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(651) 315-7588 (651) 315-7588 Direct Marketing 101 - Appeal & Offer Development Direct Marketing 101 - Appeal & Offer Development 1 Direct Marketing 101 Direct Marketing 101 Workshop 3 Workshop 3 Direct Marketing Appeal & Offer Development

Direct Marketing 101 Workshop 3

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This is the third in a series of five presentations aimed at providing an introduction to direct marketing.

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Page 1: Direct Marketing 101   Workshop 3

(651) 315-7588(651) 315-7588 Direct Marketing 101 - Appeal & Offer DevelopmentDirect Marketing 101 - Appeal & Offer Development 11

Direct Marketing 101 Direct Marketing 101 Workshop 3Workshop 3

Direct Marketing

Appeal & Offer Development

Page 2: Direct Marketing 101   Workshop 3

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What is the Offer?What is the Offer?

It’s simply your proposition to the prospect or customer.

Page 3: Direct Marketing 101   Workshop 3

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Why is the Offer Important?Why is the Offer Important?

• Because the right offer can sell almost anything.

• The offer is one of the simplest and most dramatic ways to improve direct marketing results.

Page 4: Direct Marketing 101   Workshop 3

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The Offer is CrucialThe Offer is Crucial

• All other things being equal, it’s the most crucial of the three parts of response creativity.

• It’s important to think of your market as you are structuring your offer.

– What’s their sex, age, educational level, special interests, and social-economic status?

• How you state the offer counts.

• It both selects and involves the prospects.

• It determines the quality of the customers who respond.

• It’s an important aspect of creativity to find new ways of stating an existing offer.

• It’s important to find new offers.

Page 5: Direct Marketing 101   Workshop 3

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What’s Makes Up the Offer?What’s Makes Up the Offer?

• The products/services

• The price of the product/services

• The payment terms

• The way the offer is worded or pictured

• Any incentives, bonuses, extras, premiums

• Any time limitations or restrictions

• Any free literature or booklets

• Any special fulfillment options – free shipping

Page 6: Direct Marketing 101   Workshop 3

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Planning Your OfferPlanning Your Offer

• The 1st step in planning your offer is to think about your objective.

– Are you trying to get orders by mail?– Produce more sales leads?– Sell subscriptions?– Raise funds?

• The more attractive your offer, the better the response to it will be.

• Goal – come up with the most attractive offer you can afford to generate immediate action.

Page 7: Direct Marketing 101   Workshop 3

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Are all good offers expensive?Are all good offers expensive?

• Economics of your offer:

– You have fixed costs – You have variable costs

• Sweeten your offer and make it more attractive without increasing your fixed costs.

• Your objective:

– To increase response more than enough to offset the added costs involved in improving your offer.

Page 8: Direct Marketing 101   Workshop 3

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Types of OffersTypes of Offers

• Basic offers

• Free gift offers

• Other free offers

• Discount offers

• Sales offers

• Sample offers

• Time limit offers

• Guarantee offers

• Guarantee offers

• Build-up-the-sale offer

• Sweepstakes offers

• club & continuity offers

• Specialized offers

• A final offer

Page 9: Direct Marketing 101   Workshop 3

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Basic OffersBasic Offers

• Right price

• Free trial

• Money-back guarantee

• Cash with order

• C.O.D.

• Charge card privileges

• Bill me later

• Installment terms

Page 10: Direct Marketing 101   Workshop 3

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Free Gift OffersFree Gift Offers

• Free gift for an inquiry

• Free gift for a trial order

• Free gift for buying

• Multiple free gifts with a single order

• Your choice of free gifts

• Free gifts based on size of order

• Two-step gift order

• Continuing incentive gifts

• Mystery gift offer

Page 11: Direct Marketing 101   Workshop 3

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Other Free OffersOther Free Offers

• Free information

• Free catalog

• Free booklet

• Free fact kit

• Send me a salesman

• Free demonstration

• Free talent test

• Send me a salesman

• Free demonstration

• Free “survey of your needs”

• Free cost estimate

• Free dinner

• Free film offer

• Free house subscription

• Gift shipment service

Page 12: Direct Marketing 101   Workshop 3

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Discount OffersDiscount Offers

• Cash discount

• Short-term introductory offer

• Refund certificate

• Introductory order discount

• Trade discount

• Early bird discount

• Quantity discount

• Sliding scale discount

• Selected discounts

Page 13: Direct Marketing 101   Workshop 3

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Sales OfferSales Offer

• Seasonal sales

• Reason-why sales

• Price increase notice

• Auction-by-mail

Page 14: Direct Marketing 101   Workshop 3

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Sample OffersSample Offers

• Free sample

• Nominal charge samples

• Sample offer with tentative commitment

• Quantity sample offer

• Free sample lesson

Page 15: Direct Marketing 101   Workshop 3

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Time Limit OffersTime Limit Offers

• Limited time offers

• Enrollment periods

• Pre-publication offer

• Charter membership (or subscription) offer

• Limited edition offer

Page 16: Direct Marketing 101   Workshop 3

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Guarantee OffersGuarantee Offers

• Extended guarantee

• Double-your-money-back

• Guaranteed buy-back agreement

• Guaranteed acceptance offer

Page 17: Direct Marketing 101   Workshop 3

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Build-Up-The-Sale OffersBuild-Up-The-Sale Offers

• Multi-product offers

• Piggyback offers

• The deluxe offer

• Good-better-best offer

• Add-on offer

• Write-your-own-ticket offer

• Bounce-back offer

• Increase and extension offers

Page 18: Direct Marketing 101   Workshop 3

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Sweepstake OffersSweepstake Offers

• Drawing type sweepstakes

• Lucky number sweepstakes

• “Everybody Wins” sweepstakes

• Involvement sweepstakes

• Talent contests

Page 19: Direct Marketing 101   Workshop 3

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Club & Continuity OffersClub & Continuity Offers

• Positive option

• Negative option

• Automatic shipments

• Continuity load-up offer

• Front-end load-ups

• Open-ended commitment

• “No strings attached” commitment

• Lifetime membership fee

• Annual membership fee

Page 20: Direct Marketing 101   Workshop 3

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Specialized OffersSpecialized Offers

• The philanthropic privilege

• Blank check offer

• Executive preview charge

• Yes/no offers

• Self-qualification offer

• Exclusive rights for your trading area

• The super dramatic offers

• Trade-in offer

• Third party referral offer

• Member-get-a-member offer

• Name-getter offers

• Purchase-with-purchase

• Delayed billing offer

• Reduced down payment

• Stripped-down products

• Secret bonus gift

• Rush shipping service

• The competitive offer

• The nominal reimbursement offer

• Established-the-value offer

Page 21: Direct Marketing 101   Workshop 3

End of DM 101 Workshop 3End of DM 101 Workshop 3See Workshop 4 to ContinueSee Workshop 4 to Continue

Our complete Direct Marketing 101 Workshop series can be conducted via webcast or in person depending on

your preference. For more information about this workshop, others and our consulting services, contact

DWS Associates today at (651) 315- 7588 or [email protected]!

(651) 315-7588(651) 315-7588 Direct Marketing 101 - Appeal & Offer DevelopmentDirect Marketing 101 - Appeal & Offer Development 2121