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Presentation to NE Change Management Network 27 Feb 2012
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IT-enabled Business Innovation
Alison Freer 27th February 2012
Innovation: what, why & who?
Innovation success factors?
IT as an enabler
Overview:
Innovation is not just ‘Invention’
… ideas successfully applied
… invention + exploitation + persistence
Innovation =
How do we improve cash-flow?
• Global IT services business
• 40 countries
• 90000 employees
How do we improve cash-flow?
• Explored idea management technology
• Engaged all employees
• CEO sponsored clear business challenge
• On-line virtual campaign yielded $128M savings from ideas submitted
How do we maximise our R&D Investment?
• Global business
• Multiple suppliers with expertise
• High competition
• Time critical
How do we maximise our R&D expertise?
• Entrepreneurial leader
• Innovation Days
• Won over hearts & minds
• ‘Open Innovation’ campaign with suppliers = 90 new ideas
How do we improve stroke victim care?
• 1000s NE stroke victims
• 100s of medics involved in treating patients
• Time critical decisions hampered by poor information.
How do we improve stroke victim care?
• www.capturestroke.com
• Developed in close collaboration with medics
• Agile development
• Design thinking
Successful Innovation Engages the Crowd
Successful Innovation Requires a Toolkit
Successful Innovation is Enabled by IT
• IT & Business strategies aligned
• Collaborative Platforms
• Scope for exploration & experimentation
• IBM ‘Idea Jam’
• 40,000 ideas
• 10 new business ventures
• $300M new revenue in 2 years
Successful Innovation is ‘Open’
Successful Innovation has Clear Sponsorship • Idea Portfolio Manager
• Global Head of Collective Intelligence
• Chief Growth Officer
• Chief Innovation Officer
• Chief Inspiration Officer
• Chief Imagination Officer
• Chief Detonator
• Chief Lizard Wrangler
Successful Innovation Requires Diversity
• Demographics
• Personalities
• Experience
• Sectors
• Life
Innovation Debate
• How well does your organisation innovate?
• Examples of good practise?
• What needs to be addressed?
Contacts
[email protected] [email protected]
www.leadandtransformit.com
Photography credits: Alison Freer Instagram www.redboatcreative.com Google Images