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These are the slides used by Social Policy Research in a technical assistance webmeeting with the Expanding Business Engagement initiative October 3, 2012.
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A Technical Assistance Effort of the Employment and Training Administra7on
Expanding Business Engagement (EBE) Ini7a7ve
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DOL Team
Gina Wells Megan Lizik
Jonathan Payne U.S. Department of Labor, ETA
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SPR Team
Vinz Koller Director, Training & Technical Assistance
Kris8n Wolff Senior Analyst, Training & Technical Assistance
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SPR Team
Ahmad Mansur EBE Project Manager,
Training & Technical Assistance
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Just in Case…
• If we experience technical challenges with our mee7ng room or are disconnected from the room unexpectedly, we will email you a link to a new mee7ng space.
• Similarly, If we experience issues with our phone lines, we will email you a separate phone number.
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SubmiRng Ques7ons
• To submit a ques7on or comment, type the ques7on in the text box
• Choose who you want to submit the ques7on to by selec7ng their name from the drop-‐down menu in the “Start Chat with” field (default is “Everyone”)
• Click the send buCon. • Your name, the text and your
ques7on will appear on your screen, indica7ng successful submission.
Chat Room
Send Button
Text Box
Drop-Down Menu
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• Initiative process & timeline • Implementation planning
– Who? – How? – Why?
• Q & A • Next Steps
Agenda ü EBE Initiative Timeline Review ü EBE Implementation Plans:
What did we learn? ü Introduction to EBE Framework ü Polls, Chats & Discussion ü Next Steps
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Timeline & Process
Impact Planning, Implementa7on, Peer-‐Exchange, Coaching
Fall '12 Ins7tute (12/5-‐12/7)
Spring '13 Ins7tute
Implementa7on Plan (8/29)
Sustainability Planning
October Webmee7ng (10/3)
November Webmee7ng (11/8)
Spring '13 Webmee7ng
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Timeline & Process
Ac7vity When Peer Exchange and Coaching Ongoing October Webmee7ng Right now! Ins7tute Prep Webmee7ng
November 8, 2012
Fall Ins7tute December 5-‐7, 2012 Spring Webmee7ng Early 2013 Spring Ins7tute May 2013 Sustainability Planning Spring 2013 Mentoring and Peer Exchange Year 2
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Implementa7on Plan “Headlines”
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Understanding Value
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Goal SeRng
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Collabora7on & Coordina7on
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Capacity Building
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Meaningful Measurement
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Challenge: Understanding what businesses value
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Poll #1: Understanding Our Value
Which of the following best describes your team’s progress in understanding the value of your role and services to business? • We’re researching industry trends and needs so we understand the challenges
employers face and can talk to them produc7vely about solu7ons. • We've been providing business services, but don't know which services
employers value, so we are launching a process to find that out. • We have employers who seem to like our services, but our market is small.
We’d like to grow it and get a beoer idea of the services that are valued by the market, rather than by the small number of firms we work with now.
• We have become "trusted partners" in our business community and are working alongside firms to solve important community challenges like youth unemployment.
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Chat: Methods & Approaches
What are all of the methods, processes, approaches, or ac7vi7es you are using to beoer understand the value or poten7al value of business services to the businesses in your state? Please enter your responses in the chat box.
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Topics: Staff Training & Development Technology for Engagement Partnerships
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Poll #2: Staff Training & Development
Under the EBE Ini7a7ve, what is your primary approach to staff development & training?
• We are using a curriculum we developed.
• We are using a curriculum we borrowed from another state, from DOL, or from a professional associa7on (e.g., NAWDP).
• We are developing a curriculum now. • Curriculum? We're winging it. • Other (explain in chat)
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Chat: Staff Training & Development
a. What is the most unique aspects of your training/staff development efforts in service of improved business engagement?
b. If successful, what one thing do you expect to be different in terms of how you engage business?
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Technology for Engagement
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Poll #3: Top Technology Needs
Please indicate the top three areas in which your team has significant technology challenges or needs:
a. Matching people (or skills) with jobs b. Managing/tracking employer engagement (e.g., with a CRM system) c. Managing/tracking performance/ac7vity d. Our website e. Social technologies f. Mobile technologies
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Chat: Technology We Plan To Launch
What technology-‐based tools or systems are you planning to purchase, develop, or launch to support employer engagement/service in the next 12 months?
(If none, please indicate none)
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Partnerships
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Chat: Magic Bullet
In your view, what’s the magic bullet for bringing effec7ve business partnerships about? (okay, we know there isn’t a magic bullet, but what do you think really works?) Please indicate your state when you enter your responses in the chat box.
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Complete the Statement: Surprise
In thinking about your experience with business partnerships to date—whether specifically employment and training focused or not—complete the following sentence: “We had no idea that doing ____________ would generate such interest on the part of our business community.”
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Give Yourselves a Hand
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Final Thoughts
What's one thing that surprised you about what your colleagues shared during this web mee7ng?
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Follow Up Commitment
What's one thing that you will do between now and our next call because of what you learned today? (You can think about this…no need to respond now. We’re sending a Gizmo your way)
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Ques8ons
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Next Steps
• Next call: November 8, 2012 at 2:00 PM EST/11:00 AM PST • Ins7tute planning • Ins7tute: December 5-‐7, 2012 • Gizmo • Companion Guide • FPO calls
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Thank You!
A Technical Assistance Effort on behalf of the Employment and Training Administra7on
Ahmad Mansur EBE Project Manager
Megan Lizik U.S. Department of Labor, ETA
Jonathan Payne U.S. Department of Labor, ETA