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“Outbound,” “Inbound” and “Unbound” Practical First Steps for Building your Brand Online

In-, out- and un-bound marketing: building your brand online!

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A talk given at Hallmark Institute of Photography, to their class of nearly 200 budding professional photographers. An overview of the concepts of inbound and outbound marketing ... and a marketing unbound whirlwind demo building a website, a facebook page, and a twitter account -- all linked -- in 20 minutes!

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Page 1: In-, out- and un-bound marketing: building your brand online!

“Outbound,” “Inbound” and

“Unbound”Practical First Steps for

Building your Brand Online

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Tim Dempseywww.elasticbrands.com

www.twitter.com/tdempsey

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Why am I here?

Started my own businessSold my first photo session

Photo chosen for 3-year exhibit

1974: Introduced to photography by Diz Bensley1988: Son born, camera dropped2001: Bought first digital camera

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Why am I here?

Started my own business

Found my 1st client using techniques I’ll demonstrate in less than two weeks

1986: CGA Graphics demo, Harvard University1993: Director, New Technology Marketing, Lotus

1997: VP, e-business Software, IBM1999: CMO, Bowstreet (IBM)

2002: VP Marketing, Sonic Software (PRGS)

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Why am I here? (version 2)

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Advertising PublicRelations

Introduction toWebsite Design

And You?Snatched from http://hallmark.edu/courses/marketing/

Salesmanship

Self-Promotion

Sales Promotion

BrandManagemen

t

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Topics for Today

• What is a brand?

• The end of an era

• Outbound

• The new buzzword era

• Inbound

• Building your brand online

• Unbound

• Unbound in Action

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What is a Brand?

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What is a Brand?

An EnduringPromiseOf Value

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The end of an eraDriving the fish to the nets

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Three Hundred Year-old Theory

Awareness

Consideration

Preference

Purchase

Why?•USP•Service•Price

How?•Financing•Contracts•Warranty

Who?•Advertising•Direct Mail•Conferences

What?•Brochure•Capabilities•Portfolio

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Why Did This Model Work?(Until Recently)

Vendors

Buyers

Media

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Web 2.0

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Major Transformations

•Cost to publish–From very expensive to free

•Time to distribute–From long lead to instantaneous

•Volume of information available to buyers–Essentially infinite

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Disinter-MEDIA-tion

Op-Ed PagesTrade Publication

Sunday ClassifiedsTalk Radio

Word of Mouth

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Two Irreversible Changes

• Vendors no longer have complete

control over brands

– Users, buyers, voters have seized it

• Big companies no longer have great

advantage over small ones

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The new buzzword eraListen twice, speak once

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INBOUND MARKETINGYou are your media

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Where Do I Begin?

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When We Return: “Unbound”

Practical First Steps for Building your Brand Online

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ORGANIC / NATURAL

PAID

PAID

FREE

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Google Juice

Amy Wenzel is a creative portrait and commercial photographer based in Grand Rapids, Michigan.

Specializing in photography of babies, children, pregnancy,

family, senior girls and fashion related commerical projects.

Available for travel

Amywenzel.com

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Why This Matters

Marketing Unbound White Paper

Reconnect with a colleague

Photos ofTaliesin West

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Unbound MarketingBecome an Elastic Brand

Establish

Presence Assert

Authority

Monitor

Reputation

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Establish Presence

• Define where you need to be online

• Continuously improve your website

• Select your channels, & start ‘casting

• Don’t forget traditional media

• Yes! This is not about being rigid!

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Assert Authority

• Continuously refine your value

• Google Haikus, Google Juice

• 100 key figures in your market

• Hang your shingle

• LinkedIn, Flickr, other networks

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Monitor Reputation

• Set up your Google Alerts, RSS Feeds

for your 100 key figures

• … and for your own brand

• Investigate reputation monitoring

services

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There are Haystacks

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And there are Needles

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Unbound MarketingBecome an Elastic Brand

Establish

Presence Assert

Authority

Monitor

Reputation

Lather, Rinse, Repeat

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Resources

• Wordpress.org, twitter,com, facebook.com

• Google Local Business Center

• socialoomph• Friendfeed• Clicky

• Thesis (theme)• Twitter for

Wordpress• Feedburner (and

WP plugin)• Google XML

Sitemap• Hubspot