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Managing High Performance teams is one of my greatest joys. Here are some notes from leadership sessions at the Association of College and University Printers in April of 2014. How can I help you?
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High Performance Team Building
A few notes on developing and keeping high performance teams in today’s high change world
When you undervalue who you are, the world will undervalue what you do and vice versa. Suze Orman
Over time and travel, I’ve had the opportunity to serve in mission and team turnarounds in retail, healthcare, non-profit, insurance, and cities. The team is what makes it happen.
Variable
NAICEPA
OnDemand
Short Run
Digital
Prepress SOX
ISOPrivacy
HR
Versions
Automation
Software
New Colors
Consistency
Marketing
Press operator trainingLEAN
Files
TurnaroundExpectations
Build One Brick At A Time Meet Needs Balance Environment Leverage Stress Stretch Thoughts Build Confidence Train Bold Expectations Fair Play Common Language Recruit Winners Big Events
Maslow’s HierarchySelf Actualization
Personal growth and fulfillment
Esteem Achievement, status, responsibility, reputation
BelongingFamily, affection, relationships, work group
SafetyProtection, security, order, law, limits, stability
PhysiologicalBasic life needs – air, food, drink, shelter, warmth, sleep
Maslow’s HierarchySelf Actualization
Esteem Belonging
SafetyPhysiological
High Performance Teams
Set the bar at the upper echelon Self Actualization Esteem
Keep the lower two tended always Safety Physiology
Maintain Belonging
HerzbergMotivators1) Achievement
2) Recognition
3) Work itself
4) Responsibility
5) Advancement
6) Growth
DeMotivators1) Company policy and administration
2) Supervision
3) Interpersonal Relationships
4) Working conditions
5) Salary
6) Status
7) Security
Balance The Environment
Isolation
Pressure
Poor working conditions
Varied work
Good pay
Control own workIncrease Motivators
Reduce
DeMotivators
High Change = High Stress
Eustress – Stress that builds. Dis-Stress – Stress that disses.
Stretch Thoughts
Get visible under problems Find ways to be bigger than you are Helping others stretch to new achievements
builds camaraderie and commitment.
Confidence Builders
Encourage ownership Develop visible accountability Require synergy
Training
Continual learning environment Be committed yourself If it ain’t broke, break it.
Boldness
Find some unmet need and fill it. Act first, ask permission second. Give people a path to follow.
Expectations
Set the bar higher. Stand out. Make them clear.
Common Language
Make it owned Make it plain Make it visual
Fair Play
Eliminate the bottom. Reward the top. Encourage the middle.
Recruit Winners
Character Competency Chemistry
Do Big Events
Passion. Leverage the opportunity. Take risks.
