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Influitive AdvocateHub Leverage Advocates. Accelerate Sales.

How customers are using the AdvocateHub

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Influitive AdvocateHub helps real businesses empower and mobilize the advocates they already have, and reach new brand advocates, generating happy customers and new business.

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Page 1: How customers are using the AdvocateHub

Influitive AdvocateHubLeverage Advocates. Accelerate Sales.

Page 2: How customers are using the AdvocateHub

About Influitive

Influitive helps B2B marketers recruit, mobilize and recognize an army of advocates that outsell their best sales reps.

Who we are:• Founded in 2010 • HQ in Toronto, San

Francisco• Private, VC backed, >$11M

raised

Page 3: How customers are using the AdvocateHub

You’re Not in Control of the Buying Process

Reliance on knowledgeable peer references has more than doubled in the past 5 years

75%75% of the buying process is complete before a B2B prospect contacts a company

Reference process is considered a “fire drill” in over 80% of companies surveyed.

2X

3/4

Page 4: How customers are using the AdvocateHub

Our unique approach to Advocate Marketing

EXTREME ADVOCATE PRODUCTIVITYMore than 4.3 activities per session!

Advocate-centered Limitless programs Self-service

Page 5: How customers are using the AdvocateHub

Why Advocate Marketing?

Product Adoption

Revenue Growth

Customer Lifetime Value

Advocates help companies grow 2.5 times faster

than competitors

Product usage, recency and

frequency increase with advocacy

*CustomerThink, The Strategic Marketing Case for Customer Advocacy Measurement

3.5 times more likely to

forgive letdowns and

stay with a vendor

Page 6: How customers are using the AdvocateHub

When customers market for you …

beautiful things happen

17 positive product comments

26 customer videos

500% more award submissions

more customer engagement, support and content55%

Value of user generated content created by each new advocate:

$135K

Page 7: How customers are using the AdvocateHub

Advocate Marketing at

His mission: Develop customer references and testimonials that accelerate the sales cycle and enhance Ektron’s reputation in the marketplace.

Page 8: How customers are using the AdvocateHub

Advocate Marketing at

500% increase in award submissions

26 customer videos captured in 2 days

17 positive product reviews on Quora

#1 search result in Google!

Page 9: How customers are using the AdvocateHub

Advocate Marketing at

Her mission: Engage customers through a variety of programs and events with the goal of building their success and getting them to share it with others.

Page 10: How customers are using the AdvocateHub

Advocate Marketing at

26 product reviews on AppExchange

55% more customer engagement, support and content.

Page 11: How customers are using the AdvocateHub

Advocate Marketing at

Her mission: Effectively support sales revenue objectives by targeting key customer markets through advocate marketing activities

Page 12: How customers are using the AdvocateHub

Advocate Marketing at

4000+ activities completed in first six months.

$135,000 in user generated content created by each new advocate

Page 13: How customers are using the AdvocateHub

How it works

FYI it’s not rocket science.

Page 14: How customers are using the AdvocateHub

Find & invite your advocates

beta tester

sales reference

NPS promoter

new customer

partner

blogger

avid tweeter

advisory board

media hound

Page 15: How customers are using the AdvocateHub

Build ‘challenges’ to get advocates supporting your marketing & sales campaigns

Page 16: How customers are using the AdvocateHub

Create lots of challenges!

Page 17: How customers are using the AdvocateHub

Fuel activity & competition with badges & leaderboards

AppExchange Review!

Great Feedback!

Public Speaker!

Quora Power User! Celebrity!

Challenge Completed!

Reference Expert!

Page 18: How customers are using the AdvocateHub

Watch your customers

outsell your own sales team!

Page 19: How customers are using the AdvocateHub

Recognize advocates with

perks and privileges

Page 20: How customers are using the AdvocateHub

Make references “self service”

Page 21: How customers are using the AdvocateHub

Make references “self service”

Page 22: How customers are using the AdvocateHub

Make references “self service”

Page 23: How customers are using the AdvocateHub

Systematically gather referrals

from suggested referral to tracked lead

Page 24: How customers are using the AdvocateHub

Segment advocates by level, activity or campaign

Page 25: How customers are using the AdvocateHub

Track engagement, advocacy and adoption

Page 26: How customers are using the AdvocateHub

Pretty cool, huh?

Try it for Free at Influitive.com

Follow @influitive.com

Email [email protected]