Buy here: http://homework.plus/mgmt-101-week-4-midpoint-quiz/ 1. Bob works for me, I get him to do his work because I am his supervisor. He may not like it, but I'm the boss. The boss uses "personal power" to get Bob to accomplish his work. 2. The _______ says employees don't like work and need to be closely controlled to perform. 3. Key Skills for Managing Performance: (Choose the BEST answer) 4. All good performance begins with clear expectations and goals. Without these, employees seldom reach their potential. Unfortunately, nearly seven out of 10 supervisors and managers fail at it. 5. In setting goals the acronym SMART is often used. Which of the following is NOT a part of SMART. 6. When meeting with employees one-on-one you should never put agreements that you make with them in writing. Doing this could get you into trouble with the human resource department. 7. Counseling uses a directive process for chronic ongoing problems. 8. When using a disciplinary method, which of the following is NOT a recommended general step to be used? 9. Research shows that goal setting can improve performance __% in areas where it hasn't been applied. 10. It's been said that "feedback is the breakfast of champions." Feedback can be positive or negative and, when used correctly and appropriately, both are acceptable means of managing employee performance. 11. According to your text, one of the principles of giving constructive feedback is to avoid ____________ ___________. (two words) 12. An supervisor who is too busy for employees is too busy to be a supervisor. 13. Which of the following is a goal of delegating? 14. The best supervisors use goals, _________ counseling, and recognition as key strategies with all employees. 15. In a survey, Total Qualify Newsletter found that "job security" was more important than "money" to most people. 16. For a supervisor who gives On the Job Training what does the letter "E" stand for in the P3+E? 17. Employees' perceptions of issues or problems often differ from their supervisor's perceptions. Unless the supervisor applies key communication skills, the different views can lead to conflicts. The conflicts can cause a lack of trust, rapport, and cooperation. 18. One of the reasons to communicate upwards (to your boss) is to minimize the problems your manager has to solve. 19. The first common reason for not delegating tasks given was a "lack of confidence in the employee." 20. In the below scenario Boss handled the delegation of the task properly. "Boss - Tammy, I want you to take over the audit program at the office. Tammy - ok, but I'm really busy this month and I've never done audits before. Boss - Everyone is busy,

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1. Bob works for me, I get him to do his work because I am his supervisor. He may not like it, but I'm the boss. The boss uses "personal power" to get Bob to accomplish his work.

2. The _______ says employees don't like work and need to be closely controlled to perform.

3. Key Skills for Managing Performance: (Choose the BEST answer) 4. All good performance begins with clear expectations and goals. Without these,

employees seldom reach their potential. Unfortunately, nearly seven out of 10 supervisors and managers fail at it.

5. In setting goals the acronym SMART is often used. Which of the following is NOT a part of SMART.

6. When meeting with employees one-on-one you should never put agreements that you make with them in writing. Doing this could get you into trouble with the human resource department.

7. Counseling uses a directive process for chronic ongoing problems. 8. When using a disciplinary method, which of the following is NOT a recommended

general step to be used? 9. Research shows that goal setting can improve performance __% in areas where it

hasn't been applied. 10. It's been said that "feedback is the breakfast of champions." Feedback can be

positive or negative and, when used correctly and appropriately, both are acceptable means of managing employee performance.

11. According to your text, one of the principles of giving constructive feedback is to avoid ____________ ___________. (two words)

12. An supervisor who is too busy for employees is too busy to be a supervisor. 13. Which of the following is a goal of delegating? 14. The best supervisors use goals, _________ counseling, and recognition as key

strategies with all employees. 15. In a survey, Total Qualify Newsletter found that "job security" was more important

than "money" to most people. 16. For a supervisor who gives On the Job Training what does the letter "E" stand for in

the P3+E? 17. Employees' perceptions of issues or problems often differ from their supervisor's

perceptions. Unless the supervisor applies key communication skills, the different views can lead to conflicts. The conflicts can cause a lack of trust, rapport, and cooperation.

18. One of the reasons to communicate upwards (to your boss) is to minimize the problems your manager has to solve.

19. The first common reason for not delegating tasks given was a "lack of confidence in the employee."

20. In the below scenario Boss handled the delegation of the task properly. "Boss - Tammy, I want you to take over the audit program at the office. Tammy - ok, but I'm really busy this month and I've never done audits before. Boss - Everyone is busy,

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