Problem statement Stakeholder NEEDS A WAY TO (describe person using empathetic language) (needs are VERBS) DO SAY THINK FEEL BECAUSE Insight Need STAKEHOLDER Insights Design Thinking Action Lab 2013
(describe person using empathetic language) (needs are VERBS)
DO
SAYTHINK
FEEL
BECAUSE
InsightNeed
STAKEHOLDER
Insights
Design Thinking Action Lab 2013
luizeg
Typewritten text
Not quite sure...
luizeg
Typewritten text
scratch the head
luizeg
Typewritten text
travel to Europe
luizeg
Typewritten text
a master degree after graduate
luizeg
Typewritten text
laugh at himself
luizeg
Typewritten text
long pauses
luizeg
Typewritten text
afraid of taking the wrong choice in life
luizeg
Typewritten text
parents influence
luizeg
Typewritten text
to make a living or to do what gives him pleasure
luizeg
Typewritten text
uncertainty
luizeg
Typewritten text
kind of lost
luizeg
Typewritten text
afraid of make mistakes
luizeg
Typewritten text
curiosity about other cultures
luizeg
Typewritten text
financial security is important
luizeg
Typewritten text
The young, curious, professional, reliable, high-school student, intern at the institution I work,
luizeg
Typewritten text
live abroad for a while
luizeg
Typewritten text
he needs a time off his daily life to figure out what he wants for his life.
luizeg
Typewritten text
Although his family is not rich, they have the means to send him abroad for a few months in order to help him to decide what graduation course to enroll, once he is not sure at all because of a conflict between making money and have a meaningful life doing what he loves to do. Taking this time off alone, without the influence of others should be enough for him taking his own decision.
