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A talk at this years Social Media Week London @ the event on ' How social media is impacting business models'. Other speakers include Tom Hulme- Ideo, Lisa Rodwell - Moo, Jon Mell -IBM Watch here http://bit.ly/zDLHku
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| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
Gnomes, lego & other steps to building a social business model.@melmediasauce
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
Pact, BBC, Endemol, BBH, NESTA, C4, UNESCO, Social Media Week, Nokia, Ogilvy, Facebook, Skillset, CIDA, Southwest Design Forum, Metropolitan Film School, NixonMcinnes, Executives Association of Great Britain, and the Brighton Festival, as well as over 200 SMEs.
Picture by Owen Blacker
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
Theme Champion Business Models & Growth
| Media – Sauce | Mellissa Norman
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The current situation…
“Great business models can reshape industries and drive spectacular growth. Yet many companies find business-model innovation difficult. Managers don’t understand their existing model well enough to know when it needs changing—or more
importantly, how to change it.” Harvard Business Review, "Reinventing Your Business Model" by Mark Johnson, Clay
Christensen and Henning Kagerman
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
The beginning..The Story of my search for Business models
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
According to Warren Bennis, (1969)
Organisational Development (OD) “is a complex
educational strategy intended to change the
beliefs, attitudes, values, and structure of
organizations so that they can better adapt to
new technologies, markets, and challenges,
and the dizzying rate of change itself.”
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
10 Steps To Build a Social Business Model
| Media – Sauce | Mellissa Norman
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| Media – Sauce | Mellissa Norman
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What are you passionate about?
• Build it into your Vision statement• Your mission statement• All your branding , marketing, social
activity• Be laser focused with your messages
| Media – Sauce | Mellissa Norman
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| Media – Sauce | Mellissa Norman
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How can you build collaboration into your business?• Collaborative decision making• Co-creation with your customers• Building an eco-system of
partnerships between employees, customers and suppliers/partners
| Media – Sauce | Mellissa Norman
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| Media – Sauce | Mellissa Norman
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What do your customers find valuable?
• Find out what ‘job’ your customers use your products/services to do.
• Is there a chance some one can use technology to deliver more value for less?
• How much will they willing to pay in 3 years?
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
| Media – Sauce | Mellissa Norman
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How can you simplify your business?
• Change your internal processes/systems• Product/service offering• Customer pipeline
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
| Media – Sauce | Mellissa Norman
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How can you change your business into a learning organisation?
• Provide formal/informal /learning ops• Capture learning outside individuals• Collectively, review how you do things
and how you can improve.
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
Ask the ‘what, why, where, how questions?• Write the questions as a team• Collectively try and answer the questions• Implement answers and plans into your
strategy
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
| Media – Sauce | Mellissa Norman
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Are you agile enough to deal with rapid change?• Review how you have responded to
change historically.• What habits exist in your organisation,
that might be resistant to change?• How can you speed up your reaction
time?
| Media – Sauce | Mellissa Norman
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| Media – Sauce | Mellissa Norman
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What can you innovate?• Balance strategy and play• Creativity is a valuable asset in business
innovation• Be prepared to fail, repeat and learn
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
Original
| Media – Sauce | Mellissa Norman
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Are your off and online processes integrated?• Analyse each area of your company • Do your offline processes need to be
changed? • How can you integrate your online
processes into your business model?
| Media – Sauce | Mellissa Norman
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| Media – Sauce | Mellissa Norman
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What insight have you collected about the way you do business?• Collect off and online data on the way
you do business & your customers• Build insight into your whole business• What changes does this suggest for your
business?
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
The Leap Day Business ChallengeEmail us for a free worksheet to help you review your business model
Bm (at) creativeindustriesktn.orgPrizes by
| Media – Sauce | Mellissa Norman
© C O P Y R I G H T M e d i a S a u c e
Thank you!You can tweet at me here @melmediasauce or @creativektn
You can email me here mel (at) media-sauce.orgJoin the business model community on the TSB’s connect websiteFor free reports, events & interviews http://bit.ly/x8QUKI,