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Go to Market Strategy for a Tablet based educational product.
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A Go to Market strategy
overview for a Tablet based
education platform
Products That can be designed for Electronic Format
USB based education product.
SD card based product for tablets
CD/DVD based product for computers/laptops
Tablet based product
Free test package of 12 tests :
o This product will be created from the existing Product
o This product will be given to students who refer additional students
o This product can also be given to students who achieve a level of forum participation
Free 52 weekly Mailers/Study circle :
o This product will be created from product being sold in other formats.
o This product will not be sold separately but only available to existing customers
o This product will help students study in a disciplined time bound manner
o This product will have weekly goals and targets for people to complete the course
Forums : Forum will be a separate product which will aim at
o Forming student communities and study groups based on
Similar scores and rankings
Similar problems being faced by students
A place to come and discuss issues
A place to come and seek help
o Forum will have both students and teachers as contributors
The teachers will administrate the forum
Students will become moderators after achieving a level of score
o Levels of users in a forum
User : Simple student who wants guidance
Verified user : Users who have bought the product
Super users : Users who are verified users, but also help other users
Olympians : Users who excel in problem solving and have subject command
Wizards : Users who are teachers
Moderators : Senior forum members and help with administration
Staff : Staff will look at technical problems on a forum
Site Admin
PAYMENTS& Pricing We have to look for additional avenues if we can convert the payment to EMI payments.
o All major websites offer EMI payments in Tie-up with credit cards.
o Most retailers now accept Credit Cards, with EMI facility.
In case the retailer doesn’t have EMI, he can still earn money by recommending the customer
to us, where we sell the product on EMI, and retailer gets a referral fees, which is lower than
his direct cut.
A virtual trial section on the website where customer can try out the product as many times
as he wants for free.
GO To Market strategy
Go to Market strategy will be launched in 3 stages
o Phase I – Cover 15 cities and have one staff and one distributor placed in each city.
Selection of city will be from Tier II city group, based on
Population
Number of IIT aspirants and selections every year
Non-Metro Cities without IITS
Sales of 200 PAD units per city per month by year end
Sales of 600 other units per city per month by year end
Staff will cover
Schools and Influential teachers
Distributors
Coaching centres
Time line to complete this is one year from start.
Local advertisements in newspapers for brand building, with testimonials.
Full website activation with forum support
Launch of affiliate network to support sales from own website.
2 hoardingsX 15 cities at key student locations.
o Phase II – This will cover
E-commerce chains : Accounts setup and supply
Retail Chains : availability in retail stores all across india
15 additional cities including metros
Place 2 staff members and 2 distributors in all the metros
National Brand Building campaigns to support the effort
Opening direct marketing channels
Timeline to complete this is two years from start
Sales of 1000 PAD units per month from all channels by end of year
Sales of 3000 other units from all channels by end of year.
Launch a youtube channel
Work on traffic and customer acquisition for website
o Phase III – This will cover
A national Branding campaign on larger scale
Opening up the market for all cities. Should reach 50 cities.
Ensuring Sales of 2000 PAD units per month from all channels
6000 other units per month by end of year.
Consolidating relationships
Efficiency drives, cost optimization, channel efficiency
Dealership training programs
Customer outreach programs on a regular basis, events
Scoping international markets
Additional products around MBA and other entrance exams.
COST Factors
Following will be the cost elements in each phase
Cost Heads Phase I Phase II Phase III
BD salary 5 lakhs per month= 60 12 lakhs per month 17 lakhs per month
LPA
Hoardings 1LPAx15=15 LPA Open Open
Travel 10LPA Open Open
News Paper ADS 15 cities 50 LPA Open Open
Local Events and JEE Guidance Seminars
20 LPA
WHS & Logistics 10 LPA
Location Office & admin None- Work from Home
Total 1.65 crore
Staff Breakup for business development
Phase I Phase II Phase III
BD AsstMgr 15= 15 cities 35=25+10= 25 cities + 5 metros
55 = 45+10= 45 cities+ 5 metros
BD Manager 5= 1 per 3 cities 13=8+5= 1 per 3 cities + 1 each metro
20= 15+5= 1 per 3 cities + 1 each metro
Sr BD manager 2 = each per region 4 = each per region 4 = each per region
Total 22 52 79
Staff BreakupShipping and operations
Phase I Phase II Phase III
Warehouse AsstMgr 1 1 Warehouse Mgr 1 1 1
Warehouse exec 2 3 5
Warehouse Acc 1 1
Total 3 8 11
Assumptions:
Hoardings and advertisements will be a seasonal feature and done intermittently
All figures are for the start of next year..and therefore for the current year will be amortized.
Salary for AM= 15kpm, BDM= 25 KMP, SM = 40KPM
Freebies and cash discounts are not a part of this calculations as they are variable.
Sales projections by closing of each phase
Phase I- Phase II Phase III
PAD 200X12= 2,400 per year 1000 X12= 12,000 per year
2000x12= 24,000 per yr
DVD 400 X12 = 4,800 per year 2000 X 12 = 24,000 per year
4000 X 12= 48,000 per yr
USB/SD 200 X 12 = 2,400 per year 1000 X 12 = 12,000 per year
2000 X 12 = 24,000 per yr.
Phase I
Sales will grow due to the new and fresh nature of the product
Product will be popular amongst early adapters
New Content
Phase II
Sales will grow because of Additional channels being opened up
Branding exercises taking effect, along with word of mouth, and success stories
Prices will come down for the tablets, making product cheaper and accessible
Phase III
Competition will drive prices further down propelling sales
Established position in the market will drive pull sales.
Branding Exercises
Even More easier availability.
Growth will slow in percentage terms because of Higher previous year base and competition eating
away at the share.
Assumptions
Figures to be achieved by end of the year.
The actual response to product may differ, and the sales mix may vary.
Marketing Strategy for the First Year
Customer marketing
Newspaper advertising for brand building
Hoardings at 2 student facing key locations in each of the 15 cities
Initial inaugural offers: cash discount on the product
Referral freebie : Recommend to friends, if they buy, you get 12 tests worth XX rupees
Additional freebie: Verified User status on forums, study circle newsletter for planning, access
to special areas on the website.
Dealerships
Turnover discounts on reaching targets: get additional devices.
Bulk Firm purchase discounts : Get additional devices
Introduce a dealer discount: Introduce us a dealer in the next city, and get XX stocks free.
1 free Trial device on first confirmed order
Opinion Makers
45 Trial devices on lease in 15 cities to highly regarded opinion makers, IIT toppers, teachers etc.
Special conferences and symposiums for users where these teachers get to speak etc.
Referral fees. Each teacher has a special code, and for sales happening via that code, a special fees
goes to the teacher.
Marketing Activities
Events on how to prepare for JEE, counselling sessions with the following aims
o Showcasing the product.
o Reaching out to students
o Creating news for local media and public relations
o Creating a Buzz and word of Mouth Publicity
o Presence in school annual festivals, local events via a stall etc.
Advertisements
o Newspapers
o Hoardings
Customer outreach programs
o By placing product as school prizes etc.
o By running a mock test, and the winner gets product for free etc.
Dealer Programs
o For top performing dealers etc.
Dealer Setup, terms and conditions
Most of the terms and conditions would be standard; however these will be looked at in special cases
Customer
Online Support &
Information
Offline Points of
Sale
Franchisee network
Schools and
opinion makers
Online community
Online Sales & Advt.
Partnership in advertising.
Sales support/ business development support
Support in getting additional dealers from neighbouring towns.
Use of office space for meetings by our Business development Staff
Commitment on marketing activities by dealer on his level in retail outlets/ Point of sales.
Turnover discounts, but value to be given in free products rather than cash discounts.
Role of business development
One business development person will be attached with each dealer and cover the city and adjoining
areas to further business. He will cover at least 100 kilometres of Radius from the city he is based in.
This person will manage dealer relationship
o The dealer is putting in effort
o Iron out issues that the dealer might face with respect to product.
This person will be the Go-To Guy in the City ensuring
o Building Direct relationships with Coaching institutes, opinion makers, schools presenting the
product, creating awareness
o Conduct events, negotiate local advertisements, and directly push products
o Keep an eye on competition sales, and provide direct market feedback.
o Act as a liaison for other departments in the geography.
o Attend business queries, bulk queries institutional sales, etc.
THE ORG STRUCTURE
CEO
Marketing HR Finance Operations
Web Operations
Strategy SEO/SEMCategory
managementUI & UX
Business Development
StrategyB2B /
Corporate Sales
Franchisee Ops
TechnologyProduct
Development