Data Management within the Smart Grid 2011

xxxxxxxxxxxxxxxxxxx Waters edge, sydneyTel: xxxxxxxxx fax: xxxxxxxxwww.gridsdatamanagement.com.au

gridsdatamanagement.com.auPeer Reviewed Agenda! Advisory Board Members include:

Lucas Millmore Manager System Control ACTEW AGL

Simon Middleton Manager Strategy & Growth SYNERGY

Andrew Hager Customer Analytics Manager ENERGEX

Lance Hoch Director OAKLEY GREENWOOD

EArly BirD OffEr Save$400 when you register before 20th April 2011

interactive Workshops – Detailed Assessment & insight into the issues that Matter to yOU

Workshop A: How to Develop & Implement Asset Analytical Tools and Empowering the Smart Grid for the Business

Workshop B: Overcoming Complexity Issues of Data Security and Two Way Communication Systems

Workshop C: Effective Methods to Translate Data Capabilities into a Vision of Accurate Customer Behaviours

Workshop D: How to Ensure the Control Room Systems, People and Processes are Ready for a New Control Environment

Workshop E: Effectively Utilising your Data to Provide Billing Solutions

Researched & Developed By:Event Partners: Associate Partner:

Data ManageMent within the SMart griD

SMART GRIDSIQPC’s

SERIES

Main Conference 29-30 June 2011Pre-Conference Workshops: 28 June 2011Evening Workshops: 29 - 30 June 2011Venue: WatersEdge, Sydney, NSW

Utilising Data for Next Generation Network Management, Process Automation & Customer Engagement

DATA MANAGEMENT will be the Back-Bone to Smart Grid Success!Dear Colleague,

Over the last few months I have done extensive research with your peers to develop the agenda for Data Management within the Smart Grid 2011, part of IQPC’s hugely successful National Smart Grids Series, which has been widely recognised by industry as the most comprehensive event on the topic in Australia.

Just as Smart Grid deployment is set to revolutionise the energy sector, it will also see the electricity industry becoming inundated with an unprecedented amount of data in order to enable this vision for efficient two way communication within the network. The way utilities capture, store and analyse this data will be crucial in their future planning of the network and the way they interact with their customers.

IQPC’s Data Management within the Smart Grid 2011 is the first event in Australia to bring together transmission & distribution companies with retailers, meter data managers, regulators and technology solutions providers to discuss the next step on the road to deploying a national smart grid. Through extensive feedback, the agenda has been designed to address the key challenges and opportunities within data management in enabling next generation network management, process automation and customer engagement.

Make the most of this opportunity!

Be sure to confirm your place at this important industry gathering. Call (02) 9229 1000, email [email protected] or visit www.gridsdatamanagement.com.au for more information.

I look forward to seeing you in April.

Kind Regards,

Dajana DikicDivisional DirectorIQPC Australia

Hear from Companies that Have Crunched the Data Challenge

Retail• CIO• GMStrategy• ManagerSystemControl• ManagerNetworkPanning

T&D• GMRetail• GMMetering• MeterDataManager• ManagerMeter

DataDynamics

• Customer AnalyticsManager• MarketingManager• BDM

PS Don’t forget to book your place at the Workshops to maximise your time out of the office.

Event Partner:

Teradata, the world’s largest company solely focused on enterprise data warehousing and analytic solutions, provides powerful solutions for companies of all sizes.

Through innovation, consulting services, technology, and industry-specific applications, our customers are outpacing their competition with enterprise agility. Visit teradata.com

OSIsoft® delivers the PI System®, the world’s leading highly scalable and secure infrastructure for the management of real-time data and events, and for

connecting people with the right information, at the right time, to analyze, collaborate, and act.With more than 14,000 installations across oil & gas, power & utility, pharmaceuticals, data center, chemical, pulp & paper, metals & mining, and other process industries, the OSIsoft PI System® is the flexible foundation for establishing a culture of continuous improvement at the plant, across the enterprise, and throughout the value chain.For more information, contact us through:Brett Higgins - Managing Director, OSIsoft Australia Pty Ltd Tel : +61 2 9951 8901 Email : [email protected]

IBM has deep, practical experience helping organisations in the energy and utilities industry evolve to meet the challenges inherent in moving to Smart Grid technology.

IBM solutions for smart grids are designed by IBM professionals who have applied their business, industry and technological expertise to create energy solutions that drive real business value. And IBM continues to invest in the industry to gain a deeper understanding of its complexities.

Learn how IBM is helping the Energy and Utilities industry by visiting www.ibm.com/smarterplanet/au/en/smart_grid/ideas/index.html?re=spf

Who Should Attend?

International Keynotes By:Robert Craige, SecurityExpert,ZIGBEEALLIANCE,UK

Thor Hjartarson,ManagerSystemReliability,TORONTOHYDRO,Canada

Local Insights By:Ian McLeod, ChiefExecutive, ERGONENERGYIan Watt, Manager,ITStrategy,Technology&Delivery-SmartGridOperationalTechnology&Innovation,AUSGRIDShoaib Yousuf,E-SecurityStrategySpecialistAndrew Hager, CustomerAnalyticsManager,ENERGEXLucas Millmore, ManagerSystemControl,ACTEWAGL*Mike Dougan, GeneralManagerMetering,ERGONENERGYGraeme McClure,EngineeringLeadSmartNetworks-NetworkAutomation,SPAUSNETJames Deacon,GeneralManagerKnowledgeandTechnology,HORIZONPOWERPaul Fechtelkotter, EnergyandUtilities(E&U)BusinessSegmentLeader,IBMTodd Pistorese, Director,Power&Utilities,OSISOFTDavid Socha,IndustryPrincipalforUtilities,TERADATALance Hoch, Director,OAKLEYGREENWOODDavid Prins, Director,ETROGCONSULTING

BOOK NOW! T +61 2 9229 1000 F +61 2 9223 2622 E [email protected] W www.gridsdatamanagement.com.au

Transitioning to a Data Intensive Network

8:30 Conference Registration & Welcome Coffee

8:50 Opening Remarks By IQPC

9:00 Opening Remarks By the Conference Chair

9:10 Smart Asset Data Capture, Management, Modelling and Analytics for Improved Operational efficiency

Ian McLeod,ChiefExecutive,eRgON eNeRgY

9:55 Address by IBM Paul Fechtelkotter, EnergyandUtilities(E&U)BusinessSegmentLeader,IBM

10:40 MorningTeaandNetworking

11.10 Smart City, Smart grid Initiative: What the Data Implications are For Moving Towards a Smarter and More efficient Network

AssessinghowthisdemonstrationprojectwillprovidetheindustrywithsignificantinformationonthecostsandbenefitsofdatamanagementwithinSmartGrids

• Evaluatetheinformationanddirectionoftheinitiativetounderstandhowthesetrialscanbenefityourutilitygoals

• Developanunderstandingofhowthedataaspectoftheinitiativeisanimportantsteptodictatinghowfuturedecisionswillbemadebythegovernment,electricityproviders,technologysuppliersandconsumers

• Benchmarkyourownprocessesinordertounderstandtheuseofadvancedcommunication,meteringanddatacollectionthatwillefficientlymanageyourelectricitysupplyanddemand.

• Determinethebenefitstoconsumersofbeingabletomanagetheirenergyusebyprovidingrealtimedataandinformationabouttheirenergyuse,estimatedcostsandsavings.

Ian Watt,Manager,ITStrategy,Technology&Delivery-SmartGridOperationalTechnology&InnovationAuSgRID

11:55 Source to Socket Situational Awareness SmartGrideffectivenessreliesuponthecollection,analysisandpresentationofnetwork

datainreal-timeandhistoricalcontext.AMI,Generation,T&DOperations,DR,DER,DA/FAandmarketsignalsallrepresentnecessarydatasourcesthatmaketheSmartGridfunction.

• GoingbeyondcollectiontotheactualunderstandingofdatawithintheSmartGridwithalookatdatasourcestosupportcommodity,customer,andassetmanagement

• Viewingthenetworkinaholisticmannerwithdataanalyticsandend-to-endreal-timecollectionforeffectivemanagementandoperationaldatavisibility

• Employingeventnotificationandvisualizationtoolstoenablesituationalawareness. • RealisingSmartGriddeploymentbycreatinginsightintopast,presentandfuture

operations. Todd Pistorese,Director,Power&Utilities

OSISOFT

12:40 Lunch&NetworkingOpportunity

1:40 understanding the Cost Benefit Business Case of Data Management Systems with a Look at Current Metering Trials and the Customer Value Proposition

• Understandingthebusinessledfunctionalityofdatamanagementinordertoleadthedesignandoutcomeofmeteringtrailsandnetworkmanagement

• Assessingthevalueoftime-of-usepricingforconsumerengagementandpeakdemandreduction

• Translatingcustomerdataintousableinformationthroughanalyticsandprogramming • Evaluatingthemeterdatacaptureanditstransformationintonewbillingsystems

withalookatdataownershipandsecurityconcerns Mike Dougan,GeneralManagerMetering

eRgON eNeRgY

2:25 Beyond Meter Data Management: MostUtilitieshavenowcometoacceptthataMeterDataManagement(MDM)system

willsoonbecomepartoftheirmission-criticalITportfolio.Largeamountsofsmartmeterdatamustbestoredandmanagedsomewhere,afterall.ButhowmuchvaluedoesthatdatadeliverinanMDM?Isn’ttherealvaluetoyourbusinessinintegratingthatMDMdatawithoperationalnetworkdata;assetdata;billingdata;geospatialdata;customerdemographicsorotherexternaldatasets?

• Theproblem:Largedatachallengesfacedistributorsandretailersinenablingthesmartgrid.First,weneedtoplanforandmanagethedataavalanchecomingourway

• Theopportunity:Next,weneedtounderstandtheincrementalvalueinintegratingvariousdatasets.Whatadditionalinsightswouldbeavailableandhowdowedrivevalueoutoftheseinsights?

• Theenablingtechnologies:WhatarethekeycharacteristicsoftheplatformandarchitecturetosupportanIntegratedAnalyticsfoundation?

• Theevidence:CasestudiesfromUtilitiesandotherbusinesseswhoareachievingmassiveROIfromanintegratedanalyticinfrastructure

David Socha,UtilitiesPracticeLeader(Europe,MiddleEast&Africa)TeRADATA

3:10 AfternoonTea

Assessing Data Security

3:40 Addressing Data Security Issues in Smart grid Deployment Raisingthedatasecurityissuesinsmartgridsanddissectingwhatwecanlearnfrom

recentsecuritythreats • Theimplicationsofnotsecuringyoursystems,networksanddata • Dissectinggridvulnerability&howyourowndatacanbeusedtocreatenetwork

vulnerabilityandpotentialsecuritythreats • Determiningwhatcybersecuritymeasuresarerequiredtoprotectyournetworks

andcustomers • Planningandimplementingacompletesecuritynetwork:thechallengesassociated

withimplementation

Robert Craige,SecurityExpertZIgBee ALLIANCe, uK

4:25 Focusing on an end-to-end Security Strategy for Your entire Network and Protecting your Business

Takingalookatthesecuritythreats\weaknessestoyoursystems\networksandwaystoprotectthem

• Protectingyournetworks:Aneffectivesecurityarchitecturetopreventnetworklevelthreatsthatattempttotakedownthegrid

• Acomprehensivethreatdefensivestrategy:preventingattemptstostealelectricalservice(physicalornetwork)

• Theimportanceofphysicalsecurityateverycommunicationpoint;Creatingacentralisedsystemtofacilitatepersonnelandoperationsteamstorespondtophysicalthreats

• Securingtheconfidentialityofdataonthesystem:Howtoprotecttransmittedandstoreddata

Shoaib Yousuf,E-SecurityStrategySpecialist

5:10 Closing Remarks by the Conference Chair

5:20 EndofDayOne

5:20 - 7:50 Workshop D


Day One – wednesday 29 June 2011

Data Analytics: Asset Management, Customer Analytics & Network Management

9:00 Opening Remarks By the Conference Chai

9:10 INTeRNATIONAL KeYNOTe: embracing the holistic Smart grid Challenge of Asset Management when Planning for Data Management Solutions in T&D

Enhancingyourunderstandingofhowtheuseofdataanalyticscanbeexpandedformanagingyourassets.

• Blendingdatafromdifferentsources(operations&IT)toenablerealtimemanagementofassets

• Drawingondataanalyticmodelstointerpretandconvertrawdatatopracticaldatainordertomonitorthehealthofmajorassetsinrealtime

• Uncoveringthewaystominimiseyouroperationandmaintenancecoststhroughdataanalytics

• Implementingdataanalyticstotackleandpinpointproblemassetsbeforetheycauseissuessuchasmonitoringthehealthofdashboards,lifecyclecostingandanalysis,loadprofilesandtrendsandfailureeventanalysis.

• CalculatingmaintenanceROIeffectively

Thor hjartarson,ManagerSystemReliabilityTORONTO hYDRO, Canada

9:55 Assessing the Data Life Cycle within the Smart grid and how to Best Manage It

Understandingwhatadatalifecycleis,howitcanaffectyourbusinessdecisionsandhowthosedecisionswillhelpyoumanageyourvastdataresources

• Comprehendingthedatalifecycleanditsroleinstreamliningyourbusinessprocesses • Identifyingtheprocessesinvolvedindatamanagementthatwillleadtoeffective

datausage • Addressingtheessentialaspectsofthedatalifecyclefordesigningeffectivedata

managementstrategies • Lookingatbestpracticeproceduresinhandlingdataatdifferentpointsinitslife

cycleinordertomaximisethevalueofdata Lucas Millmore (Pending final appoval),ManagerSystemControl

ACTeW AgL*

10:40 MorningCoffeeandNetworking

11:10 understanding the Network, Considerations for Obtaining Information by Data Mining

ThepresentationisbasedonthepremisethatdataminingtoolsarebeingusedbypeopleinutilitiesthathavehistoricallynotbeenactivelyinvolvedwithSCADAandmeteringdata.Reportrunoffrawdatawithoutanunderstandingofhowtherawdataisbeingsorcedcanresultinamisleadingrepresentationofwhatishappeningonanetwork.Thepresentationshalldiscussissuessuchasmissingdata,flatlining,rangecontrol,signeddata,eventsgeneratedduringtesting,fieldtimeversesloggedtime,orderofmagnitudeandvariationsduetonetworkswitching.

•Managingmissingdataandflatlining, • Howvalidisadatapoint,considerationsfororderofmagnitude,rangecontroland

signeddata, • Handlingdataeventsgeneratedduringtestingandnetworkswitching • Implicationsofthetimevalidityofdata;fieldtimeversesloggedtime

graeme McClure,EngineeringLeadSmartNetworks-NetworkAutomationSPAuSNeT

11:55 Developments in IT relating to Power Plant efficiency in Remote Locations • Ensuringsafetyandreliabilityofsupplytoremoteregionsandlocationswithoffgrid

powerstations • Applyingasystematicapproachtogenerationneedsthroughdataanalysistomatch

designofoperationalcapabilitiesofnewandexistingsystems • UnderstandingtheinfrastructureandITchallengeindeliveringservicesto

isolatedareaswithalookatthebenefitsofasmartgridinenablingremotepowermanagement

• IntegratingdataanalysisandsystemdevelopmentforefficientongoingmanagementofITsystemsandnetworkefficiency

James Deakon,GeneralManagerKnowledgeandTechnologyhORIZON POWeR

Customer Analytics

12:40Lunch&NetworkingOpportunity

1:40 Reducing Costs and Improving Forecasting by understanding the Value of Customer Data Analytics

Outliningtangiblepointsonhowtoanalyseconsumerdatatoreducecosts,increasecustomerinsightandimproveforecastingforyourbusiness

• Turningyourdataintovaluableandactionableinformationthroughcustomerdataanalytics

• Theimportanceofgaininginsightsintocustomerenergyconsumptionbehaviourinordertoserveandcommunicatewithcustomersmoreeffectively(outages,energyconservationschemesandreducingpeakdemand)

• Managingandmakingvalueoflargequantitiesofdataacrossvariousrolesandfunctions

• Utilisingthevalueofdataavailablethroughsmartgridtechnologyincombinationwithcustomerattribute,attitudinalandbehaviouraldata

Andrew hager, CustomerAnalyticsManagereNeRgeX

2:25 Roundtable Discussion: Turning utility Data into Profitable Information and Creating end-user Value Proposition

Converttheinfluxofdataintoinformationthatcanbeusedtocreatevalueandsavecostswhileprovidingcustomerswithatruevalueproposition

• Creatingbenefitsforyourconsumerbaseandfortheutilityusingdataanalytics • Convertingyourvolumesofdataintoavaluepropositionbyprovidingcustomers

withthedatatheywantandwiththedatathatwillservethem • Developingabusinessstrategybasedonyourcustomeranalytics • Lookingtothefuturedevelopmentofcustomeranalyticsandcustomerinformation

systemsinordertostayaheadofthecompetition

Facilitated by Lance hoch,DirectorOakley greenwood

3:10 AfternoonTeaandNetworking

3:40 Taking the Customer Centric Approach to Data utilisation to Optimise Consumer engagement

• Harnessingthecommercialvalueofdataandenhancingthecustomerexperience • Treatingeachcustomerasanindividual • Understandingconsumptionprofilestooptimisedatamodellingandplanning • Privacyanddataprotectionconcerns

David Prins,DirectoreTROg CONSuLTINg

4:25 Wrap up Roundtable Discussion: Assessing the Value of Data Management and Innovation around Billing Systems

• Conductingrealtimetrialstoevaluatecostbenefit • Understandingcostofplatformandtechnologyaswellasimplementationcost • Evaluatingnewbillingplatformsandnewmeansofdatamanagement • Reviewingexistingmetercodes–understandingaccess,storageandownership

5:00 Closing Remarks by the Conference Chair

5:10 EndofMainConference

5:10 - 7:40 Workshop e


Day two – thursday 30 June 2011

Visit our download centre for whitepapers podcasts and much more

www.gridsdatamanagement.com.au


Pre-Conference workshops – tuesday 28 June 2011

TheinstallationofsmartmetersandincreasedsystemmonitoringthroughyourSmartGridisaprecursortotheenormousincreaseindataandthechangesthataretakingplaceintheenergysector.Inordertoproperlyhandlethismassiveincreaseindataorganizationswillrequirethedevelopmentofaproperdatamodelsandgovernance.AssetManagementisincreasinglymorefocusedonpredictingsystemdeficienciesandensuringthatinvestmentsandmaintenancedecisionsaresurgicallycorrectandthereforetheneedforvastlyimprovedandaccuratetoolsthatrequireexpedient,validatedandsmartdata.ThisworkshopisdesignedtoshowcasehowAssetManagementhasevolvedandtheimportanceofsmartrealtimesysteminformation.Afterthisworkshop,youwillbeabletopositiontheneedforthevalueofassetmanagementtoolsandmethods,buildabusinesscaseforyoursmartgridtechnology,communicatethekeyconcepts,addressyourcurrentlevelofgovernanceandidentifyareaswhereyouneedtoupgrade.Session 1: Evolving Operational and Asset Management Tools• WhereistheT&Dbusinessheadingtodayandwhyaretherestrongerrequirementsinplanning

andoperation• Understandingtheimportanceofassetanalyticaltools,whattheyareandwhytheyareneeded• DevelopingMaintenanceandInvestmentplansthroughriskmanagementtoolsthatarebuilton

in-depthconditionandhealthmonitoring.• ThecompromisebetweenRequirements,AnalyticalPossibilities,CommunicationandData

availability• Realizethatmoreaccuratebusinesstoolsprovidesdirectfinancialreturnsforyourbusiness

andmoreeffectiveuseofITassetsSession 2: Smart Grid Programs: Getting the Message Across to Key Decision Makers• PositioningtheSmartGridbenefitsintermsofbetterbusinesssolutionsinoperationandasset

management

• Communicatingkeyconceptsthatwillbeessentialtoyourbusiness• Theimportanceofanorganizationcrossfunctionalapproachindevelopinganend-to-enddata

baseddecisionregime.• ExamplesofprovenSmartGridImplementationandhowdatahasbeentransformedintosmart

informationforuseinintelligentanalyticaltools• Theimportanceofdatagovernancetoensureoperationalcontinuityandthatultimatebusiness

benefitsareachievedAbout Your Workshop Facilitator: Thor Hjartarson,ManagerSystemReliability,TORONTOHYDRO,CANADA

Thorhasover20yearsofmanagementandleadershipexperienceintheelectricdistributionindustrywhereheheldprogressiveroleswithIcelandStateElectricity,AcresInternational,KinectricsandiscurrentlytheManagerofSystemReliabilityPlanningatTorontoHydrowhereheleadsalargeassetmanagementdivisionwithresponsibilitiesofplanning,gridmodernization,reliabilityanalysisandsystemstudies.ThorhasworkedthroughouthiscareeronadvancementofassetmanagementprinciplesandisoneofthefoundersoftheHealthIndexmethodologyinutilityassetconditionassessmentaswellastheimplementationofriskbasedplanningwhichhasrecentlybeendemonstratedinthecoverstoryofTDWorldmagazine(October2010issue).OverthelastfewyearsThorhasbeenleadingTorontoHydro’sSmartGridteaminitsimplementationofgridmodernizationsolutionsaswellastheresultingdataanalyticsandhehasbeeninvolvedinnumerousspeakingengagementsonthesubjectthroughoutNorthAmerica.ThorholdsaMasterofAppliedScienceDegreefromtheUniversityofBritishColumbiaandaBachelorofScienceDegreefromtheUniversityofIceland,bothinElectricalEngineering,andisalsoaregisteredProfessionalEngineerinOntarioaswellasaseniormemberofIEEE.

Astheintelligentnetworkanditscomponentsmaturethecomplexityofdataexchangeandtwowaycommunicationswillincrease.Theneedtohaveaconstantlyevolvingsecurityinfrastructurecapableofaddinglayersofsecurityprotocolstoprotectthenetworkwillbeparamount.Thisworkshopwillcoverthedifferentsecuritythreatsandwaystoaddressthemwhilealsolookingaheadtothedatasecuritythreatsofthefuture.Agenda:Session 1: Types of Data Security Threats• CyberSecurity:Canwelearnfromthethreatstotheinformationhighway• Databreachesandaddressingyourresponsibilitiesandliabilities• Dissectingtheformsofsecuritythreatsanddiscoveringtheimplicationsofthesethreats

toyourdataSession 2: How to Address Security Threats• Howtomanageyoursecuritythreats• Whatmeasuresneedtobetaken• Dataencryptionanecessityforconsumerinformationprotection• Definingandstandardisingsecurityprotocols&interfaces

Session 3: The Future of Data and Smart Grid Security• Wherewillthesecurityinfrastructureevolvetowards?• Waystoreadyyourselfforfutureattacksandthreats• Keepingyourfutureintelligentnetworkssafebyapplyingdataanalyticsandfuture

modellingtechniquesConfirmed: Robert Craige,SecurityExpert,ZIGBEEALLIANCE,UKRoberthasbeenChairoftheZigBeeAllianceSecurityTaskGroupsinceSeptember2006andwasMAC/SecurityTechnicalEditorfortheIEEE802.15.4-2006wirelessnetworkingstandard,whichiswidelyusedinsensornetworkandSmartGridandSmartMeteringdeployments.HeiscurrentlyCo-chairfortheZigBeeIPSpecificationandaSecurityEditorfortheZigBeeSE2.0specification.HeisalsoCo-chairfortheInternetEngineeringTaskForce(IETF)LightweightImplementationGuidanceworkinggroup.HecurrentlyworksasaconsultantforthePacificGasandElectriccompanyintheStandardsandSecurityareas.Priortothat,hewasaSystemsArchitectatJennicLtd.(nowpartofNXPSemiconductor),wherehearchitectedthefirsteversystem-on-chip802.15.4deviceandwasamajorcontributortoJennic’sZigBeeand802.15.4stackdesignanddevelopment.

Workshop A 9:00 - 12:00How to Develop & Implement Asset Analytical Tools and Empowering the Smart Grid for the Business

Workshop B 1:00 - 4:00Overcoming Complexity Issues of Data Security and Two Way Communication Systems

Workshop C 4:30 - 7:30Effective Methods to Translate Data Capabilities into a Vision of Accurate Customer Behaviours

Usethisopportunitytocriticallyanalysetheissueswithpredictivemodelling.Learnhowtoeffectivelysolvetheproblemsassociatedwithpoordataqualityresultinginalackofinsight.AndrewwillpresentacasestudyonanurbangrowthsimulationprojectENERGEXhasrecentlycompletedthatwilldemonstratetheabilitytomodellargeamountsofdatawhilstovercomingdataqualityissuestointegrateahighlyintelligentgrowthmodelintoENERGEXdesignandforecastingstrategies.AndrewwilltalkthroughanddemonstratehowENERGEXapplythebillionsofdatapointsdevelopedviathemodelatabusinessuserlevelaswellasprovideinsightintoSmartGridplanningstrategiesWhat you will take away:• Createastrategywhichcanbecustomisedtoyourbusinessprioritiesandimplemented

deliveringsuccessfulorganisationalchange• Successfullymanagetimingdifferencesinforecastingmodelsthroughtheimplementation

ofabestpracticesframework• Allowingacross-sectionofapplicationsandoutsourcedservicesoperateunderthesame

businessfocus

• Rollingoutover3billionrawdatapointstothebusinessinuserfriendlyplatformswiththesimulationmodel

• Simulatinggrowthatvariousnetworkdesignelements(egtraditionalnetworkinfrastructurelikefeedersorsubstations)ornontraditionalplanningelementslikesuburborcouncil

• Combininggrowthmodellingwithsmartgridstrategiestoimproveandassistwithcostbenefitandoperationalstrategies

About Your Workshop Facilitator: Andrew Hager,CustomerAnalyticsManager,ENERGEXAndrewhasbeenworkingintheElectricityindustryfor5yearsinavarietyofroles,includingbusinessmanagement,contractualandrelationshipmanagementandbusinessplanningandmodeling.PriortothisAndrewspent8yearsworkinginthetravelandtourismindustryincommercialanalystandsalesroles.Andrew’scurrentrolewithENERGEXistomanageENERGEX’sCustomerAnalyticsdepartmentthatisleadinginnovationinthedevelopmentandintegrationofcustomerinformationandanalyticsstrategiesandmodelstoassistintheinvestmentanddevelopmentofENERGEX’s$8bnetwork.

12:00 - 1:00 Networking Lunch

4:00 - 4:30 Afternoon Tea

Workshop D 5:20 - 7:50How to Ensure the Control Room Systems, People and Processes are Ready for the New Control Environment

Takingthecurrentcontrolroomsystemsandtraining,thisworkshopwillprimarilyallowattendeetoassesthemunderamicroscopetofindthegapsintoday’sandthefuturetechnologyforthecontrolofsmartgrid.What you will take away:• Whatthefuturecouldbring-thelookatthecurrenthorizoninrespecttocontroland

operationaldepartments• Dataandalarmmanagement-Lookingathowthenewsystemandprocesswillneedtobe

changedtometthenewworld• Peopleandtraining-Whatwillbeexpectedofthecontrolroomofthefuture• Systemsandsupport-Whatwillbedrivingthenewcontrolandthesystemsandsupportthat

willneedtobeconsideredtoensurethiscanbedelivered• Bringingthistothesmartlevel-Gettingonthesmartgridbandwagontoensurethatthe

controlroomisnotforgotten

About Your Workshop Leader: Lucas Millmore,ManagerSystemControl,ACTEWAGL*LucasistheOperationsManagerfortheSubtransmission,HVandLVnetworksintheAustralianCapitalTerritory(ACT),managingtherealtimeelectricalnetwork.HeisresponsiblefortheelectricalutilitiesemergencyresponseandCallCentre,SCADAandDistributionManagementSystem(DMS)operatingplatforms,GISandCADservicesforActewAGL.LucascurrentlysitsontheACTEmergencyManagementCommitteeandtheJointOperationalPlanningGroupalongwithotherindustrycommittees.HavingpreviouslyworkedastheControlRoomManagerwherehewasresponsibleforthedaytodayoperationalrequirementsfortheActewAGLElectricitynetwork,LucasiscurrentlyinvolvedwithanumberofprojectsfromcommunicationsandsystemsupgradesenablingotherSmartGridapplicationswithinActewAGL.PriortojoiningActewAGLheworkedforEnergex,theElectricalUtilitysupplierfortheSouthEastQueenslandareafor12yearsasaNetworkOperationsSupervisor,NetworkControllerandaNetworkDesigner.HewasinvolvedinthemigrationoftheirDMStoanewplatformastheNetworkBusinessIntegrationsTeamLeaderandmanagedEnergex’snetworkcontingenciesforthreeyearsincludingthe2003RugbyWorldCupandwasthenetworktechnicalcontactfortheGoldCoastareaforEnergex.

evening workshops – 29 & 30 June 2011

thursday 30 June 2011


Withanunprecedentedamountofdatacomingintoplaywithintelligentinfrastructureandthesmartgrid,manyutilitiesarelookingtowardshavingautomatedbillingsystems.Withtheinfluxofallthisdata,particularareasofinterestarehowtohandlelargequantitesofdatafeedsespeciallyifthey’regeneratedthroughdifferenttypesoftechnologies.Thisworkshopwillcoverthoseaspectsandexploretheinnovationintechnologythatwillenableutilitiestoprovidetailoredbillingsystemsforbetterconsumerengagementandsystemperformance.Agenda:Session 1: Addressing Current Shortfalls in Billing Systems • Reviewingcurrentbillingsystemswithregardstodataflowandinformationaccuracyfroma

customersperspective• Addressingthechallengesutilitieswillfacewithregardstodatamanagementandanalysisfor

effectivecustomerengagement• Designingmeteringsystemswithboththecustomerandutilitybenefitsinmind• Evaluatingthebenefitofeffectivedatamanagementandbillingsystemstotheentiresupply

chainSession 2: Overhauling your CIS & Billing Systems• Choosingtherightsolutionforyourorganisation• RecognisingthatthemarketopportunityforCIS&Billingsolutionsisnow• GainingacompetitiveadvantagethroughyourCIS&BillingSystems• Evaluatingtheroleofcustomerapplication

About Your Workshop Facilitator: Mike Dougan,GeneralManagerMetering,ERGONENERGYMikehasworkedtheelectricityindustryinVictoria(SECV,ESVandPowercor)andQueensland(Ergon)since1974(35years).HehashadmanyrolesfromstartingasanapprenticeelectricianintheSECVLatrobeValleyoperationsthroughvariousrolesasanengineerindistributionandsubtransmissionsystemdesign,systemplanningandmajorprojectmanagement.WiththeprivatisationoftheVictorianindustryMikeworkedonthesaleofPowercor,thentookonaroleincludingmarketOperations,NetworkPricingandmajorcustomerconnectionsatPowercoruntilleavingin1999.AtErgonEnergy,fromAugust2001MikewastheManagerNetworkConnectionandPricinguntilFebruary2007whenMikeacceptedtheroleofGeneralManagerMeteringatErgonEnergy.MikeisbasedinTownsville,Queensland.TheMeteringteamatErgonEnergyaremanaginganAMIpilotonMagneticIslandinnorthQueenslandandpreparingtodeployabout14,000metersinadepotareaAMIpilotinCentralQueensland.

Workshop E 5:10 - 7:40Effectively Utilising your Data to Provide Billing Solutions

wednesday 29 June 2011

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* Please send me set(s) of AUdIo ComPACT dIsCs and PresenTATIons Cd at $878.90 ($799 plus gsT) or $603.90 ($549 plus gsT) Presentations Cd only

* Please keep me informed via email about this and other related events

PrIVACy - yoUr ChoICeAny information provided by you in registering for this conference is being collected by IQPC and will be held in the strictest confidence. It will be added to our database and will be used primarily to provide you with further information about IQPC events and services. By supplying your email address and mobile telephone number you are agreeing to IQPC contacting you by these means to provide you further information about IQPC products and services. From time to time IQPC may share information from our database with other professional organisations (including our event sponsors) to promote similar products and services. Please tick the box below if you do NOT want us to pass on your details. To amend your current details, advise of duplicates or to opt out of further mailings, please contact our Database Integrity Maintenance Department, Level 6, 25 Bligh Street, SYDNEY NSW 2000. Alternatively, email [email protected], call 02 9229 1028 or fax 02 9223 2622.

* I do not wish to have my details made available to other organisations

IQPC CAnCellATIon And PosTPonemenT PolICy: for deTAIls of IQPC’s CAnCellATIon And PosTPonemenT PolICy PleAse VIsIT: www.iqpc.com.au© 2011 IQPC ABn 92 071 142 446 All rIghTs reserVed. The format, design, content and arrangement of this brochure constitute a copyright of IQPC. Unauthorised reproduction will be actionable by law.

Book early for huge eARLY BIRD savings.

2 WAYS TO SAVe!

Book as a TeAM, save & benefit as a team.

NOTE: PAYMENT IS DUE WITHIN 7 DAYS FROM REGISTRATION TO SECURE YOUR PLACE. Registrations received without payment or a Government PO will incur a processing fee of $99+GST = $108.90 per registration. Payment prior to the conference is mandatory for attendance. Payment includes lunches, refreshments, a copy of conference presentations via FTP website or workbook and all meeting materials. If payment has not been received two weeks before the conference, a credit card hold will be taken and processed. This card will be refunded once alternate payment has been received.

20035.001

To speed registration, please provide the priority code located on the mailing label or in the box below.

Register Early & Save!

accommoDaTion The lido group are the official booking agent for the data management Within the smart grid event. The lido group have negotiated event rates at a range of hotels for all attendees of this event.To take advantage of these rates & book direct on the website, please go to www.gridsdatamanagement.com.au and click on the Venue & Accommodation page.

QUICK and EASY WAYS to REGISTER

TElEphonE +61 2 9229 1000

FAX +61 2 9223 2622

EmAIl [email protected]

WEbSITE www.gridsdatamanagement.com.au

mAIl IQPC, Level 6, 25 Bligh Street, SYDNEY NSW 2000

pACKAGESEARlY bIRd

*register & pay before 20th April 2011

STAndARd pRICE

Conference Only $2999 + GST = $3298.90 $3399 + GST = $3738.90

Conference + 1 Workshop $3649 + GST = $4013.90 $4049 + GST = $4453.90

Conference + 2 Workshops $4697 + GST = $5166.70 $5097 + GST = $5606.70




SAVE $400

Utilising Data for Next Generation Network Management, Process Automation & Customer Engagement

Data ManageMent within the SMart griD

SMART GRIDSIQPC’s

SERIES