your  beliefs.  That  will  ensure  you  never  lose  that  passion  for  your  subject  maVer,  and  that  your  readers  will  respond  to  you  in  a  similar  fashion.  Staying  true  to  yourself  always  pays  off  in  the  long  run.  

Jeramiah  Giehl  para-­‐Dox  parABLEs  @justparaDOX  ParadoxParables.org    

Three  Very  Unique  Ways  To  Build  A  Massive  Community  

Focus  on  being  the  best  you  that  you  can  be.  Be  transparent  and  make  your  work  a  journey;  a  process  people  can  go  on  with  you.  

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Blogging Bri`  Michaellian  Work  Smart  Lifestyle  @mamabriV  WorkSmartLifestyle.com    

How  To  Build  Your  Blog  Community:  Three  Top  Bloggers  Share  Their  Secrets  

If  you  want  to  build  a  loyal  community  around  your  blog,  get  clear  about  who  you  are,  what  makes  your  voice  unique  and  what  your  core  message  and  values  are.    Once  you  understand  this,  you  can  develop  an  editorial  calendar  that  naturally  aVracts  the  type  of  person  who  is  looking  for  your  message.  

Did  You  Know?  Plavorms  used  by  the  top  100  blogs:  

49%  -­‐  Wordpress  

14%  -­‐  Custom  

7%  -­‐  Movable  Type  

6%  -­‐  Drupal  

4%  -­‐  BlogSmith  TechCrunch.com  

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“Social  media  is  helping  brands  build  trust,  loyalty,  and  brand  recogni+on.”  

Social Media PosiGve  Social  Exposure  =  Consumer  SaGsfacGon  The  Rat  Pack  was  originally  thought  to  be  nothing  more  than  a  lounge  pop  culture  fad  of  the  1960’s.  Comparably,  sites  like  Facebook  and  TwiVer  were  ini+ally  perceived  as  liVle  more  than  fads  or  +mewasters  for  teens.  Today,  many  companies  s+ll  struggle  to  aVribute  sales  to  social  ac+vi+es,  yet  the  influence  of  social  ac+vity  on  consumers  is  undeniable.  

A  survey  of  tech  buyers  by  IDG  found  that  a  whopping  95%  of  companies  use  at  least  one  social  media  site  and  that  exposure  to  a  product  on  that  site  had  a  posi+ve  effect  on  their  likelihood  to  purchase  by  44%.  Social  exposure  also  posi+vely  affects  a  consumer’s  overall  sa+sfac+on  with  a  company,  willingness  to  recommend  the  company  to  others,  and  brand  loyalty.  

Social  media  is  helping  brands  build  trust,  loyalty  and  brand  recogni+on,  among  other  measurable  benefits.  A  recent  study  from  Nielson  finds:  

•  92%  of  global  consumers  say  they  trust  earned  media  above  all  other  forms  of  adver+sing.    

•  58%  of  trust  messages  on  company  websites.  •  50%  find  content  in  emails  they  consented  to  receive  to  be  credible.  

In  this  sec+on,  you  will  find  +ps  and  best  prac+ces  to  help  you  successfully  navigate  the  social  media  marke+ng  landscape  and  more  effec+vely  convey  your  brand’s  story  to  your  prospects  and  customers.    

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Social Media Sco`  Abel  The  Content  Wrangler  @scoVabel  TheContentWrangler.com    

Finding  Time  To  Make  Social  Work  For  You  

Can't  find  +me  to  innovate?  Nonsense.  Your  daily  rou+ne  is  riddled  with  inefficiencies.  Where  to  start?  Priori+ze  your  day.  Allocate  specific  +me  for  each  task.  Automate  everything  possible.  Start  with  your  email  inbox;  harness  the  power  of  rules  to  route  messages  to  folders.  Unsubscribe  from  non-­‐essen+al  bulk  mail  lists.  

Jay  Baer  Convince  &  Convert  @jaybaer  ConvinceandConvert.com    

YouGlity:  Why  Smart  Companies  Focus  on  Helping,  Not  Selling  

Change  your  marke+ng  objec+ve  from  selling  to  helping.  If  you  sell  something,  you  make  a  customer  today.  If  you  help  someone,  you  may  create  a  customer  for  life.  Try  to  make  your  marke+ng  so  useful  people  would  theore+cally  pay  for  it.  If  you  make  your  marke+ng  astoundingly  useful,  your  customers  will  do  your  promo+onal  work  for  you.  

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Social Media JusGn  Levy  Citrix  @jus+nlevy  jus+nrlevy.com    

It’s  A  Mobile  And  Social  World  –  How  To  Succeed  In  It  

Just  because  a  company  has  an  ac+ve  social  media  presence,  it  does  not  make  them  a  "social  business".    To  evolve  from  having  a  branded  TwiVer  account  and  Facebook  page  into  becoming  a  social  business,  companies  must  engage  all  members  of  their  ecosystem  (employees,  customers  and  partners)  while  developing  integrated  strategies  that  +e  to  business  objec+ves.    

Companies  moving  into  this  next  phase  will  need  to  ini+ally  focus  on  designing  flexible  frameworks,  social  governance  and  opera+onal  processes  that  are  the  founda+onal  building  blocks  social  strategies  can  be  built  on.  

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Social Media

Aaron  Hockley  Hockley  Photography  @ahockley  SplatPhoto.com    

You’re  A  Be`er  Photographer  Than  You  Realize:  Photography  Tips  For  New  Media  

As  you  make  photos  for  use  in  social  media,  consider  the  size/orienta+on.    Avatars  and  profile  photos  are  osen  square,  so  keep  that  in  mind  when  making  the  image.    If  you're  crea+ng  a  photo  for  your  blog,  consider  whether  square,  landscape  (horizontal)  or  portrait  (ver+cal)  orienta+on  will  look  best  with  your  site's  theme.  

Lin  Humphrey  PhD  Student  @linhumphrey  About.me/linhumphrey    

The  Connected  Consumer  

Companies  that  understand  the  connected  consumer  will  appeal  to  their  sense  of  self  and  aim  for  authen+c  word  of  mouth  from  these  influen+al  customers.  Connected  consumers  signal  their  innova+on  as  part  of  their  iden+ty  to  their  network  through  their  consump+on  and  buying  choices-­‐-­‐smart  marketers  will  make  the  mechanism  to  share  as  simple  and  compelling  as  possible.  

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Social Media Mitch  Joel  Twist  Image  @mitchjoel  TwistImage.com/blog    

How  To  Find,  Grow,  Connect  And  Influence  Your  Network  

Now  that  everyone  is  on  social  networks,  sharing  and  conversing,  how  do  you  adapt  your  business  to  capitalize  on  just  how  much  our  world  has  changed  and  get  the  edge  on  where  all  of  this  is  taking  us?  I  think  we've  moved  past  disrup+on  into  uncharted  territory.  This  is  a  +me  of  great  upheaval  in  business.  The  challenge  is  that  most  businesses  don't  know  how  to  adapt;  most  of  the  people  who  are  working  for  these  companies  don't  know  how  to  change.    

Technology  hasn't  just  transformed  how  we  buy  or  sell  our  wares  to  consumers,  or  how  we  connect  socially.  Technology  has  sent  business  through  a  rapid  state  of  gene+c  muta+on  and  we're  s+ll  in  the  middle  of  this  evolu+on.  I  call  this  moment  in  +me  purgatory.  We're  not  in  hell...  but  this  certainly  isn't  heaven  either.  CTRL+ALT+DEL  will  both  clear  the  brush  and  act  as  a  roadmap  through  this  purgatory.    

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ChrisGne  Crandell  New  Business  Strategies  @chriscrandell  Chris+neCrandell.com    

It’s  A  Mobile  And  Social  World  –  How  To  Succeed  In  It  

B2B  and  B2C  buyers  are  in  charge.    Before  you  start  to  engage  with  prospects,  do  deep  research  to  understand  their  buyers’  journey.  Use  primary  interviews,  focus  groups,  and  round  tables  to  define  their  life+me  experience.  Then  align  your  company’s  processes  directly  to  this  journey.    You  should  see  a  40-­‐70%  increase  in  revenue.  

Stephanie  Sammons  Wired  Advisor,  LLC  @stephsammons  StephanieSammons.com    

7  Powerful  LinkedIn  MarkeGng  Strategies  for  Building  Your  Business  

Don't  overlook  LinkedIn  as  a  rich  social  media  channel  for  cul+va+ng  rela+onships,  driving  traffic  to  your  blog,  and  developing  new  leads  for  your  business.  No  maVer  what  kind  of  business  you  are  in,  geong  involved  in  a  professional  network  of  over  187  Million  ac+ve  and  engaged  members  can  help  you  get  to  the  next  level.  

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Social Media Ma`  Ridings  SideraWorks  @techguerilla  SideraWorks.com/blog    

The  New  Influencers:  Brand  Advocacy  Inside  &  Out  

One  of  the  most  valuable,  but  woefully  ignored,  assets  for  advocacy  is  siong  right  under  your  nose:  your  employees.    They  can  be  the  key  to  building  an  incredibly  effec+ve  and  profitable  advocacy  network,  one  that  is  proven  to  move  the  sales  needle  and  drive  brand  affinity.    

Building  advocates  from  the  inside  out  is  not  as  much  a  marke+ng  exercise  as  it  is  an  exercise  in  organiza+onal  improvement.    Sure,  there  are  risks  to  be  managed,  guidance  to  be  issued,  and  structured  incen+ves  to  put  into  place.    However,  with  the  right  approach,  these  can  be  easily  mi+gated  and  the  impact  is  far  greater  and  longer  las+ng  than  with  simple  external  advocacy  programs  alone.    If  your  employees  aren't  passionate  about  your  organiza+on,  how  can  you  expect  your  customers  to  be?    

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Social Media Amy  Vernon  Internet  Media  Labs  @amyvernon  Amyvernon.net    

How  To  Build  Your  Blog  Community:  Three  Top  Bloggers  Share  Their  Secrets  

My  biggest  +p?  Don't  be  stupid.  In  other  words,  assume  that  everything  you  say  digitally  can  and  will  be  public  at  some  point.    

It  doesn't  maVer  if  it's  in  a  private  email,  a  TwiVer  DM,  a  private  Facebook  group.  If  it's  going  to  embarrass  you,  don't  digitally  write  it  down.  

Mark  Miller  Nothing  But  Sharepoint  @eusp  NothingButSharepoint.com    

It’s  A  Mobile  And  Social  World  –  How  To  Succeed  In  It  

Social  media  is  not  a  plavorm,  it  is  a  concept.  You  can  use  that  concept  to  extend  your  community  and  build  rela+onships.  

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Social Media Robert  Scoble  Rackspace  @scobleizer  Scobleizer.com    

What’s  Next  With  Social,  Mobile  And  The  Cloud?  

We  are  heading  into  an  age  of  context  where  systems  can  predict  your  next  move.  The  New  England  Patriots  are  already  using  these  technologies  to  try  to  predict  when  you'll  buy  your  next  beer  while  siong  in  the  stadium.  These  predic+ve  systems  are  built  on  five  exponen+ally  growing  technologies:  wearable  computers,  sensors,  big  databases,  social  behavior,  and  loca+on  data.      As  you  Tweet,  move  around,  check  in,  take  photos  or  do  other  things  this  contextual  web  learns  more  about  you,  your  behavior,  and  tries  to  figure  out  what  you  might  do  next  and  how  it  might  help  you  do  that.  A  great  example  that  shipped  in  2012  is  Google  Now  but  more  are  coming.  We'll  discuss  the  impacts  that  these  predic+ve  technologies  will  have  on  all  of  us.  

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“Are  you  staying  on  the  right  side  of  the  

law?”  

New Media Law Even  a  Small  Legal  Blunder  Can  End  Up  In  the  Headlines  The  original  Ocean’s  11  finds  the  Rat  Pack  smack  dab  in  the  middle  of  a  Vegas  heist.  While  that  example  may  be  extreme,  it  is  important  that  in  your  online  marke+ng  ac+vi+es  -­‐  when  your  business  involves  pos+ng  content,  offering  commentary  on  current  events,  commissioning  studies  -­‐  that  you  stay  on  the  right  side  of  the  law.  

Media  law  may  not  seem  a  pressing  concern  in  everyday  business  in  the  typical  organiza+on.  Yet  every  so  osen,  a  legal  blunder  in  the  online  space  makes  headlines.  Staying  on  top  of  new  media  laws  can  help  you:  

•  Protect  your  company  from  li+ga+on.  

•  Prevent  missteps  outside  the  law  in  regards  to  labor  and  employment,  intellectual  property  rights,  securi+es  and  consumer  privacy.  

New  media  law  is  indeed  navigable  and  that  the  risks  inherent  to  doing  business  in  the  current  online  environment  are  manageable.  All  ac+vi+es  in  business  pose  risks,  yet  the  payoffs  are  poten+ally  huge.    

In  this  sec+on,  legal  experts  will  share  their  advice  on  new  media  law  and  the  intersec+on  with  social  media,  copyright,  contracts,  collabora+ons  and  more  as  aVendees  aVempt  to  navigate  seemingly  murky  legal  waters  in  the  age  of  new  media.  

 Image  via  ShuVerstock    

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New Media Law John  Corcoran  The  Smart  Business  Revolu+on  blog  @johncorcoran  SmartBusinessRevolu+on.com    

Brian  Wassom  Honigman  Miller  Schwartz  and  Cohn,  LLP  @bdwassom  wassom.com    

Social  Media  and  the  Law:  Emerging  Legal  Issues  and  ObligaGons  

Personal  iden++es  have  value.  Don’t  use  a  person’s  name  or  photo  to  promote  your  business  if  you’re  not  sure  you  have  the  rights  to  use  it.  

Social  Media  and  the  Law:  Emerging  Legal  Issues  and  ObligaGons  

As  the  social  media  landscape  con+nues  to  evolve,  legal  issues  will  develop  and  companies  ac+vely  engaged  in  leveraging  social  media  will  need  to  stay  on  their  toes.  Always  remember  to  disclose  affiliate  rela+onships,  avoid  using  other  companies'  trademarks  or  copyrights,  and  respect  employees'  separate  personal  social  media  accounts.    

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New Media Law Art  Neill  New  Media  Rights  @newmediarights  newmediarights.org    

Legal  Ease  –  What  You  Should  Know  to  Stay  on  the  Right  Side  of  the  Law  

Having  a  working  knowledge  of  copyright  when  sharing  video  on  the  Internet  is  important.      

The  chance  you'll  actually  be  sued  for  an  isolated  infringing  video  on  the  internet  is  low,  but  geong  your  video  taken  down  can  have  all  kinds  of  other  consequences.  You  could  get  an  account  strike.    Account  strikes  may  prevent  you  from  becoming  a  YouTube  partner,  for  instance.  Two  or  three  strikes  can  get  an  account  completely  banned,  erasing  the  +me  and  money  you've  spent,  and  the  goodwill  created  by  your  channel.    

Knowing  your  rights  can  keep  you  crea+ng  rather  wrapped  up  in  legal  disputes.  

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“How  can  your  business  get  ahead  of  consumers  who  are  already  constantly  on  

the  go?”  

Mobile Mobile:  AnyGme  Anywhere  Access  For  Consumers  Sammy  Davis,  Jr.,  would  have  marveled  at  the  technology  available  today.    Marketers  of  his  era  certainly  didn’t  need  to  worry  about  digital  downloads,  smartphones  or  tablet  shopping.    Fast  forward  to  the  realm  of  our  New  Media  Rat  Pack:  according  to  a  study  by  mobile  manufacturer  Ericsson  by  the  year  2020  there  will  be  over  50  billion  connected  devices.    Mobile  phones  have  become  smarter  and  consumers  hungrier  for  informa+on  to  help  them  make  beVer  buying  decisions.  Recent  findings  from  Smart  Media  Tips  include:  •  The  average  response  +me  to  an  email  is  90  minutes.    The  average  

response  +me  to  a  text  message  is  90  seconds.  •  61%  of  people  said  that  if  they  tried  to  access  a  website  that  wasn’t  

op+mized  for  mobile  they  would  visit  the  website  of  a  compe+tor.  •  1  out  of  every  8  smartphone  users  will  search  for  beVer  pricing  on  a  

product  or  service  while  at  the  store.    Mobile  use  is  growing.  People  access  the  web  from  retail  stores,  from  work,  while  in  transit,  and  almost  anywhere  imaginable.  How  can  your  business  get  ahead  of  consumers  who  are  already  constantly  on  the  go?    In  this  chapter,  you  will  learn  how  to  op+mize  content  for  mobile  consump+on.  Learn  how  to  cater  to  the  connected  consumer  in  2013  and  beyond  with  these  +ps  and  guidelines.    Image  via  ShuVerstock    

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Mobile Brian  Wong  Kiip  @brian_wong  kiip.com    

The  Art  of  Mobile  Business  

The  in+macy  of  the  mobile  device  can  help  you  build  closer  rela+onships  with  consumers  by  crea+ng  a  connec+on  that  is  less  interrup+ve  and  more  personal  than  ever  before.  

Dan  Keldsen  Informa+on  Architect  @dankeldsen  Informa+onArchitected.com    

The  Art  of  Mobile  Business  

If  you're  looking  to  engage  employees,  customers,  partners,  suppliers,  or  anyone  else,  keep  in  mind  that  it's  a  two-­‐way  street.  If  you  want  to  GET  engagement,  you  need  to  GIVE  engagement,  and  keep  your  engagement  loops  constantly  running.  Without  a  plan  to  feed  engagement,  be  prepared  for  your  engagement  efforts  to  starve  and  wither  away.  Here's  a  hint:  mobile  may  be  the  key.  

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“92%  of  U.S.  adults  read  content  online,  spending  more  than  seven  hours  per  week  looking  for  content.”  

Content Marketing Win  Big  With  Killer  Content  MarkeGng  Just  like  a  gourmet  meal  in  Las  Vegas,  your  content  marke+ng  plan  is  made  up  of  many  ingredients.  Marketers  are  using  content  in  all  the  ways  you  might  expect:      

•  Blogs  •  Social  Channels  •  Press  Releases  •  Email  Marke+ng  

However,  content  marke+ng  also  extends  to  mobile  apps,  events,  gamifica+on  and  elsewhere.  

Ninety-­‐two  percent  of  U.S.  adults  read  content  online,  spending  more  than  seven  hours  per  week  looking  for  content  (this  is  higher  among  the  younger  age  groups).  Further,  Americans  read  three  to  four  ar+cles  per  session  and  watch  two  to  three  videos  per  session,  on  average,  though  they  note  this  number  is  higher  among  males  for  both  ar+cles  and  videos.  

In  this  chapter,  you  will  learn  how  to  hone  in  on  the  content  you  should  be  crea+ng.  You  will  discover  content  planning  strategies  to  help  you  directly  +e  content  marke+ng  efforts  with  business  objec+ves  and  consistently  create  interes+ng,  meaningful  content  for  your  audience.  

Image  via  ShuVerstock    

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Content Marketing Lee  Odden  TopRank  Online  Marke+ng  @leeodden  TopRankMarke+ng.com    

Myth-­‐BusGng  Social,  SEO  &  Content  

90%  of  B2B  marketers  include  content  marke+ng  in  their  mix  and  while  content  investment  is  on  the  rise,  numerous  "myths"  distract  marketers  from  achieving  success.  For  example,  the  idea  that  content  marke+ng  is  simply  adding  more  content  can  result  in  a  tremendous  waste  of  resources.  Quality,  not  quan+ty  rules  the  day  to  beVer  aVract,  engage  and  convert  new  customers.  That  said,  a  quan+ty  of  quality  works  just  fine.  

 

Ann  Handley  Marke+ngProfs  @marke+ngprofs  Marke+ngProfs.com    

The  Scoop  On  Content  MarkeGng:  From  IdeaGon  to  Influence  

Give  your  content  wings  and  roots.  Focus  not  on  just  crea+ng  content.  Instead,  focus  on  crea+ng  content  that's  worth  sharing.    

The  best  content  marketers  involve  their  customers  at  a  fundamental  level,  by  puong  their  customers  at  the  heart  of  their  larger  story,  and  allowing  them  to  share  it,  all  across  the  social  web.  

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Content Marketing

Guy  Kawasaki  Alltop.com  @guykawasaki  apethebook.com    

BusinessNext  Keynote  

Wri+ng  is  an  art  form,  and  a  book  is  an  end  in  itself‹don¹t  write  a  book  solely  because  it  is  a  means  to  an  end.  The  good  reasons  to  write  a  book  are  the  desire  to  enrich  people¹s  lives,  to  further  a  cause,  to  achieve  an  intellectual  milestone,  and  to  get  something  off  your  chest.  The  bad  reasons  are  to  make  a  lot  of  money  or  to  increase  your  consul+ng  or  speaking  business.  

Did  You  Know?  Top  B2B  Content  Marke+ng  Tac+cs:  

87%  -­‐  Social  Media  

83%  -­‐  Ar+cles  

78%  -­‐  eNewsleVers  

77%  -­‐  Blogs  

71%  -­‐  Case  Studies  ContentMarke+ngIns+tute.com  

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Content Marketing Spud  Hilton  S.F.  Chronicle  @spudhilton  SFgate.com/badla+tude    

Road  Map  to  Storytelling:  WriGng  That  Turns  Visitors  Into  Loyal  Readers  

Wri+ng  without  a  point  is  just  typing.  Finding  the  angle  or  premise  of  a  story  can  be  as  easy  as  asking:  1)  Why  do  I  want  to  tell  this  story?  2)  Who  are  the  readers?  3)  What  message  or  point  do  I  want  readers  to  take  away  from  this  story?  

John  Meyer  Lemon.ly  @johntmeyer  Lemon.ly    

An  Infographic  is  Worth  a  Thousand  Words  (and  Clicks)  

83%  of  all  learning  is  visual.  We  live  in  a  data  driven  world  that  is  proliferated  with  marke+ng  messages  and  new  content.    

Learn  to  tell  a  story  through  visuals  to  cut  through  the  cluVer,  but  never  lose  site  of  your  narra+ve.  

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Content Marketing

Chris  Ducker  ChrisDucker.com  @chriscducker  ChrisDucker.com    

45  Things  New  Media  Content  Creators  Can  Outsource  to  Virtual  Assistants  to  Help  Grow  Their  Business  

As  content  creators,  working  smart  instead  of  hard  is  something  we  should  be  engrossed  with.  Working  with  virtual  staff  allows  us  to  concentrate  on  CREATING  the  content,  so  our  virtual  assistants  can  then  focus  on  the  marke+ng  side  of  things.    

This  equates  to  more  +me  spent  crea+ng  content  that  truly  focuses  on  solving  problems  and  shaping  lives,  rather  than  just  producing  marke+ng  'fluff'.  

Did  You  Know?  Top  goals  for  content  marke+ng:  

51%  -­‐  Lead  Genera+on  

38%  -­‐  Brand  Awareness  

34%  -­‐  Though  Leadership  

77%  -­‐  Sales  

71%  -­‐  Customer  Aquisi+on  BtoB  Research  Insights  2012  

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Content Marketing Sam  Fiorella  Sensei  Marke+ng  @samfiorella  SenseiWisdom.com    

A  Look  Into  The  Future  Of  Influence  MarkeGng  

Influence  Marke+ng  Tip:  Change  your  data  points  and  focus.  Word  of  Mouth  (WOM)  was  once  an  effec+ve  amplifier  of  brand  messages  and  influence  over  a  target  audience.  However,  it  has  been  disrupted  by  the  overload  of  data  and  opinion  in  social  media  channels,  that  are  readily  shared  and  eagerly  consumed  across  a  dizzying  array  of  devices.  Social  influence  scoring  plavorms  have  aVempted  to  sort  out  who  is  truly  influen+al,  yet  the  lack  of  context  and  limited  data  sources  u+lized  have  resulted  in  crea+ve  campaigns  dictated  by  plavorm  and  the  influencer,  not  the  decision  maker.  

To  be  effec+ve,  marketers  must  move  past  these  plavorms  and  reorient  their  focus  on  the  consumer,  their  decision-­‐making  process  and  where  they  are  in  the  purchase  lifecycle.  These  new  data  points  will  create  a  new  influence  marke+ng  universe,  where  campaigns  revolve  around  the  customer,  not  the  influence  plavorm.  Influence  marke+ng  can  be  held  accountable  to  transac+ons,  not  just  amplifica+on.  

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TopRankMarke+ng.com  

“Americans  viewed  nearly  11  billion  video  ads  in  October  2012.”  

Video OpGmize  Your  Video  Strategy  For  Fan  Preferences  In  the  1998  movie  “The  Rat  Pack”,  Ray  LioVa  and  Don  Cheadle  took  on  the  roles  of  a  life+me  playing  the  real  life  Rat  Pack  on  the  big  screen.  For  the  new  media  rat  pack  the  screen  might  be  smaller  but  the  roles  they’re  playing  are  just  as  important  when  it  comes  to  using  video  to  create  content  and  build  community.  

The  past  year  has  seen  a  38%  increase  in  the  number  of  people  accessing  video  online  and  a  34%  increase  in  accessing  video  on  smartphones.  The  2013  B2B  Content  Marke+ng  report  from  Content  Marke+ng  Ins+tute  and  Marke+ngProfs  found  that:  

•  70%  of  B2B  content  marketers  use  videos.  

•  Use  of  video  has  risen  from  52%  in  2011  to  70%  in  2012.  

•  58%  rate  videos  as  the  most  effec+ve  content  marke+ng  tac+c.  

Video  adver+sing  has  also  proven  effec+ve;  Americans  viewed  nearly  11  billion  video  ads  in  October,  with  each  of  the  top  5  video  ad  proper+es  delivering  more  than  1  billion  video  ads  (comScore).    

If  you  are  ready  to  tap  into  an  informa+on-­‐hungry  online  audience  hundreds  of  millions  of  people  strong,  the  +ps  in  this  sec+on  are  for  you.  Learn  how  to  create  engaging  video  content,  op+mize  with  keyword  rich  descrip+ons,  and  gain  insight  from  those  spending  +me  in  front  of  the  camera.  

 Image  via  ShuVerstock    

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Video Angelique  Toschi  Interna+onal  Academy  of  Web  Television  @lhriangel  AngeliqueToschi.com    

Social  Media  &  Web  Series:  Shouldn’t  They  Get  Married  Already?  

Engagement  is  key.  Rather  then  puong  your  content  out  and  forgeong  about  it,  make  efforts  to  communicate  with  your  audience,  respond  to  messages,  and  make  them  feel  like  they  are  a  part  of  the  decision  making  process.  This  grows  your  community  and  shows  your  fans  that  you  respect  and  appreciate  them,  which  in  the  need  will  make  your  community  stronger.  

Kai  Soremekun  WhoisCHICK.com  @whoischick  WhoIsChick.com    

DirecGng  Your  Way  Out  of  a  Paper  Bag  

Learn  to  communicate  with  your  crew  through  the  medium  they  know  best.    Communica+ng  your  vision  through  the  senses  (pictures,  sounds)  far  outweighs  words,  which  can  osen  be  misinterpreted.  

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Video

Dave  Taylor  @davetaylor  AskDaveTaylor.com    

Quick  And  Dirty  Video  ProducGon  Workshop  For  Your  First  YouTube  Video  

I  don't  need  to  tell  you  how  popular  YouTube  is  and  how  if  you  take  my  workshop  you'll  be  able  to  learn  about  fast,  easy  ways  to  produce  video.  What  you  might  not  realize  is  that  uploading  your  video  using  a  helper  app  means  that  you're  unlikely  to  add  keywords  and  a  descrip+on,  and  that's  like  shoo+ng  your  video  upload  in  the  foot.  Not  good!  Instead,  always  jump  onto  YouTube  itself  and  spend  the  extra  minute  or  two  crea+ng  an  accurate,  keyword-­‐rich  descrip+on  and  making  sure  that  the  keywords  themselves  broadly  describe  your  new  movie.  

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Video Annunziata  Gianzero  Ivy  Media  Group,  Inc.  @nunzitweets  Annunziata.com    

AcGng  Up!  How  To  Do  Your  Best  Work  For  Any  Screen  

Even  though  it  feels  like  everybody  and  his  brother  are  making  a  web  series,  there  really  is  a  core  community  you  should  join  in  order  to  network  and  enhance  your  visibility.    They  are  a  suppor+ve,  crea+ve  group,  essen+al  to  sustaining  a  career  in  the  web  series  world.  

Al  Thompson  ValDean  Entertainment  @althompsoninc  lenoxaveseries.com    

AcGng  Up!  How  To  Do  Your  Best  Work  For  Any  Screen  

A  lot  of  people  get  into  ac+ng  and  put  school  on  the  back  burner.  You  always  need  something  to  fall  back  on,  especially  for  a  young  person  trying  to  be  an  actor.  You  need  to  be  more  of  a  business  person  than  an  actor;  you  need  to  be  able  to  get  the  right  business  people  on  your  team.  who  have  your  best  interests  in  mind.  

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“For  businesses,  the  opportunity  is  not  in  

the  number  of  listeners,  but  in  the  number  of  engaged  

consumers.”  

Podcasting Podcasters  Go  All  In  With  InteresGng  Content  When  fans  from  all  over  the  country  came  to  see  the  Rat  Pack  in  Vegas,  they  knew  they  were  going  to  get  their  money’s  worth.    Similarly,  podcas+ng  is  a  fantas+c  opportunity  for  companies  and  individuals  to  establish  exper+se,  build  their  brand  and  influence  consumers  through  portable  audio  content  they  can  digest  on  their  own  +me.    

Edison  Research  shared  their  findings  on  the  current  state  of  podcas+ng:  

•  The  podcas+ng  audience  has  migrated  from  early  adopters  to  more  mainstream  media  consumers.  

•  Podcast  consumers  prefer  content  on  their  desktop,  but  mobile  phone  media  consump+on  is  surging.  

•  Those  consuming  podcasts  index  very  highly  for  social  networking.  

NMX  Live  features  a  plethora  of  podcas+ng  experts,  sharing  their  experience  and  teachings  in  over  a  dozen  different  sessions.  Perhaps  you  are  just  star+ng  out,  or  looking  to  op+mize  your  exis+ng  podcast  collec+on.  Maybe  you’re  already  established  and  ready  to  up  your  audio  content  game  with  interviews,  or  more  effec+vely  +e  your  podcas+ng  strategy  to  your  business  goals.  

In  this  sec+on  you’ll  find  answers  to  ques+ons  such  as:  How  can  you  ensure  a  steady  schedule  of  interes+ng,  high  quality  content  for  listeners?  How  can  you  most  effec+vely  market  your  podcast  content  and  build  your  audience?  Read  on  for  +ps  to  help  you  with  your  content  planning,  op+miza+on,  distribu+on.  Image  via  ShuVerstock    

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Podcasting

Jaime  Tardy  Eventual  Millionaire  @eventualmillion  EventualMillionaire.com    

Farnoosh  Brock  Prolific  Living  Inc.  @prolificliving  ProlificLiving.com    

How  To  EffecGvely  Podcast  To  A  Global  Audience  

My  best  podcas+ng  +p  is  to  remember  that  you  are  podcas+ng  for  the  listener,  not  yourself.  Don't  ever  get  so  enchanted  with  yourself  or  your  own  voice  that  you  forget  the  listener.  Always  keep  the  listener  in  mind  and  podcast  with  sincerity  and  honesty.  

How  To  Create  Amazing  Interviews  For  Your  Podcast  

The  BEST  way  to  access  and  meet  hard-­‐to-­‐reach  people  is  to  interview  them.  They  get  the  benefit  of  reaching  your  audience,  and  you  get  to  start  a  rela+onship  with  them.  

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Podcasting Jason  Cabassi  ‘The  Walking  Dead’  Cast  @jasonandkaren  WalkingDeadCast.com    

Tips  and  Techniques  For  Building  A  Successful  Fan  Podcast    

When  you  first  get  started,  act  as  if  you  already  have  the  audience  you  want,  in  size  and  character.  Be  persistent  with  it  and  you'll  draw  them  to  you.  

Jenn  Swanson  Communica+on  Diva  @jennswanson2  Communica+onDiva.com    

The  Top  Reasons  Why  Bloggers  Should  Launch  A  Podcast!  

Worry  less  about  edi+ng/perfec+ng  and  making  things  slick.  People  listen  because  they  want  to  feel  a  connec+on  with  you  as  a  human  being,  so  liVle  glitches  and  imperfec+ons  allow  the  REAL  you  to  come  across.  It  makes  you  more  of  a  "regular"  person  they  can  relate  to  on  a  personal  level.  

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Podcasting Pat  Flynn  The  Smart  Passive  Income  Blog  @pavlynn  SmartPassiveIncome.com    

Proven  Methods  To  Use  Free  In  Your  Business  To  Get  More  Traffic,  More  Subscribers  and  More  Customers  

People  misunderstand  using  'free'  in  their  business  all  of  the  +me.  Free  is  NOT  a  business  model,  it's  a  strategy  within  a  business  model  -­‐  an  indirect  path  to  revenue  or  some  other  goal  that  you  might  have  with  your  website.  Make  sure  that  path  is  complete.  

Jason  Van  Orden  Internet  Business  Mastery  @jasonvo  InternetBusinessMastery.com    

Media  Money:  5  AcGon  Plans  For  ProfiGng  From  Your  Blog,  Podcast  or  WebTV  Show  

The  best  way  to  make  money  from  your  content  is  to  sell  informa+on  to  your  audience.  An  easy  way  to  make  money  is  to  offer  group  coaching  calls  that  guide  clients  through  the  solu+on  to  one  of  their  biggest  pains.  With  PayPal  and  a  free  conference  line,  you  can  sell  coaching  call  access  star+ng  this  week.  

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Podcasting Lou  Mongello  WDW  Radio  @loumongello  LouMongello.com    

7  Ways  To  Find,  Sign  and  Profit  From  Sponsors  For  Your  Brand      Be  Everywhere.  Always.  Create  content  in  the  way  that  people  are  most  comfortable  consuming  it:  audio,  video,  blog,  book,  streaming  and  in-­‐person.  Make  your  own  opportuni+es.  

Rob  Walch  Libsyn  @podcast411  Libsyn.com    

Audio  PodcasGng  –  Doing  It  All  From  Your  iPad  

For  each  female  podcaster,  there  are  over  3,600  female  bloggers.    If  you  are  a  blogger  and  want  to  stand  out  from  the  crowd,  start  podcas+ng.    Now,  you  can  podcast  100%  from  your  iPad,  anywhere  you  want,  whenever  you  want.  

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User  Experience  +  FuncGonality  =  Great  Design  A  well-­‐designed  Las  Vegas  casino  website  can  draw  in  first  +mers  and  repeat  visitors  alike.    Design  is  not  only  about  graphic  elements  or  outward  appearances;  usability,  ease  of  naviga+on  and  func+on  are  all  top  priori+es  for  a  corporate  or  e-­‐commerce  website.  Errors  and  bugs,  site  func+onality  and  speed,  and  naviga+on  issues  are  among  the  top  causes  of  lost  purchases  and  shopping  cart  dropouts,  according  to  Econsultancy.  

97%  of  websites  fail  at  user  experience,  according  to  Forrester  Research.  Failing  to  plan  is  planning  to  fail.  A  great  website  design  must  also  cater  to  the  needs  of  the  user,  in  order  to  aVract,  engage  and  convert  them  to  customers.  A  well-­‐designed  site  caters  to  customers  and  search  engines  with  proper  structure,  meta  data  and  technical  specs  that  make  it  easier  for  the  site  to  rank  higher  and  be  found.  But  what  is  the  purpose  of  appearing  in  search  results?    

Usability  tes+ng  is  also  important  during  design,  launch,  and  on  an  ongoing  basis.  How  do  people  find  your  site?  How  does  your  site  assist  them  in  decision  making  and  comple+ng  a  purchase?  Are  there  barriers  causing  lost  sales  or  subscribers?  It  may  be  +me  to  look  at  your  exis+ng  site  with  a  more  cri+cal  eye,  to  see  if  there  are  opportuni+es  to  beVer  serve  your  customers.  

Use  the  +ps  in  this  sec+on  to  improve  your  website  design,  usability  and  ul+mately,  your  boVom  line.  

“A  great  website  design  must  cater  to  the  needs  of  the  

user.”  

Websites

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Websites

Mitch  Canter  Studio  Nash  Vegas  @studionashvegas  StudioNashVegas.com    

Advanced  Blog  Design:  The  Latest  Tools,  Trends  &  Best  PracGces  You  Can  Implement  Today!  

If  there's  any  design  "trend"  that  you  should  focus  on,  then  make  sure  your  site  is  responsive  to  a  mobile  device.      

Mobile  devices  aren't  going  anywhere,  and  it's  up  to  content  creators  to  give  users  the  best  experience  for  viewing  their  content.  

Andy  Hayes  Hayes  Media  Group  @andrewghayes  AndyHayes.com    

Live  Website  CriGques:  When  You’re  Too  Close,  You  Can’t  See  It  

Get  feedback.    Then  get  some  more  feedback.  As  the  saying  goes,  you  don't  know  what  you  don't  know  -­‐  and  only  by  asking  your  current  customers,  as  well  as  poten+al  clients  (or  even  beVer,  the  people  who  said  no),  can  you  incorporate  that  useful  informa+on  into  your  plans.    Also,  work  on  asking  beVer  ques+ons.    

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Websites Peter  VanRysdam  352  Media  Group  @peter352  352media.com    

Defining  &  Maximizing  Conversions  Through  Be`er  Usability  

When  it  comes  to  websites,  we  focus  way  too  much  on  design.  While  it  is  important  to  have  a  good-­‐looking  site,  it’s  even  more  important  to  make  sure  it  works.    

I’m  not  talking  about  the  programming,  though  that  should  work,  too.  I’m  talking  about  conver+ng  your  casual  visitors  in  to  loyal  readers.  Op+mize  your  CTA  and  drive  visitors  to  it.  And  make  sure  you’re  using  analy+cs,  so  you  can  test  and  tweak  to  determine  what  works.  

Did  You  Know?  9  Common  Ecommerce  Website  Usability  Issues:  1.  No  cost  es+mate  before  checkout  2.  Too  much  info  for  registra+on  3.  Missing  auto-­‐fill  on  forms  4.  Absent  les  rail  filter  5.  No  instruc+on  for  input  format  6.  Poorly  op+mized  search  7.  Messy  top  naviga+on  8.  No  user  reviews  9.  Registra+on  required  to  purchase  

measuringusability.com  

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 To  get  the  most  out  of  your  new  media  marke+ng  follow  these  important  +ps:    1.  Align  your  customer  and  business  goals  for  measureable  online  marke+ng  

objec+ves.    

2.  Determine  which  new  media  tools  and  tac+cs,  like  those  men+oned  in  this  eBook  that  you’ll  want  to  implement  or  refine  in  2013.    

3.  Iden+fy  thought  leaders  and  key  influencers  within  your  industry  that  you  can  learn  from,  and  engage  with.    

4.  Iden+fy  what  success  looks  like  based  on  the  mutual  goals  of  your  business  and  your  customers.    Monitor  your    progress  towards  those  goals  and  op+mize  your  performance  accordingly.  

Join the rat pack

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About TopRank Marketing

Online MarketingTopRank®

@TopRank  

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TopRank®  Online  Marke+ng  is  a  digital  marke+ng  agency  that  provides  integrated  marke+ng  strategy  and  consul+ng  services  to  B2B  and  B2C  companies.    Our  customer  centric  approach  helps  companies  aVract,  engage,  and  convert  new  business  across  the  customer  lifecycle.  

Our  integrated  marke+ng  services  include  content  marke+ng,  online  PR,  SEO,  social  media  marke+ng,  email  marke+ng  and  analy+cs.  

TopRank®  publishes  Online  Marke+ng  Blog,  which  has  been  listed  as  one  of  the  most  influen+al  marke+ng  blogs  on  the  web,  according  to  Adver+sing  Age.    

Need  help  from  experienced  online  markeGng  professionals?  

Contact  Us  Today  For  A  Free  Consulta1on  

Toll  Free:  877-­‐872-­‐6628  

TopRank  Online  Marke+ng  

Read  Our  Blog:  TopRankBlog.com  

Buy  The  Book:  Op+mizeBook.com  

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NMX  is  the  largest  conference  in  the  world  geared  specifically  to  bloggers,  podcasters,  web  TV  content  creators,  social  media  enthusiasts  and  all  new  media  content  creators.  Besides  learning  from  the  very  best  speakers  and  educators  in  their  respec+ve  fields,  NMX  is  also  THE  place  for  everyone  in  new  media,  from  beginners  to  seasoned  veterans,  to  network,  share  ideas  and  take  their  online  content  to  new  heights.  

Content  CreaGon:  Learn  how  to  create  quality  Blogs,  Podcasts,  Web  TV  Shows  and  Video  Channels.  

DistribuGon:  Learn  how  to  reach  a  larger  audience  and  build  a  dynamic,  engaged  community  around  your  content.  

MoneGzaGon:  Learn  all  the  tools,  techniques  and  strategies  to  mone+ze  your  content.  

Networking:  There  is  only  one  event  where  you  can  meet,  learn  and  collaborate  with  thousands  of  new  media  content  creators  who  are  just  as  passionate  as  you.    You’ll  also  get  the  chance  to  network  with  poten+al  sponsors,  from  small  business  owners  to  Fortune  500  execs.  

About NMX & Blogworld

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/NewMediaExpo  

/blogworldexpo  

Blogworld.com/feed  

registra+on  

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