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Global Readiness Audit www.langsolinc.com www.langsolinc.com

LSI Global Communication Audit

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Language Solutions has developed and offers a free self assessment tool for auditing of an organization’s Global Communications strategy for organizations and individuals/departments within them. Take the self assessment at your own pace. Share it with others in your organization. Bring it to the table at your next meeting and be the first to offer a strategy and direction with the management of your translations that you either outsource or do in-house. The questions are all there for you to answer and generate a discussion for you and others in your organization. Be the one to facilitate this audit at your next meeting, departmental get together or with upper management. Be the one who comes in with a great idea…. Read more here http://www.langsolinc.com/translation-quality-standards/global-communication-audit/

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Page 1: LSI Global Communication Audit

Global Readiness Auditwww.langsolinc.comwww.langsolinc.com

Page 2: LSI Global Communication Audit

"It's time we provide organizations with more than papers on Best Practices or research on technology solutions to truly help them."

Page 3: LSI Global Communication Audit

A free Self-Assessment tool for organizations A free Self-Assessment tool for organizations

““LSI dedicated an enormous amount of time with LSI dedicated an enormous amount of time with a passion toward the education of organizations a passion toward the education of organizations …and the data behind it all is astounding” …and the data behind it all is astounding”

Page 4: LSI Global Communication Audit

Areas of Readiness in Assessment

Operational Management

Middle Management

Upper Management

Page 5: LSI Global Communication Audit

Questions for the user or groups in the organization to answer

Questions are segmented per area of

assessment

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Weighted Goals

Questions in each area of assessment are tied to a specific goal in Balanced

Scorecard format. Each goal (leading indicator) is weighted

Page 7: LSI Global Communication Audit

SWOT QuestionsEach SWOT based question based on best practices and

research in the industry

Page 8: LSI Global Communication Audit

Scoring

Organization inputs their score based on the 1 – 5

scale

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Scorecard

Input of scores automatically calculates your scorecard

Objectives are represented for each Readiness Category

Page 10: LSI Global Communication Audit

Global Communication Maturity Model

Placement of your organization on the Global Communication Maturity Model (GCMM)

Page 11: LSI Global Communication Audit

““Language Solutions Inc. has documented a methodology that Language Solutions Inc. has documented a methodology that has identified each company's leading indicators - those has identified each company's leading indicators - those upstream indicators that will predict and forecast what will upstream indicators that will predict and forecast what will happen with companies using multilingual communications”happen with companies using multilingual communications”

Greg Tucker, Certified Senior Missouri Quality Greg Tucker, Certified Senior Missouri Quality Examiner for the Malcolm Baldrige Award Examiner for the Malcolm Baldrige Award

Page 12: LSI Global Communication Audit

SWOT analysis report

Objectives are defined

Objectives are color coded to correspond with Balanced

Scorecard perspectives

Report delivers SWOT analysis with defined problem statements

Action Items provide

immediate steps to

achieve the objective

Measures established for each objective

Page 13: LSI Global Communication Audit

Global Communication Readiness Audit

The Self-Assessment tool is for organizations at any stage of maturity that want to better understand and gain

process efficiency with the management of their Global Communications.

Page 14: LSI Global Communication Audit

Why do a Global Communications Audit?

See if you can answer the following questions about your Global Communication initiatives:•Are you listening to your global audience and addressing their concerns?•Do you have control over your global brand identity and messaging while maintaining flexibility to adapt for local needs?•Do you develop global communications using the best possible vehicles and styles to reach, inform and inspire your global audience, taking into account your budget and resources?•Do you know if you are investing your communication dollars wisely, and whether you can achieve better returns if you make changes, and how?•Are your processes for delivering content for global communications repeatable and outcomes for quality, time and cost, predictable?•How do you measure the contribution that global communication has to the overall success of the organization?

Questions make us think. They point out areas of focus that we may not have considered. Use the audit to score your organization and use the results to have a

scorecard that you can present within your organization for areas to improve. You can lead the next meeting with an agenda!

Page 15: LSI Global Communication Audit

Next steps…

• Apply for the Global Communication Readiness Self-Assessment at www.langsolinc.com