How to Take Your Employee Temperature

HOW TO TAKE YOUR EMPLOYEE TEMPERATURE

February 13, 2013Thursday, February 13, 14

AGENDA

1. Introduction2. Employee Feedback Trends3. Problems Encountered4. A New Approach5. Actionable Intelligence6. Feedback & Questions

Thursday, February 13, 14

Vivek Bhaskaran - Co-Founder at Survey Analytics

Vivek completed his primary education in India before moving to Russia and then US. He holds a Bachelor's Degree in Computer Science from Brigham Young University, Utah. He helped found Survey Analytics in 2003.

INTRODUCTION

Andrew Jeavons - CEO at Survey Analytics

Andrew has experience in statistics, neuropsychology, psychology, writing and presenting, survey software and software development in general. Andrew is in charge of all day to day operations at Survey Analytics.


What do your employees think ?

INTRODUCTION


Engaged employees have 18% higher productivity and 60% higher quality work than those that are not engaged.

EMPLOYEE ENGAGEMENT


In the United States alone, disengaged employees result in 450-550 billion dollars in lost productivity per year. (Harvard Business Review)

DISENGAGED EMPLOYEES


EMPLOYEE SATISFACTION

Google search of “employee engagement” has 39,700,000 hits.

It’s a big subject and a big problem.


PROBLEMS ENCOUNTERED

360 Surveys are HUGE !No Incentives for Employees.After a very short time they out of date !

Data Quality is proportional to recency...


CEO’s hate them.No real actionable results.

HR hates it.Its a thankless job.

Employees hate it.No immediate benefit.

WHY ARE WE STILL DOING IT ?

ANNUAL SURVEYS


A NEW APPROACHEmployee Receives an email Friday 1PM.One Question - embedded in the email.


A NEW APPROACH

From Rob Hoehn CEO of Ideascale

Rob is the co-founder and CEO at IdeaScale. He has helped build feedback tools for the Obama Administration, Nancy Pelosi, Xerox, The Veterans Administration, and others.


TAKE YOUR EMPLOYEE TEMPERATURE

How was your week ?

[Great] [Meh] [Ugly]

One click submits the survey.Extremely Simple !


ALL FORMS ALL FACTORS

GMail Action ButtonsiPhone / Mobile Optimized


OPTIONAL - CONTENT TO ADD COLOR!

[Vivek] - created Flashlet this week[Andrew] - Froze to death in Chicago[Gretchen] - Closed 12 deals [John] - Felt like shooting myself

87%

Share Flashlet Score140 CharactersNo diatribe - just pulse

Do you have anything else to add ?


DATA TO ACT UPON


THIS IS COOL - WHAT ABOUT ACTION?

How do I know who is bored?Who should I promote? Who is @ Risk?

Do I need to hire a “Data Scientist” to mine all this data?


NOT REALLY : WE HIRED THEM FOR YOU!

Alerts :

•John for the first time in 3 months has given a negative score. Alert his manager

•Manager Smith has 3 months of 100% Positive.•Week 34 was a production release week - everyone in the company was stressed out.


WHAT CAN FLASHLET REALLY DO?Find smoke... Before it becomes a fire...


KLOUT SCORE : FOR EMPLOYEES


AWESOME - I LOVE IT - NEXT?

How can I use FlashLet? How much does it cost? Privacy? Anonymity? Uptime? Security? Support?


COST

Under 25 Employees - Free Pilot / Marquee Customers - Free (Joint PR / Case Study etc.)


PRICING SCHEDULE - LAUNCH PRICE

Pilot/Launch Q1 List Price

1-25 Employees Free Free

26-100 Free $2/Employee/Month

100-1000 Free $1/Employee/Month

1000+ Free Call Us


SUPPORT? PRIVACY? SECURITY?FlashLet is a division of Survey Analytics.

Here are some of our friends who trust us: SurveyAnalytics ability to store unlimited amounts of data is a huge value add to any company that values scientific research.

Senior Director, Talent Intelligence & Consulting


HOW IS FLASHLET GOING TO EVOLVE?

Ubiquity - NPS for EmployeesAttach your FlashLet Score to LinkedInText MessagesLoveLets & HateLets


HOW ABOUT DAILY STATUS UPDATES?

Maybe. It’s Possible.

It will make us lose focus from our core mission:

- Make Employee Surveys LESS painful. - Quantify how satisfied your employees are.


IS THIS FOR REAL? WHO IS USING THIS?

We are in early pilot mode with these friends:


TESTIMONIALSParag Vaish - Director of Mobile at StubHub“I love the fact that I can have electronic dialogue with all of my employees.”

John Lauer - CEO at ZipWhip“The feedback reports allow managers to monitor employee satisfaction on a weekly basis and track progress overtime. Having that kind of insight into our company culture is invaluable.’


CURRENT RESULTS

For the past month:

Average response rate 70%

Average Company Size 50 people

Positive 50-70% Neutral 20-30% Negative 10%


DEMO


READY TO GET STARTED WITH A PILOT ?

Step One: Create an employee roster:


FLASHLET IN ACTION


FLASHLET IN ACTION

Importing Employee Roster


CUSTOMIZATION OPTIONS


INLINE EMAIL DELIVERY


REPORTING AND ANALYTICS


1(800) 326-5570

E-mail:[email protected]

Online Inquiries:www.surveyanalytics.com/contact

QUESTIONS?


mailto:[email protected]

mailto:[email protected]

http://www.surveyanalytics.com/contact

http://www.surveyanalytics.com/contact

INTERACTIVE CHAT NOW STARTED

www.surveyanalytics.com/discussOn the discussion we have...

Robert HoehnPresident at IdeaScale

Erik KotoCEO at QuestionPro

Vivek BhaskaranPresident at Survey Analytics

Andrew JeavonsCEO at Survey Analytics


http://www.surveyanalytics.com/discuss

http://www.surveyanalytics.com/discuss