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By Ha Vo CEO Componence March 2009 (c) Componence 2009 Componence Chameleon & Lead generation Introducing a viral social marketing concept for publishers Enterprise 2.0 is getting the benefits of social networking

Marketing 2.0 - generating leads through social networks - Publishing example

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Social networks can be used to interact with readers and to generate leads in doing so. The key is to keep focus on what you're selling and how to get users to respond with the right information that will give you better information to convert the lead into a customer.

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Page 1: Marketing 2.0 - generating leads through social networks - Publishing example

By Ha VoCEO ComponenceMarch 2009

(c) Componence 2009

ComponenceChameleon

& Lead generation

Introducing a viral social marketing concept for publishers

Enterprise 2.0 is getting the benefits of social networking

Page 2: Marketing 2.0 - generating leads through social networks - Publishing example

Publishers need new ways to revenues and cost reduction

Advertising income probably dropped with 50% or worse. So money is needed. But from what?

Leads to subscriptions! Those are stable, but can we get more new leads than cancellations?

Lower costs of marketing / print / editorial. Firing editors will help, but can you keep the editorial quality?

Better service to keep the customers, preventing them from writing that letter to cancel the subscription.

More value out of current content. But how? Social networks definitely have value, but interfacing with them can be expensive.

Page 3: Marketing 2.0 - generating leads through social networks - Publishing example

Your customer is in the social networks!

It’s not just MySpace anymore. Facebook has caught up …

Communities / groups are created within social networks

Access prospects, customers, advertizers and new employees

Since 2008 – more messages in social networks than e-mails

Page 4: Marketing 2.0 - generating leads through social networks - Publishing example

Other reasons to do social marketing

78% of 26,486 say consumer recommendations are the most credible form of advertising (source: global Nielsen survey)

Online social network users were three times more likely to trust their peers’ opinions over advertising when making purchase decisions (source: JupiterResearch - March 2007)

64% of consumers reported wanting to see user ratings and reviews (source: Forrester 2008)

82% of marketers agree that collaboration with customers will prevail over marketing (source: 1to1 Media survey of the 1to1 Xchange panel - April 2008)

#1: Social Networks are the most popular sites for the coveted 18-24 year old age group. That’s right, social networks beat search engines, web based email and most surprisingly porn (source:Time 2008)

Page 5: Marketing 2.0 - generating leads through social networks - Publishing example

www.weareplaystation.com

Why is playstation doing this?

Page 6: Marketing 2.0 - generating leads through social networks - Publishing example

Building up relationships with …

Customers

Necessity is not that high, it’s about keeping them satisfied with your services / products

The response will probably not lead to immediate action to generate sales

Is not connected to special physical encounters to reduce costs of campaign

Is all about keeping recurring revenues, definitely important for any growth strategy.

Possible customers

Necessity is really high, it’s about getting new business with something they need

The response can bring valuable profile information that lead to new sales actions

Can connect with physical encounters that will increase the chance of sales

Is all about generating new revenues as soon as possible, necessary to survive in times of crisis.

Page 7: Marketing 2.0 - generating leads through social networks - Publishing example

We know a viral marketing concept that

Will target your complete reader group and trigger all your readers to think about it.

Will create several rounds of interaction between you and those readers who are interested. All of them will register.

Will be taken into different social networks like Facebook, Linkedin, MySpace, MSN, Gmail, Hyves, Twitter

That will generate good quality user generated content about the subjects you publish and that are interesting to your readers and

Will definitely show your reader that your magazine and website will be more valuable in the future.

Will generate thousands of leads with e-mail addresses AND good visibility in the social networks

Page 8: Marketing 2.0 - generating leads through social networks - Publishing example

Does your business fit these criteria?

# readers of your magazine at least 5 – 10 times more than # paying subscribers to your content / services # subscribers to your newsletter

Your content can be organized in many different subjects Professional - e.g. civil servants, doctors, laywers, … Themes – e.g. R&D, taxes, Web 2.0, legislation, politics, cars, … Lifecycle – e.g. start, growth, stagnation, downturn, …

Your readers are really into your magazine They understand the quality of your content They have an opinion and don’t mind giving some feedback

A lead will generate more business in many ways Selling more types of print (books, pockets, leaflets, specials) Services (e.g. trainings, courses, workshops, seminars) Leads for partners, more value in advertising

Page 9: Marketing 2.0 - generating leads through social networks - Publishing example

Short term ROI guaranteed!

We care about your results and are willing to show our commitment to your success

Model 1 – pay for the service Probably less than 5-10% of your marketing budget to set it up Payment for the data traffic (hosting), software and support for the

duration of the viral

Model 2 – pay more for leads Minimal initiation costs Pay us per lead: 75% of your current costs / per lead Pay us a bonus: if conversion is higher - 25% of current costs / lead

Model 3 – revenue sharing new clients Minimal initiation costs Pay us per new customer: 20% of the first and second year revenue A real partnership where your success is our success

Page 10: Marketing 2.0 - generating leads through social networks - Publishing example

Componence Chameleon is our platform

Click on the mashup for more information about Chameleon

Chameleon layer

Wicket – Portlet 2.0Web APIs

Connectable backend

WordpressBlogger

Shop & checkout

YouTubeFlickr

TwitterDelicious

Google Maps

Content Scraping

Facebook / Linked in

Content Repository

SearchServices

E-commerceservices

Webserviceadapters

Mashup A

Where is the user?

Mashup B

Rating Digg

CommentShare

Tagging

Page 11: Marketing 2.0 - generating leads through social networks - Publishing example

Enterprise standards and Web APIs

Supports multiple storage

Component based development with Spring, Camel, OSGi

Service framework with CXF

Security – Acegi Caching – JBoss Cache BPM – Spring modules Search – Lucene Popular Web APIs

Chameleonsuite

Middle Tier Services

Business Services

Content

Google apps

Open Social

Communities

Content Transformation

Scraping

Tagging …

ESB /BPM

OSGi

Core Services

Security Logging Monitoring

Caching Work Flow Events

SP

RIN

G

Portletsuite Repository

Versioning Multi Language Web DAV

JSR-170 JSR-283 VCR Custom

Wicket & Chameleon layer WSREST

Page 12: Marketing 2.0 - generating leads through social networks - Publishing example

We look forward to help you …

NOW: Generate leads for your business With our specific viral social marketing solution for publishers

THIS YEAR: Create more innovative and richer mashup concepts The lead generation concept is just a start Where your content will really be next to user generated content That will trigger readers to take your mashups into their comfort

zones like Vista / MacOSX / iGoogle / Facebook (new channels)

LONGTERM: To create a Longtail mashup strategy That will enable you to generate substantially more value out of

your current content. That will provide your organization with a stable footprint in the

comfort zones of your clients. That will make sure that your content and services are closer to

your end users than ever before(C) Componence 2009 – Ha Vo – [email protected]