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How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

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Page 1: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

#hiretowin | talent.linkedin.com

It’s coming. Are you ready?

Page 2: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Maria

Ignatova Content Marketing Mgr

LinkedIn Talent Solutions

@mariaignatova

Leela

Srinivasan Director of Marketing

LinkedIn Talent Solutions

@leelasrin

Please submit questions in the WEBEX Chat Box to ALL PANELISTS

Feel free to tweet comments and the good stuff with #hiretowin

Meet Your Presenters

#hiretowin | @hireonlinkedin

Page 3: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

#hiretowin | @hireonlinkedin

Let’s find out a little more about you

If you could invest in just one of these for

2014, which would you choose?

• Building a strong employer brand

• Creating a more effective mobile recruiting strategy

• Improving your team’s recruiting fundamentals

• Launching an internal hiring program that works

• Getting the rest of your company to help with recruiting

Page 4: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Look familiar?

#hiretowin | @hireonlinkedin

Invest

TIME Invest

MONEY

Page 5: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

#hiretowin | @hireonlinkedin

Page 6: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Are you ready?

#1. GET TO KNOW YOUR AUDIENCE

#hiretowin | @hireonlinkedin

Page 7: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Two levels of candidate conversation

1:1 1: many

Where • Inbox

• Phone

• In-person

• Social platforms

• Careers site

• Blogs & press

If you know

what makes

your audience

tick, you get…

• Credibility

• Responses

• Referrals

• Results!

• Credibility

• Engagement

• Conversions

• Results!

Points to

ponder

95% of LinkedIn members

are open to relevant

InMails from recruiters

71% of those who follow

companies on LinkedIn

are interested in careers

Page 8: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Two levels of knowing your audience

1:1 1: many

• Develop personas to represent

group’s needs and behaviors

• Put a human face on your target,

get your team on the same page

• Invest time and spend a lot of it

listening and note-taking

• Read notes before each interaction

and educate your team

Stacey Uchida Vice President, Sales

Current

North Widgets Education

Michigan State University

Page 9: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

3 ways to develop personas

1

2

3

Listen. Proactively solicit

feedback from candidates

and recent hires.

Leverage our free talent

pools reports.

Go where they go, e.g. -

- Sites they frequent

- Local meetups

- LinkedIn Group discussions

#hiretowin | @hireonlinkedin

lnkd.in/plan

Page 10: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

What’s the investment?

Priority Time Money

1. Get to know your

audience

• Candidate and new hire

research

• “Persona” development

• Candidate research

(low $)

#hiretowin | @hireonlinkedin

Page 11: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Are you ready?

#1. GET TO KNOW YOUR AUDIENCE

#2. BUILD & AMPLIFY YOUR TALENT BRAND

#hiretowin | @hireonlinkedin

Page 12: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Talent Brand: employer brand on

social steroids

Your talent brand is the

highly social, totally public

version of your employer

brand that incorporates what

your talent – past, present

and potential - thinks, feels

and shares about your

company as a place to work.

#hiretowin | @hireonlinkedin

Page 13: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

#hiretowin | @hireonlinkedin

Page 14: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

#hiretowin | @hireonlinkedin

Talent brand is absolutely critical for

smaller organizations

http://lnkd.in/edrocks

Page 15: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Where to invest time and budget?

Source: LinkedIn 2013 Global Recruiting Trends Survey , US responses only

2012 2013

Company website 85% 79% -6%

Friends/family, word of mouth 63% 61% -2%

Online professional networks (e.g. LinkedIn) 47% 54% +7%

Social media (e.g. Facebook) 43% 45% +2%

Public recognition/awards (e.g. 'Best Places to Work') 27% 30% +3%

Traditional Job Boards 35% 26% -9%

Public relations efforts 23% 25%

YouTube videos 13% 12%

Glassdoor 10% 11%

Print ads 11% 9%

Increase (+)

Decrease (-) Top 10 Channels to Communicate Your Talent Brand

#hiretowin | @hireonlinkedin

Page 16: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

P.O.P. Profile Optimization Project

#hiretowin | @hireonlinkedin

Before

Page 17: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

New professional

photo

Summary section

with rich media

New headline

Increased reach

After

Page 18: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Built out work history

with rich media

Added Volunteers &

Causes Section

Page 19: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Added additional

skills

Rich media in

Education section

Page 20: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Recruiting & HR should lead the way

#hiretowin | @hireonlinkedin

Page 21: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Help your team shine on LinkedIn and other

social platforms

Path 1: train global employees at scale

• “SMaC University” (Social

Media and Communication)

• Global certification program

with structured classes

• Strong exec support

• 5,000 trained since mid-2010

Path 2: take a brown bag approach

• Went low-budget, grassroots

route

• Got exec buy-in on brown bag

lunches for hiring managers

• Helped employees overcome

anxieties about what to say on

profiles

#hiretowin | @hireonlinkedin

Page 22: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast
Page 23: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Build brand through free targeted status updates

Tips for targeted status updates

Share jobs, relevant news stories about

your company, employee interviews from

your blog, etc..

Mix it up

Sketch out what you’ll say in advance

and build a dialogue with your followers.

Have a plan

Remember the messaging you’re trying

to get across and think about how to

incorporate it.

Stay on brand

71% of company followers on

LinkedIn are interested in

career opportunities at

companies they follow.

#hiretowin | @hireonlinkedin

Page 24: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Anchor your LinkedIn presence: Careers Page

Think visually.

Use bold images to give a real-world glimpse

into your organization.

Think digitally.

Whatever you say, keep it brief. Content

from your glossy graduate recruitment

brochure may not make sense online, where

attention spans are shorter.

Think video.

You’ll be able to engage candidates more

deeply if they hear real people tell their own

stories, so make video a core part of your

strategy.

Think customized.

Adapt your content to viewers based on their

LinkedIn profiles. You can target your Career

Pages based on a candidate’s job function,

industry, geography, and more.

#hiretowin | @hireonlinkedin

Page 25: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

What’s the investment?

Priority Time Money

1. Get to know your

audience

• Candidate and new hire

research

• “Persona” development

• Candidate research

(low $)

2. Build and amplify

your talent brand

• Candidate engagement

through scale channels

• TA profiles, Company Page

• Employee training

• Training, LinkedIn

Careers Page (mid $),

Work with Us Ads (low to

mid $)

#hiretowin | @hireonlinkedin

Page 26: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Are you ready?

#1. GET TO KNOW YOUR AUDIENCE

#2. BUILD & AMPLIFY YOUR TALENT BRAND

#3. GET SERIOUS ABOUT PIPELINING

#hiretowin | @hireonlinkedin

Page 27: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Who’s already pipelining?

Take the poll!

• Little or not at all – we don’t have time

• Little or not at all – we don’t have enough visibility

• Somewhat, depending on the role

• A lot. We are zen pipeline masters

• I’m not even sure I know what true pipelining is

Page 28: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Bill McComb, CEO, Kate Spade

I have this philosophy: "Drill a

well before you need a drink." It

relates to a lot of things, but

particularly talent and recruiting.

#hiretowin | @hireonlinkedin

Page 29: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

How to Build a World Class Talent Pipeline

Tip 1:

Prioritize Where You

Pipeline to Save

Time

Tip 2:

Pre-screen for Top

Performers/Stay in

Touch with “Silver

Medalists”

Stakeholder Tips: Organization Tips: Time Saving Tips: Talking to

Candidates Tips:

Tip 3:

Get Hiring Manager

Commitment

Tip 4:

Commit to Keeping

Track

Tip 5:

Stay Visible and

Accessible Via

Indiect Channels

#hiretowin | @hireonlinkedin

For all 12 tips for a stunning talent pipeline, see

http://lnkd.in/pipeline-success

Page 30: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

What’s the investment?

Priority Time Money

1. Get to know your

audience

• Candidate and new hire

research

• “Persona” development

• Candidate research

(low $)

2. Build and amplify your

talent brand

• Candidate engagement

through scale channels

• TA profiles, Company Page

• LinkedIn Careers Page

(mid $), Work With Us

Ads (low to mid $)

3. Get serious about

pipelining

• Educate team

• Pipeline setup & maintenance

• CRM/ LinkedIn Recruiter

(mid $)

#hiretowin | @hireonlinkedin

Page 31: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Are you ready?

#1. GET TO KNOW YOUR AUDIENCE

#2. BUILD & AMPLIFY YOUR TALENT BRAND

#3. GET SERIOUS ABOUT PIPELINING

#hiretowin | @hireonlinkedin

#4. EMBRACE MOBILE RECRUITING

Page 32: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Your candidates are on mobile in

considerable numbers…

Candidates who have visited

company careers site on mobile

Candidates who have applied to

a job on mobile

#hiretowin | @hireonlinkedin

Active

Passive

Page 33: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

87%

13%

0%

20%

40%

60%

80%

100%Invest adequately in

mobile

Not investing adequately in

mobile

…but employers have not embraced mobile

nearly as enthusiastically

20%

Companies with optimized career

sites

Globally very few employers have

invested in mobile recruiting

Companies with optimized job

posting 18%

#hiretowin | @hireonlinkedin

Page 34: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

3 mobile optimizations you must implement in 2014

1. Use responsive design so your careers site can adapt to any screen size

desktop tablet phone

Page 35: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

3 mobile optimizations you must implement in 2014

2. Revise emails, InMails and website copy for mobile. Use visuals.

• Make every word on the screen count:

Keep your sentences and paragraphs

short.

• Include an obvious call to action.

• In emails and InMails spell out “why

them” for the opportunity.

• Use eye-catching visuals that are also

small in size so they load fast on a

phone.

#hiretowin | @hireonlinkedin

Page 36: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

3. Take advantage of LinkedIn's Mobile Apply flows: apply to a job takes under

60 seconds and quality of applications seems on a par with desktop

3 mobile optimizations you must implement in 2014

#hiretowin | @hireonlinkedin

Page 37: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

What’s the investment?

Priority Time Money

1. Get to know your

audience

• Candidate and new hire

research

• “Persona” development

• Candidate research

(low $)

2. Build and amplify your

talent brand

• Candidate engagement

through scale channels

• TA profiles, Company Page

• LinkedIn Careers Page

(mid $), Work With Us

Ads (low to mid $)

3. Get serious about

pipelining

• Educate team,

• Pipeline setup & maintenance

• CRM/ LinkedIn Recruiter

(mid $)

4. Embrace mobile

recruiting

• Revise email, InMail and site

copy

• Mobile-responsive site

(mid to high $), LinkedIn

Job Slots (low to mid $)

#hiretowin | @hireonlinkedin

Page 38: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Are you ready?

#hiretowin | @hireonlinkedin

#5. DON’T FORGET THE TALENT UNDER YOUR NOSE

#1. GET TO KNOW YOUR AUDIENCE

#2. BUILD & AMPLIFY YOUR TALENT BRAND

#3. GET SERIOUS ABOUT PIPELINING

#4. EMBRACE MOBILE RECRUITING

Page 39: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

AGREE OR DISAGREE?

“It’s easier for my employees to leave than to find a job internally.”

Enter your answers in the chat box

Page 40: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Internal hiring and mobility: 4 startling stats

79% who left a company would

have stayed for a relevant

internal opportunity

65% of those who left said it was

easier to find a role outside

the company than internally

66% of internal hires move for

better professional

development

69% of internal moves still happen

informally, through ‘coffee

and a handshake’

Should I stay… or should I go?

#hiretowin | @hireonlinkedin Source: LinkedIn surveys, 2012-13

Page 41: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Employers value internal hiring – 92% invested in it

more or at least the same in 2013 vs. 2012

Internal Hiring Volume

1. Retain top talent

2. Provide your people with

development opportunities

3. Improve employee productivity (less ramp up time for internal vs.

external employees)

4. Raise quality of candidate

5. Achieve cost savings (i.e. lower cost per hire)

Advantages of Internal Hiring

“Which of the following choices best describes why your organization is investing in internal hiring?”

4% 8%

56% 46%

39% 46%

0%

20%

40%

60%

80%

100%

United States Global Average“Comparing 2012 to 2013, how do you expect the volume of internal hiring to change?”

Increase Same Decrease

#hiretowin | @hireonlinkedin

Page 42: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

3 things you can do

1

2

3

If your team doesn’t own internal hiring, connect with

the team that does, and brainstorm improvements.

Facing hiring manager resistance? Find one

open-minded BU and run a pilot.

Find a clean way to surface opportunities to

employees and understand skill sets: email,

internal profiles, LinkedIn profiles etc.

#hiretowin | @hireonlinkedin

Page 43: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

What’s the investment?

Priority Time Money

1. Get to know your

audience

• Candidate and new hire

research

• “Persona” development

• Candidate research

(low $)

2. Build and amplify your

talent brand

• Candidate engagement

through scale channels

• TA profiles, Company Page

• LinkedIn Careers Page

(mid $), Work With Us

Ads (low to mid $)

3. Get serious about

pipelining

• Educate team

• Pipeline setup & maintenance

• CRM/ LinkedIn Recruiter

(mid $)

4. Embrace mobile

recruiting

• Revise email, InMail and site

copy

• Mobile-responsive site

(mid to high $), LinkedIn

Job Slots (low to mid $)

5. Don’t forget the

talent under your nose

• Gain consensus from resistant

business leaders; launch pilot

• Employee comms

• System to keep up with

talent and publicize

openings (mid to high $)

#hiretowin | @hireonlinkedin

Page 44: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Are you ready?

#6. MAXIMIZE PRODUCTIVITY AND SUCCESS WITH

YOUR EXISTING SOLUTIONS!

#hiretowin | @hireonlinkedin

#5. DON’T FORGET THE TALENT UNDER YOUR NOSE

#1. GET TO KNOW YOUR AUDIENCE

#2. BUILD & AMPLIFY YOUR TALENT BRAND

#3. GET SERIOUS ABOUT PIPELINING

#4. EMBRACE MOBILE RECRUITING

Page 45: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

For LinkedIn Talent Solutions customers: 5

ways to be more productive and successful

1

2

3

Email-based import easy upload of

resumes to LinkedIn Recruiter

([email protected])

Special algorithms intelligent

candidate discovery (e.g., People You

May Want To Hire, Similar Profiles,

Inside Opinion)

Custom search filters + saved search

alerts exactly the right talent, pushed

to you regularly

Page 46: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

For LinkedIn Talent Solutions customers: 5

ways to be more productive and successful

4

Go mobile with the LinkedIn Recruiter

app, so you can find and engage the

world’s best talent while on the go

Get insights on your company’s hiring

performance on LinkedIn: Talent

Flows, InPact, and more 5

Page 47: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

What’s the investment?

Priority Time Money

1. Get to know your

audience

• Candidate and new hire

research

• “Persona” development

• Candidate research

(low $)

2. Build and amplify your

talent brand

• Candidate engagement

through scale channels

• TA profiles, Company Page

• LinkedIn Careers Page

(mid $), Work With Us

Ads (low to mid $)

3. Get serious about

pipelining

• Educate team

• Pipeline setup & maintenance

• CRM/ LinkedIn Recruiter

(mid $)

4. Embrace mobile

recruiting

• Revise email, InMail and site

copy

• Mobile-responsive site

(mid to high $), LinkedIn

Job Slots (low to mid $)

5. Don’t forget the talent

under your nose

• Gain consensus from resistant

business leaders

• Employee comms

• System to keep up with

talent and publicize

openings (mid to high $)

6. Raise productivity/

success with LinkedIn

Talent Solutions

• Set up custom search filters

and saved searches

• Download Recruiter Mobile

• None if you have a

LinkedIn Recruiter seat!

#hiretowin | @hireonlinkedin

Page 48: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

Are you ready?

#6. MAXIMIZE PRODUCTIVITY AND SUCCESS WITH

YOUR EXISTING SOLUTIONS!

#hiretowin | @hireonlinkedin

#5. DON’T FORGET THE TALENT UNDER YOUR NOSE

#1. GET TO KNOW YOUR AUDIENCE

#2. BUILD & AMPLIFY YOUR TALENT BRAND

#3. GET SERIOUS ABOUT PIPELINING

#4. EMBRACE MOBILE RECRUITING

Page 49: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

We’re here to help you crush it in 2014

Strategic Sourcing

and Pipelining

Metrics and

Analytics

Personalized

Job Targeting

Talent Brand

Development

More details at talent.linkedin.com

Page 50: How to Plan for 2014: The 5 Recruiting Investments You Need to Make | Webcast

#hiretowin | @hireonlinkedin

Reminders

Advanced Boolean

Sourcing with Glen

Cathey – Nov 20th

Follow @hireonlinkedin

for details

Save the Date/

Tell your Recruiters