How a payments executive increased sales close ratios by 250%

Their boarding process lost sales

because it was slow

Now it wins accounts because it’s lightning fast

They solved a front line sales problem.

“[We need] an easier, speedier onboarding process.

We just need to get our customers setup as quickly as possible because it means we make commission quicker as

well.” - Telesales agent, top-five payments acquirer

Their old process took two weeks to onboard a customer. Look familiar?

Now they move customers through application, validation and approval

in 15 minuteswith

They connected their CRM, underwriting platform, and other IT with automated ID verification

and credit score services.

Real world results: 96% reduction in time to onboard a customer

So their team can process

more applications.

Make your product easier to buy than your competition, or you will find your customers buying from them, not you.”

- Mark Cuban

Now customers return applications in 4 hours, instead of 14 days.

“We can now, while that merchant is on the phone… get the

documentation out to them. And I think the fastest we have ever had a document returned was within thirty

minutes. And that’s fantastic.”- Head of SME Telesales, top-five payments acquirer

Rapid Customer Onboarding for the electronic payments industry

Check out the next slide to hear about Rapid Customer Onboarding from Global Payments UK

Rapid Customer Onboarding for the electronic payments industry