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peanut butter and celery? Marketing and Technology?

Marketing & the Technology Department

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This is a presentation on how to think about technology in digital marketing agencies. It includes a brief history, how to think about the processes for getting work done and what the technology group should look like within a digital agency. Please contact me for more information or the much more detailed presenter notes.

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Page 1: Marketing & the Technology Department

peanut butter and celery?

Marketing and Technology?

Page 2: Marketing & the Technology Department

Technology Enables

Communication

$$$ moving to

interactive

Page 3: Marketing & the Technology Department

Technology in Marketing

All need to be managed together

creative technologist, seo, analytics, planning, advertising, social media,

search, rss, mobile, api, sms, automation, cross-channel management, email,

communities

Page 4: Marketing & the Technology Department

Technology Group

(we have a mission)

Page 5: Marketing & the Technology Department

Where We

Were

Where we

are

Where

We Will

Be

Work In Progress

Page 6: Marketing & the Technology Department

Approaches & Processes

Strategy

Creative

Production

Page 7: Marketing & the Technology Department
Page 8: Marketing & the Technology Department

Receive

Client

Brief

Begin technology environment

survey

Setup pre-production

toolset

Research Possible

Solutions

Document all corporate /

technological constraints

Create Strategic Proposal

Discover

Page 9: Marketing & the Technology Department

Receive

Creative Brief

Define tech

needed

What does the product need

to do?

What qualities does it have?

Define

Requirements

What tech must it use?

Create Project

Plan

Define

Page 10: Marketing & the Technology Department

IA / UX / UI

Design Sitemap Wireframes

Prototype

Bare Bones Proof of Concept

Functional

Specification

Technical, non-technical and

functional

Design

Page 11: Marketing & the Technology Department

Pre-Production

Setup Environment Wireframes

Build

Test QA Usability

Launch Final QA Handoff

Develop

Page 12: Marketing & the Technology Department

Maintain & Update Who is

responsible?

Analyze &

Measure

Support Post-mortem

Deploy

Page 13: Marketing & the Technology Department

Short Term Goals

60% Production

Page 14: Marketing & the Technology Department

Short Term Goals

Knowledge Base Define Best Practices

Aggregate current assets Document processes

Page 15: Marketing & the Technology Department

medium term goals

30% Creative

Page 16: Marketing & the Technology Department

longer term goals

10% Lead

Page 17: Marketing & the Technology Department

•  why marketing

•  [1] http://businesstechnologyanalyst.com/2009/12/the-five-core-values-of-social-media-technology-for-business/

•  [2] https://www.bcgperspectives.com/content/articles/marketing_media_entertainment_cmos_imperative/

•  https://www.bcgperspectives.com/content/articles/cmos_dilemma/

•  http://techmarketingpeitho.com/tag/cmo/

•  http://www.marketingvox.com/study-cmos-must-evolve-to-meet-new-marketing-challenges-041987/

•  http://www.clickz.com/clickz/column/1745852/future-advertising-technology-transforming-consumer-engagement

•  http://www.deloitte.com/view/en_US/us/Services/consulting/all-offerings/hot-topics/tech-trends/index.htm

•  http://www.guardian.co.uk/media/2010/nov/15/advertising-social-networking-digital-technology

•  http://www.buzzle.com/articles/why-is-communication-important.html

•  tech enables communication

•  [3] http://www.chiefmartec.com/2010/09/technology-is-just-a-tool-but-are-you-skilled-with-it.html

•  [4] http://adage.com/cmostrategy/article?article_id=146175

•  [5] http://www.twistimage.com/blog/archives/the-time-is-ripe-for-a-chief-marketing-technologist/

Credits and References

Page 18: Marketing & the Technology Department

•  [6] http://www.thisisbigfish.com/technology/who-is-your-chief-marketing-technologist/

•  [7] http://www.chiefmartec.com/2010/02/creative-technology-marketing-technology.html

•  http://chiefmarketer.com/technology/1004-digital-technology-integration/

•  http://www.chiefmartec.com/2010/04/rise-of-the-marketing-technologist.html

•  http://www.informationweek.com/news/global-cio/interviews/showArticle.jhtml?articleID=228000079

•  http://www.chiefmartec.com/2010/10/align-or-redefine-the-cmo-and-cio.html

•  http://www.chiefmartec.com/2009/02/creative-technologists-in-brand-advertising.html

•  http://www.massogroup.com/cms/content/view/6191/109/lang,vn/

•  http://www.markitek.com/articles/marrying.htm

•  http://www.markitek.com/articles/marrying2.htm

•  http://en.wikipedia.org/wiki/Digital_marketing

•  http://www.webstyleguide.com/wsg3/index.html

•  presentation

•  http://www.slideshare.net/jessedee/steal-this-presentation-5038209

•  http://www.slideshare.net/jessedee/you-suck-at-powerpoint

•  http://ficod.deviantart.com/art/telegrafico-65509498

Credits and References