GSK Logistics' Academy of Learning - v2.0 recommendation Note: graphically, this looks much better running in PPT on the PC

December 2002Academy of LogisticsAcademy of Logistics Page 1

Recommended Approach for AoL/myLearningRecommended Approach for AoL/myLearning

Milestones and Milestone Date Estimates - Best Case ScenarioMilestones and Milestone Date Estimates - Best Case ScenarioFor other scenarios, please click hereFor other scenarios, please click here


Milestones and Milestone Date Estimates - Best Case ScenarioMilestones and Milestone Date Estimates - Best Case ScenarioFor other scenarios, please click hereFor other scenarios, please click here

Complete

myLearning

Migration

Phase I

for

Registration

of

Live Events

Complete

myLearning

Migration

Phase I

for

Registration

of

Live Events

Dec-JanDec-JanDec-JanDec-Jan

Integrate

AoL v2.0

and

myLrng

Go

Live

AoL V2.0

Integrate

AoL v2.0

and

myLrng

Go

Live

AoL V2.0

JulJulJulJul

Receive/test

myLearning

“direct-link”

feature

Receive/test

myLearning

“direct-link”

feature

Research and

determine best

practice for

courseware

technology

usage.

Begin

course

reductions.

Research and

determine best

practice for

courseware

technology

usage.

Begin

course

reductions.

JanJanJanJan

Perform

Speed

Tests on

myLearning

Production

Servers

Perform

Speed

Tests on

myLearning

Production

Servers

FebFebFebFeb JunJunJunJun

Receive

commitment

from

myLearning

on “direct-link”

feature

and

Speed

Tests

Receive

commitment

from

myLearning

on “direct-link”

feature

and

Speed

Tests

Complete

AoL v2.0

in test w/out

direct links

to myLearning

Complete

AoL v2.0

in test w/out

direct links

to myLearning

Begin

re-design of

AoL

navigation

and design

new filtering

features

incl.

Roles/comp

Begin

re-design of

AoL

navigation

and design

new filtering

features

incl.

Roles/comp

JanJanJanJan FebFebFebFeb JunJunJunJunFeb/MarFeb/MarFeb/MarFeb/Mar

Begin

re-design

of

course

materials

and

migration

to

myLearning

Begin

re-design

of

course

materials

and

migration

to

myLearning



Timeframe Scenarios -- AoL V2.0 “Go Live” Dates


Timeframe Scenarios -- AoL V2.0 “Go Live” Dates

• Note: All of the below scenarios hold assuming that myLearning can deliver the Note: All of the below scenarios hold assuming that myLearning can deliver the “direct-link” feature, as per our specifications.“direct-link” feature, as per our specifications.

• Risks that could cause plan slippage include: Risks that could cause plan slippage include: - Speed tests fail and we need to pursue our own server- Speed tests fail and we need to pursue our own server- The “direct-link” feature is delivered late- The “direct-link” feature is delivered late- Outliner and/or Qarbon do not work as planned and cause additional work.- Outliner and/or Qarbon do not work as planned and cause additional work.- Administration of roles/competencies becomes complicated- Administration of roles/competencies becomes complicated- Unexpected workload of new course materials and not enough manpower to - Unexpected workload of new course materials and not enough manpower to convert existing courses.convert existing courses.- Insufficient funding for a project manager- Insufficient funding for a project manager

• Note: All of the below scenarios hold assuming that myLearning can deliver the Note: All of the below scenarios hold assuming that myLearning can deliver the “direct-link” feature, as per our specifications.“direct-link” feature, as per our specifications.

• Risks that could cause plan slippage include: Risks that could cause plan slippage include: - Speed tests fail and we need to pursue our own server- Speed tests fail and we need to pursue our own server- The “direct-link” feature is delivered late- The “direct-link” feature is delivered late- Outliner and/or Qarbon do not work as planned and cause additional work.- Outliner and/or Qarbon do not work as planned and cause additional work.- Administration of roles/competencies becomes complicated- Administration of roles/competencies becomes complicated- Unexpected workload of new course materials and not enough manpower to - Unexpected workload of new course materials and not enough manpower to convert existing courses.convert existing courses.- Insufficient funding for a project manager- Insufficient funding for a project manager

Click here to return to main screenClick here to return to main screenClick here to return to main screenClick here to return to main screen

Scenario Case Description AoL V2.0 Go LiveDate

Comments

A Best Case July 2003 Shown on first slide. If all goes well.B Medium Case Aug/Sep 2003 If one of the risks becomes an issue, we could have

timeline slippage of apx. 1-2 months.C Medium-Worst Case Oct/Nov 2003 If 2-3 risks become issues, slippage est'd at 3-4 mos.

D Worst Case Dec 2003/Jan 2004 If 3-5 risks become issues, slippage est'd at 5-6 mos.



Complete myLearning Migration - Phase IComplete myLearning Migration - Phase I


Complete myLearning Migration - Phase IComplete myLearning Migration - Phase I

Complete myLearning Migration - Phase I per the project plan by migrating registration for Complete myLearning Migration - Phase I per the project plan by migrating registration for all live events by end of Dec, early Jan. Note: myLearning will not create the Supply Chain all live events by end of Dec, early Jan. Note: myLearning will not create the Supply Chain in the catalogue until we post our first event. Our first event information is pending.in the catalogue until we post our first event. Our first event information is pending.

Complete myLearning Migration - Phase I per the project plan by migrating registration for Complete myLearning Migration - Phase I per the project plan by migrating registration for all live events by end of Dec, early Jan. Note: myLearning will not create the Supply Chain all live events by end of Dec, early Jan. Note: myLearning will not create the Supply Chain in the catalogue until we post our first event. Our first event information is pending.in the catalogue until we post our first event. Our first event information is pending.


ID Task Name Start Finish Resource Names

163 Migration to Docent (for Registration Only) - Phase I Wed Oct 30, '02 Fri Dec 20, '02 KH,BR,ES

164 Planning Meeting w ith Kathy Bartholomew Wed Oct 30, '02 Wed Oct 30, '02 DF,KH,MD,ES

165 Request approval for catalogue "Academy of Logistics" sub-category under "Business"Fri Nov 01, '02 Fri Nov 01, '02 DF

166 Migration Status and Planning Meetings Thu Nov 14, '02 Thu Dec 12, '02

171 Training via Linda Mueller (NetMtg) on how to enter course information, view canned reportsMon Nov 11, '02 Mon Nov 11, '02 KMH,BK,ES,KH,DF

172 Training - Part 2 via Linda Mueller (NetMtg) on how to enter course information, view canned reportsThu Nov 21, '02 Thu Nov 21, '02 KMH,BK,ES,KH,DF

173 Identify Learning Activities and Related Info To Migrate Mon Dec 02, '02 Fri Dec 06, '02 DF,KH,ES

174 Determine the support plan for Week1 of GO LIVE (Training Coordinator) -- comm. Plan should follow (dependency)Mon Dec 09, '02 Mon Dec 09, '02 DF,KH,ES,MD

175 Coordinate user group info to myLearning;Insure that SED data is clean; provide contact data to Satima Class on GLMS teamFri Nov 08, '02 Fri Nov 15, '02 ES,KH,MD,DH

176 Prepare for the Registrar data dump to save for historical reporting purposes Mon Nov 04, '02 Wed Nov 06, '02 ES

177 Enter all Learning Activities and related info for the AoL into myLearning Fri Nov 22, '02 Fri Dec 20, '02 KMH

178 Quality Assurance on Data Entry of Learning Activities, Events Mon Dec 02, '02 Fri Dec 20, '02 KMH,BK,DF,KH,PP,ES

179 Perform Registrar data dump Mon Dec 09, '02 Mon Dec 16, '02 ES

180 Data enter registrants w ho have registered for future events in Registrar Mon Dec 09, '02 Fri Dec 20, '02 KMH,ES

181 Test production for registering for a class Mon Dec 09, '02 Fri Dec 20, '02 KH,ES

Oct 27, 'ID Task Name Start Finish Resource Names

163 Migration to Docent (for Registration Only) - Phase I Wed Oct 30, '02 Fri Dec 20, '02 KH,BR,ES

164 Planning Meeting w ith Kathy Bartholomew Wed Oct 30, '02 Wed Oct 30, '02 DF,KH,MD,ES

165 Request approval for catalogue "Academy of Logistics" sub-category under "Business"Fri Nov 01, '02 Fri Nov 01, '02 DF

166 Migration Status and Planning Meetings Thu Nov 14, '02 Thu Dec 12, '02

171 Training via Linda Mueller (NetMtg) on how to enter course information, view canned reportsMon Nov 11, '02 Mon Nov 11, '02 KMH,BK,ES,KH,DF

172 Training - Part 2 via Linda Mueller (NetMtg) on how to enter course information, view canned reportsThu Nov 21, '02 Thu Nov 21, '02 KMH,BK,ES,KH,DF

173 Identify Learning Activities and Related Info To Migrate Mon Dec 02, '02 Fri Dec 06, '02 DF,KH,ES

174 Determine the support plan for Week1 of GO LIVE (Training Coordinator) -- comm. Plan should follow (dependency)Mon Dec 09, '02 Mon Dec 09, '02 DF,KH,ES,MD

175 Coordinate user group info to myLearning;Insure that SED data is clean; provide contact data to Satima Class on GLMS teamFri Nov 08, '02 Fri Nov 15, '02 ES,KH,MD,DH

176 Prepare for the Registrar data dump to save for historical reporting purposes Mon Nov 04, '02 Wed Nov 06, '02 ES

177 Enter all Learning Activities and related info for the AoL into myLearning Fri Nov 22, '02 Fri Dec 20, '02 KMH

178 Quality Assurance on Data Entry of Learning Activities, Events Mon Dec 02, '02 Fri Dec 20, '02 KMH,BK,DF,KH,PP,ES

179 Perform Registrar data dump Mon Dec 09, '02 Mon Dec 16, '02 ES

180 Data enter registrants w ho have registered for future events in Registrar Mon Dec 09, '02 Fri Dec 20, '02 KMH,ES

181 Test production for registering for a class Mon Dec 09, '02 Fri Dec 20, '02 KH,ES

Oct 27, '



Receive Commitment from myLearning on “direct-link” featureReceive Commitment from myLearning on “direct-link” feature


Receive Commitment from myLearning on “direct-link” featureReceive Commitment from myLearning on “direct-link” feature

myLearning Commitment Review - Target early JanuarymyLearning Commitment Review - Target early January

Schedule meeting with Jeff Merrell, Debbie Haigh, Donna Ford, Keith Hall, Margaret Dischler to:Schedule meeting with Jeff Merrell, Debbie Haigh, Donna Ford, Keith Hall, Margaret Dischler to:- Renew Jeff’s commitment on the pursuit of the “direct-link” feature. - Renew Jeff’s commitment on the pursuit of the “direct-link” feature. - Discuss any potential concerns about a budget needed for this request.- Discuss any potential concerns about a budget needed for this request.- Renew commitment for performing speed tests on the production server and review - Renew commitment for performing speed tests on the production server and review

processprocess- Discuss a fallback plan and process to handle speed issues, i.e. special server for AoL- Discuss a fallback plan and process to handle speed issues, i.e. special server for AoL- Re-discuss the potential for removing the login- Re-discuss the potential for removing the login

Feedback - Target UK Meeting in JanuaryFeedback - Target UK Meeting in January

Request a date by which Jeff Merrell can determine if the requests can be met, by when, and with what Request a date by which Jeff Merrell can determine if the requests can be met, by when, and with what associated costs, if any.associated costs, if any.

Re-evaluateRe-evaluate

Re-group and re-consider the AoL/myLearning integration strategy for Phase II for online courses based Re-group and re-consider the AoL/myLearning integration strategy for Phase II for online courses based on above feedback, particularly in regard to usability. If “direct-link” feature is not an option, consider use on above feedback, particularly in regard to usability. If “direct-link” feature is not an option, consider use of myLearning for registration of live events only.of myLearning for registration of live events only.

myLearning Commitment Review - Target early JanuarymyLearning Commitment Review - Target early January

Schedule meeting with Jeff Merrell, Debbie Haigh, Donna Ford, Keith Hall, Margaret Dischler to:Schedule meeting with Jeff Merrell, Debbie Haigh, Donna Ford, Keith Hall, Margaret Dischler to:- Renew Jeff’s commitment on the pursuit of the “direct-link” feature. - Renew Jeff’s commitment on the pursuit of the “direct-link” feature. - Discuss any potential concerns about a budget needed for this request.- Discuss any potential concerns about a budget needed for this request.- Renew commitment for performing speed tests on the production server and review - Renew commitment for performing speed tests on the production server and review

processprocess- Discuss a fallback plan and process to handle speed issues, i.e. special server for AoL- Discuss a fallback plan and process to handle speed issues, i.e. special server for AoL- Re-discuss the potential for removing the login- Re-discuss the potential for removing the login

Feedback - Target UK Meeting in JanuaryFeedback - Target UK Meeting in January

Request a date by which Jeff Merrell can determine if the requests can be met, by when, and with what Request a date by which Jeff Merrell can determine if the requests can be met, by when, and with what associated costs, if any.associated costs, if any.

Re-evaluateRe-evaluate

Re-group and re-consider the AoL/myLearning integration strategy for Phase II for online courses based Re-group and re-consider the AoL/myLearning integration strategy for Phase II for online courses based on above feedback, particularly in regard to usability. If “direct-link” feature is not an option, consider use on above feedback, particularly in regard to usability. If “direct-link” feature is not an option, consider use of myLearning for registration of live events only.of myLearning for registration of live events only.




Research and Determine Best Practice for Courseware Technology UsageResearch and Determine Best Practice for Courseware Technology Usage


Research and Determine Best Practice for Courseware Technology UsageResearch and Determine Best Practice for Courseware Technology Usage

• Determine Outliner capabilities in detail as pertains to AoL needs with hands-on research, Determine Outliner capabilities in detail as pertains to AoL needs with hands-on research, i.e. by trying it out with real courses. i.e. by trying it out with real courses.

• AoL needs must be defined in more detail, i.e. how sophisticated do we want to get with AoL needs must be defined in more detail, i.e. how sophisticated do we want to get with the outliner/online course functionality. Include self-assessment test, possibly breaking the outliner/online course functionality. Include self-assessment test, possibly breaking down courses. Note: this process is iterative, i.e. as functionality of Outliner is better down courses. Note: this process is iterative, i.e. as functionality of Outliner is better understood, then the AoL team can better understand how to best re-design materials. understood, then the AoL team can better understand how to best re-design materials.

• Determine if Qarbon can/should be used in the myLearning environment.Determine if Qarbon can/should be used in the myLearning environment.

• Determine Outliner capabilities in detail as pertains to AoL needs with hands-on research, Determine Outliner capabilities in detail as pertains to AoL needs with hands-on research, i.e. by trying it out with real courses. i.e. by trying it out with real courses.

• AoL needs must be defined in more detail, i.e. how sophisticated do we want to get with AoL needs must be defined in more detail, i.e. how sophisticated do we want to get with the outliner/online course functionality. Include self-assessment test, possibly breaking the outliner/online course functionality. Include self-assessment test, possibly breaking down courses. Note: this process is iterative, i.e. as functionality of Outliner is better down courses. Note: this process is iterative, i.e. as functionality of Outliner is better understood, then the AoL team can better understand how to best re-design materials. understood, then the AoL team can better understand how to best re-design materials.

• Determine if Qarbon can/should be used in the myLearning environment.Determine if Qarbon can/should be used in the myLearning environment.




Complete Speed Tests


Complete Speed Tests

Insert PPInsert PP Insert PPInsert PP


ID Task Name Start Finish

192 Perform Speed Tests and Determine best size for AoL-size/type files Tue Oct 15, '02 Wed Feb 12, '03

193 Choose/agree to 3 test f iles of size large, medium, small Tue Oct 15, '02 Tue Oct 15, '02

194 Package 3 f iles using Outliner; includes training Mon Nov 18, '02 Fri Dec 20, '02

195 Coordinate transfer of test f iles to Jeff Merrell's group w /Kathy Thu Oct 31, '02 Fri Dec 20, '02

196 Create Level I test plan Mon Dec 16, '02 Fri Dec 20, '02

197 Coordinate/Perform Level I testing in US and UK Mon Jan 06, '03 Tue Jan 07, '03

198 Adjust f iles, if needed, based on test results Wed Nov 13, '02 Fri Nov 15, '02

199 Re-perform Level I testing, if required Mon Nov 18, '02 Wed Nov 20, '02

200 Assess Level I test results and decide if going forw ard Fri Jan 10, '03 Fri Jan 10, '03

201 Create Level II test plan Mon Jan 13, '03 Mon Jan 13, '03

202 Communicate Level II Testing Need; Recruit Testers Tue Jan 14, '03 Fri Jan 17, '03

203 Coordinate Level II testing w ith various countries, offsite, … Tue Jan 21, '03 Tue Jan 28, '03

204 Perform Level II testing Wed Jan 29, '03 Wed Feb 05, '03

205 Compile test results Thu Feb 06, '03 Mon Feb 10, '03

206 Meeting to review test results; decide on best approach for using Docent Wed Feb 12, '03 Wed Feb 12, '03

10/15

Oct 13, '02ID Task Name Start Finish

192 Perform Speed Tests and Determine best size for AoL-size/type files Tue Oct 15, '02 Wed Feb 12, '03

193 Choose/agree to 3 test f iles of size large, medium, small Tue Oct 15, '02 Tue Oct 15, '02

194 Package 3 f iles using Outliner; includes training Mon Nov 18, '02 Fri Dec 20, '02

195 Coordinate transfer of test f iles to Jeff Merrell's group w /Kathy Thu Oct 31, '02 Fri Dec 20, '02

196 Create Level I test plan Mon Dec 16, '02 Fri Dec 20, '02

197 Coordinate/Perform Level I testing in US and UK Mon Jan 06, '03 Tue Jan 07, '03

198 Adjust f iles, if needed, based on test results Wed Nov 13, '02 Fri Nov 15, '02

199 Re-perform Level I testing, if required Mon Nov 18, '02 Wed Nov 20, '02

200 Assess Level I test results and decide if going forw ard Fri Jan 10, '03 Fri Jan 10, '03

201 Create Level II test plan Mon Jan 13, '03 Mon Jan 13, '03

202 Communicate Level II Testing Need; Recruit Testers Tue Jan 14, '03 Fri Jan 17, '03

203 Coordinate Level II testing w ith various countries, offsite, … Tue Jan 21, '03 Tue Jan 28, '03

204 Perform Level II testing Wed Jan 29, '03 Wed Feb 05, '03

205 Compile test results Thu Feb 06, '03 Mon Feb 10, '03

206 Meeting to review test results; decide on best approach for using Docent Wed Feb 12, '03 Wed Feb 12, '03

10/15

Oct 13, '02



Design AoL 2.0


Design AoL 2.0

• Identify areas of the AoL site that will need to be modified to allow for Identify areas of the AoL site that will need to be modified to allow for ease-of-use and nearly seamless integration with myLearning assuming ease-of-use and nearly seamless integration with myLearning assuming the “direct-link” feature will occur.the “direct-link” feature will occur.

• Begin Re-Design of AoL navigation and design new filtering features for Begin Re-Design of AoL navigation and design new filtering features for course catalog utilising Table 9 categories such as roles, competencies, course catalog utilising Table 9 categories such as roles, competencies, processes, and other non-Table 9 filters such as subject areas and/or processes, and other non-Table 9 filters such as subject areas and/or learning styles.learning styles.

• Consider the importance and place of support resources and learning Consider the importance and place of support resources and learning styles in addition to online courseware.styles in addition to online courseware.

• Identify areas of the AoL site that will need to be modified to allow for Identify areas of the AoL site that will need to be modified to allow for ease-of-use and nearly seamless integration with myLearning assuming ease-of-use and nearly seamless integration with myLearning assuming the “direct-link” feature will occur.the “direct-link” feature will occur.

• Begin Re-Design of AoL navigation and design new filtering features for Begin Re-Design of AoL navigation and design new filtering features for course catalog utilising Table 9 categories such as roles, competencies, course catalog utilising Table 9 categories such as roles, competencies, processes, and other non-Table 9 filters such as subject areas and/or processes, and other non-Table 9 filters such as subject areas and/or learning styles.learning styles.

• Consider the importance and place of support resources and learning Consider the importance and place of support resources and learning styles in addition to online courseware.styles in addition to online courseware.




Begin Re-design of Course Materials


Begin Re-design of Course Materials

Based on best practice results for courseware technology and speed Based on best practice results for courseware technology and speed tests, begin converting courseware based on Table 9 priorities.tests, begin converting courseware based on Table 9 priorities.

Our best estimates at this time, given current workload and resources, are Our best estimates at this time, given current workload and resources, are that 2-4 courses could be converted per month.that 2-4 courses could be converted per month.

The myLearning team does provide assistance, at a cost, with courseware The myLearning team does provide assistance, at a cost, with courseware conversion using Outliner.conversion using Outliner.

Based on best practice results for courseware technology and speed Based on best practice results for courseware technology and speed tests, begin converting courseware based on Table 9 priorities.tests, begin converting courseware based on Table 9 priorities.

Our best estimates at this time, given current workload and resources, are Our best estimates at this time, given current workload and resources, are that 2-4 courses could be converted per month.that 2-4 courses could be converted per month.

The myLearning team does provide assistance, at a cost, with courseware The myLearning team does provide assistance, at a cost, with courseware conversion using Outliner.conversion using Outliner.




Complete AoL V2.0 in Test


Complete AoL V2.0 in Test

• Complete new web pages, filtering for course catalogue, and outliner-Complete new web pages, filtering for course catalogue, and outliner-packaged courses. packaged courses.

• Full integration testing would be done later, pending receipt of new Full integration testing would be done later, pending receipt of new “direct-link” functionality to myLearning.“direct-link” functionality to myLearning.

• Complete new web pages, filtering for course catalogue, and outliner-Complete new web pages, filtering for course catalogue, and outliner-packaged courses. packaged courses.

• Full integration testing would be done later, pending receipt of new Full integration testing would be done later, pending receipt of new “direct-link” functionality to myLearning.“direct-link” functionality to myLearning.




Receive myLearning “Direct-Link” New Functionality and Test


Receive myLearning “Direct-Link” New Functionality and Test

• myLearning team notifies AoL team that new “direct-link” functionality is myLearning team notifies AoL team that new “direct-link” functionality is now available for testingnow available for testing

• AoL 2.0 in test is linked to myLearning in test. Test “direct-link” feature. AoL 2.0 in test is linked to myLearning in test. Test “direct-link” feature. Perform initial integration tests between AoL 2.0, in test, and production Perform initial integration tests between AoL 2.0, in test, and production myLearning courses.myLearning courses.

• myLearning team notifies AoL team that new “direct-link” functionality is myLearning team notifies AoL team that new “direct-link” functionality is now available for testingnow available for testing

• AoL 2.0 in test is linked to myLearning in test. Test “direct-link” feature. AoL 2.0 in test is linked to myLearning in test. Test “direct-link” feature. Perform initial integration tests between AoL 2.0, in test, and production Perform initial integration tests between AoL 2.0, in test, and production myLearning courses.myLearning courses.




Integrate Aol V2.0 and myLearning and GO LIVE!


Integrate Aol V2.0 and myLearning and GO LIVE!

• Link AoL V2.0 in test over to myLearning/AoL courseware in production.Link AoL V2.0 in test over to myLearning/AoL courseware in production.

• Perform full integration testing between AoL V2.0, in test, and Perform full integration testing between AoL V2.0, in test, and myLearning courses in production. Insure links are accurate, integration is myLearning courses in production. Insure links are accurate, integration is nearly seamless between AoL/myLearning, and speed tests results are nearly seamless between AoL/myLearning, and speed tests results are acceptable.acceptable.

• Send out communications announcing upcoming AoL V2.0.Send out communications announcing upcoming AoL V2.0.

• Copy AoL V2.0 over to production and GO LIVE!Copy AoL V2.0 over to production and GO LIVE!

• Link AoL V2.0 in test over to myLearning/AoL courseware in production.Link AoL V2.0 in test over to myLearning/AoL courseware in production.

• Perform full integration testing between AoL V2.0, in test, and Perform full integration testing between AoL V2.0, in test, and myLearning courses in production. Insure links are accurate, integration is myLearning courses in production. Insure links are accurate, integration is nearly seamless between AoL/myLearning, and speed tests results are nearly seamless between AoL/myLearning, and speed tests results are acceptable.acceptable.

• Send out communications announcing upcoming AoL V2.0.Send out communications announcing upcoming AoL V2.0.

• Copy AoL V2.0 over to production and GO LIVE!Copy AoL V2.0 over to production and GO LIVE!
