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Presenting Today
Dean PicheePresident and CEO,
BizLibrary
Jessica PetrySr. Marketing Specialist,
BizLibrary
Follow along on Twitter: #BizWebinar @BizLibrary
Helping organizations succeed by improving
the way employees learn.
www.bizlibrary.com/free-trial
What is the goal and objective
for employee training in your
organization?Let us know in chat.
Why Traditional Training Doesn’t Work
U.S. businesses spend
over $160 billion
annually on employee
learning and training.
90% of what we learn is
forgotten within
30 days.
Employees are
interrupted
– on average –
every 3 minutes.
Classroom-based
learning is failing
businesses because it
covers only about 10-
20% of what someone
actually needs to do
their job.
90% 20%
Hermann Ebbinghaus: The Forgetting Curve
“No matter how much you invest into training and
development, nearly everything you teach to your
employees will be forgotten.
Indeed, although corporations spend billions of
dollars a year on training, this investment is like
pumping gas into a car that has a hole in the tank. All
of your hard work simply drains away.”
Art Kohn, PHD, Professor, Author and Consultant
Does your business use science
to improve its outcomes like
architects and major league
baseball teams? Poll Question
a. Yes
b. No
How We Learn
Encoding
Short-term memory, observations,
memory traces and what we’ve seen
(limited capacity)
Consolidation
Time scientists believe the brain replays
or rehearses the learning, new
knowledge next to neural markers
Retrieval
Forced retrieval is most effective after
time intervals and some forgetting has
occurred
Myth #1:
Myth #2:
Key Neurological
Principle of Retention
Purposeful recollection of material
over intervals of time
How little organizations rely on the science of learning and training. I've been doing
this for a long time, and many organizations are uninformed about what it is we
know about learning and training and development.
What happens before and after a training session is just as important as the actual
instruction itself. “
- Eduardo Salas, Professor of Organizational Psychology,
- University of Central Florida
“
What was the most surprising thing you have learned from
years of studying corporate training?
6 Ways to Use Science to Improve Your Employee Training Program
1. Chunk it.
2. Space it out.
3. Test it.
4. Mix it up.
5. Make it hard.
6. Write to remember
Chunk it
“Microlearning – learning bursts – lower
the cognitive load.”
Cognitive Load
The total amount of mental effort being used in
the working memory.
Our brain can only process a certain amount of
information at a time.
TRAINING
CONTENT
Bite-Sized
Chunks
Space it out
“Cramming can be an effective learning
methodology if your only objective is to
pass a one-time exam. ”
Spacing Effect
Spacing out information over time rather than
cramming it into one session or a short time
period, you will improve your long-term memory.
2MONTHS
2WEEKS
2DAYS
10 MIN.
Overcoming the Forgetting Curve
Test learners
“Tests and quizzes do more than just
measure the amount of learning that
has taken place. Testing is a critical part
of the learning itself.”
The Testing Effect - Retrieval
Testing increase learning more than any other
study method.
Long-term memory is increase when some of the
learning time is devoted to retrieving the to-be-
remembered information.
Mix it up
“Practice like we play the game.”
Interleaving
The practice of mixing several related skills
together.
Blocking vs. Interleaving
TOPIC 1 TOPIC 2 TOPIC 3 TOPIC 4 TOPIC 5 TOPIC 6
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Make it hard
“The harder our brain has to work the
more learning and retention occurs.”
0
5
10
15
20
25
30
Pretest Acquisition 1&2 Random Transfer Test Blocked Transfer Test
Practiced with blocked pitches Practiced with random pitches
Nu
mb
er
of
Hit
s
Writing to remember
“Retention is increased if you ask
learners to summarize in their own
words what they learned.”
What We Can Do Before Training
Priming
Ask questions to encourage thinking
about the topic.
Set Expectations
Set expectations that prepare for a
difficult experience.
What is the most important
thing you learned from the
webinar today?
Let us know in chat.
What Works?
Learning Bursts
microlearning
Learning Boosts
reinforcement
Get boosted.Receive learning boosts after the webinar today.
NOT ME
Questions?
Helping organizations succeed by improving
the way employees learn.
Try us out! For your free 30-day trial go to www.bizlibrary.com/free-trial
Get in Touch
Dean PicheePresident and CEO,
BizLibrary
Jessica PetrySr. Marketing Specialist,
BizLibrary
www.bizlibrary.com
References and Resources
Brain Science: The Neuroscience of Teaching and Learning, Learning Solutions Magazine, by Art Kohn.
http://www.learningsolutionsmag.com/articles/1354/brain-science-the-neuroscience-of-teaching-and-learning
Make it Stick: The Science of Successful Learning, by Peter C. Brown, Henry L. Roediger III, and Mark A. McDaniel.
http://www.learningsolutionsmag.com/articles/1354/brain-science-the-neuroscience-of-teaching-and-learning
How Much Do People Forget? Will Thalheimer. http://willthalheimer.typepad.com/files/how-much-do-people-forget-
v12-14-2010.pdf
So Much Training, So Little to Show for It, WSJ.com, Rachel Emma Silverman.
http://www.wsj.com/articles/SB10001424052970204425904578072950518558328
ATD State of the Industry 2014. http://files.astd.org/Research/Infographics/SOIR-2014-
Infographic.pdf?_ga=1.228043741.1320061770.1449678068
Information Impact and Factors Affecting Recall, ERIC, Ralph Burns. http://eric.ed.gov/?id=ED258639
Meet the Modern Learner, Bersin by Deloitte. http://www.slideshare.net/heytodd/the-modern-learner-infographic-
final-v4120414
