Enabling a Smarter Infrastructure for Your Cloud Environment

Glenda Lyonglyon@us.ibm.com

Instrumented Physical Assets

Growing Mobile Access

Big Data Explosion

200 Billion 2.72 ZB

New types of workloads

62%of workloads will be Cloud-based

of digital content - a 50% increase

Connected physical assets & devices

1 Billion Consumers will

have SmartPhones

Our infrastructures are virtually without limits - growing smarter and more interconnected with every passing second…

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“Internet of things”

Smarter infrastructures create new opportunities to deliver better business outcomes…

Assure 98.5% compliance for 50,000 endpoints spread

across 1,800 locations.

Deploy SAP applications for students 86% faster than before, with Cloud.

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Increased predictive work orders 400% and achieved

record high availability.

ReduceReact Realizecost and riskwith agility better outcomes

Fuels investments in

innovation

Drives need for continuous

optimization

Optimization Innovation

The ability to balance Optimization and Innovation will be critical to success…

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Business OperationsDevelopmentCustomers

41%experience

development delays

34%experience

deployment delays

45%experience

production delays

Source : A commissioned study conducted by Forrester Consulting on behalf of IBM, 4Q2011

However, organizations are challenged by a complex mix of

vendor tools, technologies, and manual, disconnected processes…

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See your services Minimize cost & risk Optimize for innovation

Success will require Visibility, Control and Automation across

service design and delivery processes and infrastructure…

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Monitor and predict the health of infrastructure & operations and

measure delivery against committed objectives.

Enforce change and compliance policies across infrastructure &

operations for improved reliability & economics.

Optimize workloads and interconnect processes for greater agility,

innovation & competitive advantage.

40k mobile devices and instrumented endpoints

50k IT assets in the data center & across hybrid cloud

9k physical airport, and facilities assets

Hybrid Clouds

Instrumented assets

Big Data

Mobile & IT devices

VisibilityVisibility ControlControl AutomationAutomation

Increased water leak

detection eightfold for participating citizens

Decreased water utilization during pilot

6.6 percent

Handling

70 million pieces of luggage/year

Increased capacity by

20 million

Speed infrastructure delivery from 45 days

to 20 minutes

Reduced administrative ratio from 10’s to 1 to

100’s to 1

IBM clients are realizing the transformational benefits of

improved visibility, control and automation…

Cloud Service Management

Not just resources– integrated design and

delivery of hybrid cloud services across

Dev & Ops.

Cloud Service Management

Not just resources– integrated design and

delivery of hybrid cloud services across

Dev & Ops.

Specialized Capabilities

VisibilityVisibility ControlControl Automatio

nAutomationPlug & Play

Architecture Not proprietary integration-- standards-based to easily interconnect any multi-vendor tools. Plus open services to simplify sharing of data across vendors and processes.

Not proprietary integration-- standards-based to easily interconnect any multi-vendor tools. Plus open services to simplify sharing of data across vendors and processes.

Unified Device Management

Not IT or mobile– unified compliance management for all

devices, mobile and IT, irrespective of vendor.

Unified Device Management

Not IT or mobile– unified compliance management for all

devices, mobile and IT, irrespective of vendor.

IT Operational & Storage Analytics

Not reporting & backup-- advanced analytics for

new insights and scalable assurance of

big data.

IT Operational & Storage Analytics

Not reporting & backup-- advanced analytics for

new insights and scalable assurance of

big data.

Integrated Infrastructure Mgmt

Not asset siloes– complete lifecycle

management across IT, operations assets,

and facilities.

Integrated Infrastructure Mgmt

Not asset siloes– complete lifecycle

management across IT, operations assets,

and facilities.

Visibility, Control and Automation are enabled by specialized capabilities, and a better approach to multi-vendor integration...

Objectives cost and riskwith agilityReduceReact

better outcomesRealize

Smarter Infrastructure & Operations

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IBM Cloud Technology IBM Endpoint Mngt. IBM Analytics & Storage Management

IBM Maximo & Tririga

Why IBM?

*OpenStack – TOSCA – OSLC ** Also Gartner market leader for ITOM for Mainframe tools

Interoperable*No proprietary vendor lockin – open standards for quick plug in of multi-vendor applications.

Continuous deliveryNot siloed & slow – closed loop design &

delivery bridging Dev and Ops for innovation.

Beyond VirtualizationNot just VMs – hybrid service orchestration,

image mgmt, recovery, accounting, security, perf.

Cloud Computing: Cloud Service ManagementChallenge: Provisioning of virtual resources is not enough - cloud services must be

optimized, secure, trackable, and constantly evolving to transform business.

Better Outcomes

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American Greetings

• Deployment times reduced from hours/days to minutes

•2X improvement in admin productivity

Why IBM?

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Challenge: Multiple mobile & IT vendors & operating systems make it difficult to consistently enforce compliance across mixed mobile devices, much less all IT.

Compliant Not point-in-time audits – real-time reporting &

enforcement of config, patch, & software policies.

UnifiedNot multiple tools – automatically manage &

secure all mobile, desktop, server, & devices.

LightNot heavy agents with too much network chatter – a centrally deployed, single intelligent agent.

Mobile Enterprise: Unified device management

Better Outcomes

Li Fung

• Improved endpoint coverage from 50% to 100% with near real-time reporting

•95% reduction in servers, 6X reduction in admin staff

Smarter Infrastructure: Integrated infrastructure mgmt

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Challenge: Reactive management & maintenance practices are expensive & must give way to real-time & predictive models for optimizing infrastructure ROI.

Why IBM?

Embrace ConvergenceNot just enterprise assets – manage all IT and

operational technology in one place.

Predictive AnalyticsNot just maintenance planning – collect & analyze

data from any source & predict service impact.

Return on InvestmentNot basic lifecycle mgmt – extend the useful life of capital & physical assets, & optimize facilities.

Better Outcomes

Taiwan High Speed Rail

• Improved safety, reliability, asset utilization & asset life with condition based maintenance

• 99.15% of trains within 6 seconds of schedule

Challenge: Explosive data growth makes it difficult to isolate useful insights before impact, and scale data storage in mixed, multi-vendor environments.

Why IBM?

Storage AnalyticsNot complex – non-experts can predict and

resolve problems before users are impacted.

Predictive AnalyticsNot manual thresholds & service models –

early warning using behavioral learning from Watson.

Search AnalyticsNo sifting logs – indexed search pinpoints issues

linking to support documents & expert knowledge.

Better Outcomes

Big Data: IT Operational & Storage Analytics

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Consolidated

Communications

• Analyzes 80,000 statistics in near-real-time providing advanced warning far earlier than normal

• Detects 100 % of the major incidents, including silent failures

•$300K annual cost savings

Design / Release

Orchestrate / Monitor

Remediate / Bill Business

OwnersService

Consumers

Mixed multi-vendor tools

Challenge: Smarter infrastructures are more complex, requiring costly and time consuming integration across many, multi-vendor service delivery tools.

The business impact of a better approach to integration…

Smarter Infrastructure

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cost and riskwith agilityReduceReact Realize

better outcomes

IBM has the capabilities, and expertise needed to help you realize better business outcomes…

•80% of Fortune 100 companies use IBM cloud capabilities

•5,000+ successful cloud client transformations

•200M+ daily cloud transactions

•1M+ managed virtual machines

•50% reduction in IBM’s IT labor cost with Dev / Test Cloud

•40% reduction in end user IT support costs.

•80% of Fortune 100 companies use IBM cloud capabilities

•5,000+ successful cloud client transformations

•200M+ daily cloud transactions

•1M+ managed virtual machines

•50% reduction in IBM’s IT labor cost with Dev / Test Cloud

•40% reduction in end user IT support costs.

•250,000 client devices being managed (GTS)

•120,000+ users accessing IBM with mobile devices

•80K employees BYOD •40K IBM issued smart phones

•600,000 managed laptops & desktops (5% personally owned)

•200+ IBM Software apps available in App Stores; ~ 1M downloads

•225,000 IP hard phones at 337 sites

•250,000 client devices being managed (GTS)

•120,000+ users accessing IBM with mobile devices

•80K employees BYOD •40K IBM issued smart phones

•600,000 managed laptops & desktops (5% personally owned)

•200+ IBM Software apps available in App Stores; ~ 1M downloads

•225,000 IP hard phones at 337 sites

•47,000 sq ft reduction in data center floor space

•20k MWh in energy savings

•Rochester Complex is 33 buildings & 3.3M sq ft

•Underwent years of improvements before advanced analytics •250,000+ sensor points generating 2.1M relevant data points / month •8% annual savings in equipment operating costs.•5% YOY reduction in energy use & carbon

•47,000 sq ft reduction in data center floor space

•20k MWh in energy savings

•Rochester Complex is 33 buildings & 3.3M sq ft

•Underwent years of improvements before advanced analytics •250,000+ sensor points generating 2.1M relevant data points / month •8% annual savings in equipment operating costs.•5% YOY reduction in energy use & carbon

•163,000 IBM users of Blue Insight - world’s largest business analytics private cloud.

•Provides analytics on more than 1 PB of data •Federates info from 100 different sources

• IBM IT manages:•10 PB of operational data•15 PB backup •70-85 PB in other parts of the business•25%+ data growth per year•Increased storage utilization from 50% to 90%

•163,000 IBM users of Blue Insight - world’s largest business analytics private cloud.

•Provides analytics on more than 1 PB of data •Federates info from 100 different sources

• IBM IT manages:•10 PB of operational data•15 PB backup •70-85 PB in other parts of the business•25%+ data growth per year•Increased storage utilization from 50% to 90%

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