Michael Joseph, DTM, Presenter

Definition of Leadership Five Leadership Steps An Exercise in Leadership Steps 7 Tips for Getting the Most Another Perspective to

Leadership

Leadership is the ability to guide, direct, or influence other people.

Identify the program, problem, challenge Consider the options Gain a consensus Make a decision Follow through

Challenge ________________________________ Options __________________________________ Consensus________________________________ Decision__________________________________ Follow Through ___________________________

“The deepest principle in human nature is the desire to be appreciated.”

William James

1) Recognize That Praise is One of Your Most Powerful Management Tools

2) Learn How to Praise with Sincerity3) Catch Employees Doing Things Right

and Praise Them for It4) Be Certain to Tie Your Praise to

Specific and Observable Behaviors5) Offer Praise as Quickly as You Can

When You See Positive Behavior6) Use Praise as Your Primary

Performance Development Tool7) Customize Your Praise to Match the

Person Receiving It

Attitude