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6/25/2009 1 Using Social Media to Grow Your Business July 25, 2009 Long for Success Small Business Town Hall Agenda What is social media? How can it help grow my business? Success stories Getting started Q&A approx 30 minutes This is the first of many Long for Success Town Halls THANK YOU for participating!

Intuit / MIchelle Long: Social Media and Small Business

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Slides from an Intuit Small Business Town Hall discussion on Social Media. See other Town Hall events at www.IntuitCommunity.com

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Page 1: Intuit / MIchelle Long: Social Media and Small Business

6/25/2009

1

Using Social Media to Grow Your Business

July 25, 2009

Long for SuccessSmall Business Town Hall

Agenda

• What is social media?

• How can it help grow my business?

• Success stories

• Getting started

• Q&A – approx 30 minutes

This is the first of many Long for Success Town Halls THANK YOU for participating!

Page 2: Intuit / MIchelle Long: Social Media and Small Business

6/25/2009

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Special Guests

• Michelle L. Long, CPA

– Author of Successful QuickBooks Consulting

– M. Long Consulting, LLC

• Chris Kim

– Social Marketing

Manager, Intuit Payroll

• Dante Layton

– Dante Layton, Inc.

• Ruth Perryman

– The QB Specialists

Your Biz

Blog

What is Social Media?

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6/25/2009

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Blogging

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How can it help me Grow my Business?

• Another marketing method• Focus on your target market & how to

reach them• Provided useful and relevant content• Be consistent and persistent

• Benefits:– Create Brand Awareness / Name

Recognition– Build Credibility– Get new clients or customers

Twitter Success Story

• http://twitter.com/ruthperryman

• 17,000+ followers (growing about 300/day)

• Clients acquired – Cybertary, Your Virtual Assistant, affiliate link purchases

• Key Tips

– Don’t just post ads

– Follow everyone back

– Leave room for retweets

Page 7: Intuit / MIchelle Long: Social Media and Small Business

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How to Engage in Profitable Conversations

• Promotion

• Conversation

• Idea

• Results

Using an RSS Reader• What is an RSS Reader?

• A free website or application that aggregates and updates numerous sites into a single place

• What are the benefits? • Time Saving: The content comes to you vs. having to visit each site

individually• Fresh Content: Content is updated in real time• Easy Organization: Allows you to organize sites into folders, similar to

Outlook

• What are my choices? • Web-based (eg, Google Reader)• Stand-alone app (eg, FeedDemon)• Plug-in (eg, MS Outlook, Internet Explorer)

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How to subscribe• Click on the “RSS” icon

on a given web page

• 2 ways to subscribe:1. Often a 1-click option

to add to Google Reader

2. Copy/paste option• Copy the RSS Feed URL • Click “New

subscription” or “add feed” in your reader

• Paste the RSS Feed URL

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For a short video on RSS go to: http://www.youtube.com/watch?v=0klgLsSxGsU

What to subscribe to?

• News sites• Blogs• Twitter

– Create keyword searches such as• QuickBooks • #QBtip• Any other topics of interest

• Community Forums, eg:– Intuit Community– Yahoo Answers (keyword searches)– Other forums you participate in

• Google Alerts

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Final Thoughts• Do NOT post anything online that you

would not want a customer or client to see

• Always maintain your business image at all times

• Provide useful and relevant information• Q&A – Request to Speak or type in Chat

Window– Michelle – [email protected]– Chris – [email protected]– Dante – [email protected]– Ruth – [email protected]