19
Trust Sourcing THINK OUTSIDE THE CODE THINK SOLUTIONS TRUST SOURCING It’s your fault!

Lviv Outsourcing Forum Haroon Elsarrag “It’s your fault!”

Embed Size (px)

Citation preview

Trust Sourcing

THINK OUTSIDE THE CODETHINK SOLUTIONS

TRUST SOURCING

It’s your fault!

Trust Sourcing

THINK OUTSIDE THE CODETHINK SOLUTIONS

TRUST SOURCING

It’s my fault!

Trust Sourcing

ABOUT US

www.trustsourcing.com

Haroon Elsarrag,Chief Executive officer

Marc L. Bass, Chief operating Officer

Trust Sourcing is an American IT company based in Los Angeles with a large production center in Kyiv, Ukraine founded in 2005. Work with US-based clients providing IT outsourcing services. Developing own products, just launched our first Apple Watch app.

Trust Sourcing

CYA CULTURE

CYA

Trust Sourcing

CYA CULTURE

CoverYA

Trust Sourcing

CYA CULTURE

CoverYourA

Trust Sourcing

CYA CULTURE

CoverYourAss

Trust Sourcing

STORY

Trust Sourcing

STORY

1. Plan

Trust Sourcing

STORY

1. Plan 2. Delegate

Trust Sourcing

STORY

1. Plan 2. Delegate3. Motivate

Trust Sourcing

STORY

1. Plan 2. Delegate3. Motivate 4. Control

Trust Sourcing

NOW WHAT?

Trust Sourcing

NOW WHAT?

● Assess damage ● Damage control● Investigate root of causes ● Create way to manage that in

future

Continuous Process Improvement

Trust Sourcing

HOW TO OVERCOME “CYA”?

● Set the goal● Find people to accomplish that goal ● Make a proper company structure● Roles and Responsibilities

If something wrong - it’s your fault!

Trust Sourcing

DELEGATION

● DON’T delegate functions you are good at;

● Delegate functions you are NOT able to deliver the best results;

● Hire the best people in areas you are NOT good at.

Trust Sourcing

BE PREPARED

● Be willing to accept the responsibility!

● Always have a “Plan B” to fix any situation.

Trust Sourcing

QUESTIONS?

www.trustsourcing.com

Haroon Elsarrag

[email protected]

Get monthly newsletter

http://blog.trustsourcing.com/

Trust Sourcing

TRUST SOURCING

LET’S ROCK!P.S. We’re hiring!