Firefighter Model

Sales-Oriented Model

Service-Oriented Model

Integrated Model

Partnership Model

Dan SteinmanDan SteinmanChief Customer Officer at Gainsight

@dantsteinman

@GainsightHQ

#customersuccess

Chief Customer Officer at Gainsight

@dantsteinman

@GainsightHQ

#customersuccess

Reduce Churn and Drive Revenue with Customer Success Management

Reduce Churn and Drive Revenue with Customer Success ManagementDan Steinman, Gainsight, Chief Customer Officer

@dantsteinman