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A Technical Assistance Effort of the Employment and Training Administra7on Expanding Business Engagement (EBE) Ini7a7ve

Expanding Business Engagement webmeeting printout

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These are the slides used by Social Policy Research in a technical assistance webmeeting with the Expanding Business Engagement initiative October 3, 2012.

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A  Technical  Assistance  Effort  of  the  Employment  and  Training  Administra7on  

Expanding  Business  Engagement  (EBE)  Ini7a7ve  

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DOL  Team  

 

Gina  Wells    Megan  Lizik    

Jonathan  Payne  U.S.  Department  of  Labor,  ETA  

 

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SPR  Team  

Vinz  Koller  Director,  Training  &  Technical  Assistance  

 

Kris8n  Wolff    Senior  Analyst,  Training  &  Technical  Assistance  

 

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SPR  Team  

Ahmad  Mansur  EBE  Project  Manager,  

Training  &  Technical  Assistance    

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Just  in  Case…  

•  If  we  experience  technical  challenges  with  our  mee7ng  room  or  are  disconnected  from  the  room  unexpectedly,  we  will  email  you  a  link  to  a  new  mee7ng  space.    

•  Similarly,  If  we  experience  issues  with  our  phone  lines,  we  will  email  you  a  separate  phone  number.  

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SubmiRng  Ques7ons  

•  To  submit  a  ques7on  or  comment,  type  the  ques7on  in  the  text  box  

•   Choose  who  you  want  to  submit  the  ques7on  to  by  selec7ng  their  name  from  the  drop-­‐down  menu  in  the  “Start  Chat  with”  field  (default  is  “Everyone”)  

•  Click  the  send  buCon.  •  Your  name,  the  text  and  your  

ques7on  will  appear  on  your  screen,  indica7ng  successful  submission.  

Chat Room

Send Button

Text Box

Drop-Down Menu

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•  Initiative process & timeline •  Implementation planning

–  Who? –  How? –  Why?

•  Q & A •  Next Steps

Agenda ü  EBE Initiative Timeline Review ü  EBE Implementation Plans:

What did we learn? ü  Introduction to EBE Framework ü  Polls, Chats & Discussion ü  Next Steps

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Timeline  &  Process  

Impact    Planning,  Implementa7on,  Peer-­‐Exchange,  Coaching    

Fall  '12  Ins7tute    (12/5-­‐12/7)    

Spring  '13  Ins7tute  

Implementa7on  Plan  (8/29)  

Sustainability  Planning  

October    Webmee7ng  (10/3)      

November    Webmee7ng      (11/8)      

Spring  '13  Webmee7ng      

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Timeline  &  Process  

Ac7vity   When  Peer  Exchange  and  Coaching     Ongoing  October  Webmee7ng   Right  now!  Ins7tute  Prep  Webmee7ng  

November  8,  2012  

Fall  Ins7tute   December  5-­‐7,  2012  Spring  Webmee7ng   Early  2013  Spring  Ins7tute   May  2013  Sustainability  Planning   Spring  2013  Mentoring  and  Peer  Exchange   Year  2  

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Implementa7on  Plan  “Headlines”  

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Understanding  Value  

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Goal  SeRng  

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Collabora7on  &  Coordina7on  

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Capacity  Building  

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Meaningful  Measurement  

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Challenge:  Understanding  what  businesses  value  

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Poll  #1:  Understanding  Our  Value  

Which  of  the  following  best  describes  your  team’s  progress  in  understanding  the  value  of  your  role  and  services  to  business?    •  We’re  researching  industry  trends  and  needs  so  we  understand  the  challenges  

employers  face  and  can  talk  to  them  produc7vely  about  solu7ons.  •  We've  been  providing  business  services,  but  don't  know  which  services  

employers  value,  so  we  are  launching  a  process  to  find  that  out.  •  We  have  employers  who  seem  to  like  our  services,  but  our  market  is  small.  

We’d  like  to  grow  it  and  get  a  beoer  idea  of  the  services  that  are  valued  by  the  market,  rather  than  by  the  small  number  of  firms  we  work  with  now.  

•  We  have  become  "trusted  partners"  in  our  business  community  and  are  working  alongside  firms  to  solve  important  community  challenges  like  youth  unemployment.  

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Chat:  Methods  &  Approaches    

What  are  all  of  the  methods,  processes,  approaches,  or  ac7vi7es  you  are  using  to  beoer  understand  the  value  or  poten7al  value  of  business  services  to  the  businesses  in  your  state?      Please  enter  your  responses  in  the  chat  box.  

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Topics:    Staff  Training  &  Development  Technology  for  Engagement  Partnerships  

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Poll  #2:  Staff  Training  &  Development    

Under  the  EBE  Ini7a7ve,  what  is  your  primary  approach  to  staff  development  &  training?    

• We  are  using  a  curriculum  we    developed.  

• We  are  using  a  curriculum  we    borrowed  from  another  state,  from    DOL,  or  from  a  professional    associa7on  (e.g.,  NAWDP).  

• We  are  developing  a  curriculum  now.  •  Curriculum?  We're  winging  it.  •  Other  (explain  in  chat)    

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Chat:  Staff  Training  &  Development    

a.  What  is  the  most  unique  aspects  of  your  training/staff  development  efforts  in  service  of  improved  business  engagement?  

b.  If  successful,  what  one  thing  do  you  expect  to  be  different  in  terms  of  how  you  engage  business?                                                            

 

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Technology  for  Engagement  

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Poll  #3:  Top  Technology  Needs  

Please  indicate  the  top  three  areas  in  which  your  team  has  significant  technology  challenges  or  needs:    

a.  Matching  people  (or  skills)  with  jobs  b.  Managing/tracking  employer  engagement    (e.g.,  with  a  CRM  system)  c.  Managing/tracking  performance/ac7vity  d.  Our  website  e.  Social  technologies  f.  Mobile  technologies    

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Chat:  Technology  We  Plan  To  Launch  

What  technology-­‐based  tools  or  systems  are  you  planning  to  purchase,  develop,  or  launch  to  support  employer  engagement/service  in  the  next  12  months?  

   

(If  none,  please  indicate  none)      

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Partnerships  

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Chat:  Magic  Bullet  

In  your  view,  what’s  the  magic  bullet  for  bringing  effec7ve  business  partnerships  about?  (okay,  we  know  there  isn’t  a  magic  bullet,  but  what  do  you  think  really  works?)      Please  indicate  your  state  when  you  enter  your  responses  in  the  chat  box.  

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Complete  the  Statement:  Surprise  

In  thinking  about  your  experience  with  business  partnerships  to  date—whether  specifically  employment  and  training  focused  or  not—complete  the  following  sentence:      “We  had  no  idea  that  doing  ____________  would  generate  such  interest  on  the  part  of  our  business  community.”  

   

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Give  Yourselves  a  Hand  

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Final  Thoughts  

What's  one  thing  that  surprised  you  about  what  your  colleagues  shared  during  this  web  mee7ng?    

   

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Follow  Up  Commitment  

What's  one  thing  that  you  will  do  between  now  and  our  next  call  because  of  what  you  learned  today?    (You  can  think  about  this…no  need  to  respond  now.  We’re  sending  a  Gizmo  your  way)    

 

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Ques8ons  

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Next  Steps  

• Next  call:  November  8,  2012  at  2:00  PM  EST/11:00  AM  PST  •  Ins7tute  planning  •  Ins7tute:  December  5-­‐7,  2012  • Gizmo  •  Companion  Guide  •  FPO  calls  

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Thank  You!  

A  Technical  Assistance  Effort  on  behalf  of  the  Employment  and  Training  Administra7on  

Ahmad  Mansur    EBE  Project  Manager  

 [email protected]  

 

     

Megan  Lizik  U.S.  Department  of  Labor,  ETA  

 [email protected]  

     

Jonathan  Payne  U.S.  Department  of  Labor,  ETA  

 [email protected]