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CONNECTING THE DOTS: BUSINESS DEVELOPMENT AND SOCIAL MEDIA ProVisors OC LLP December 6, 2012

Connecting the Dots: Law Firms and Social Media

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Page 1: Connecting the Dots:  Law Firms and Social Media

CONNECTING THE DOTS: BUSINESS

DEVELOPMENT AND SOCIAL MEDIA

ProVisors OC LLP

December 6, 2012

Page 2: Connecting the Dots:  Law Firms and Social Media

“Movies are a fad. Audiences really want to see live actors on a stage.”

- Charlie Chaplin

Page 3: Connecting the Dots:  Law Firms and Social Media

WHAT SOCIAL MEDIA CAN DO FOR YOU

Build your brand

Gain insight into your clients and

industry

Position you as an expert

Promote your services

Connect referral sources and leads

Increase traffic to your website

Bring in new business

Page 4: Connecting the Dots:  Law Firms and Social Media

LAW FIRMS USING SOCIAL MEDIA IN 2011

0

5

10

15

20

25

30

35

40

45

0 20 40 60 80 100 120 LinkedIn Facebook Twitter

Page 5: Connecting the Dots:  Law Firms and Social Media

ATTORNEYS USING SOCIAL MEDIA FOR

PROFESSIONAL USE IN 2011

-10

0

10

20

30

40

50

60

70

80

0 50 100 150LinkedIn Twitter Facebook

Page 6: Connecting the Dots:  Law Firms and Social Media

PV SOCIAL MEDIA SURVEY

CURRENT FEELINGS ABOUT SOCIAL MEDIA

Actively Use

Use a Bit - StillLearning

Does it Work?

Page 7: Connecting the Dots:  Law Firms and Social Media

SOCIAL MEDIA STATS OF PV LLP MEMBERS

85% Would like to see examples of successful

programs

35% Blog but not regularly

80% Think SM will raise firm visibility

47% Think SM helps attorneys stay abreast of new

trends

41% Use SM to gain information about clients and

prospects

Page 8: Connecting the Dots:  Law Firms and Social Media

OUR MEMBERS USE OF SOCIAL MEDIA

LinkedIn

Facebook

Twitter

Page 9: Connecting the Dots:  Law Firms and Social Media

WE WANT TO LEARN MORE ABOUT:

0%

10%

20%

30%

40%

50%

60%

Blogging LinkedIn Twitter Video

Page 10: Connecting the Dots:  Law Firms and Social Media

WE WOULD LIKE HELP WITH:

0%

10%

20%

30%

40%

50%

60%

70%

80%

Creation ofContent

Developing aStrategy

Gathering Infoon Marketplace

AnalyzingEffectiveness

Page 11: Connecting the Dots:  Law Firms and Social Media

STILL NOT CONVINCED THAT ATTORNEYS ARE

USING SOCIAL MEDIA?

ABA Legal Tech 2012 Survey reports 77% of lawyers

joined a social media network in 2012

Page 12: Connecting the Dots:  Law Firms and Social Media

WHAT DOES THIS MEAN? (LEXUS NEXUS RESEARCH)

Website and blog are the anchors of online

marketing

A clear SM strategy helps develop an online

persona – be the “expert” in your field

Publish relevant info – not all personally created

Get active in online groups/networks that clients

and targets frequent

Continually post content, others’ blog posts with

commentary, recent articles, summaries of new

laws

Page 13: Connecting the Dots:  Law Firms and Social Media

USE SOCIAL MEDIA CHANNELS APPROPRIATELY

Blog – allows you to position yourself as an expert

LinkedIn – make contacts with clients, potential clients and referral sources

Twitter – position yourself as an information source, share content

Page 14: Connecting the Dots:  Law Firms and Social Media

TIPS FOR BLOGGING

Brand your blog and firm consistently

across channels

Search engines reward new and

relevant content

Select the key words to include in

content

Blog ideas come from many sources

Repurpose content

Create “Top 10 Lists” or “how to” on

legal issues

What are your clients biggest

concerns?

Page 15: Connecting the Dots:  Law Firms and Social Media

CONSISTENT BLOGGING PAYS OFF

Get visitors to comment

Comments can be moderated before they post

Ask a guest blogger to post

Post a link to a recently published article and

critique it

Configure your blog content to automatically

coordinate with LinkedIn, Twitter and/or Facebook

A blog should be the cornerstone of your social

media strategy

Page 16: Connecting the Dots:  Law Firms and Social Media

START BUILDING YOUR NETWORK!

CONNECT ON LINKEDIN WITH:

College friends

Former clients

Referral sources

Former colleagues

Neighbors and friends

Page 17: Connecting the Dots:  Law Firms and Social Media

HOW TWITTER WORKS

Search for people, companies to follow

I.D. thought leaders in your specialty

Read, click, absorb, learn

Retweet

Cut through red tape to decision-makers

Post links

Join the conversation

Page 18: Connecting the Dots:  Law Firms and Social Media

PLANT SOCIAL MEDIA “SEEDS”

LinkedIn

Facebook

Twitter

Blogs

Reconnect with contacts, gather new ones, expand your network

Leverage its popularity to create a fan base, target market, showcase your talents

Follow thought leaders, research prospects, join the conversation

Share your passion, create a dialogue

Page 19: Connecting the Dots:  Law Firms and Social Media

ET

HIC

AL C

ON

ST

RA

INT

S

Ensure compliance with State Bar

Approve all comments before posting to any SM site

Social media changes the media,

not the message.

Page 20: Connecting the Dots:  Law Firms and Social Media

78% GO ONLINE WHEN SELECTING

COUNSEL 78% Go Online When Selecting Counsel

Page 21: Connecting the Dots:  Law Firms and Social Media

MANZAMA – ONLY DELIVERS RELEVANT RESULTS

FOR BUSINESS AND SOCIAL INTELLIGENCE

Creates custom content for your SM program

Manzama is Google on steroids for PSO

All social media – even content from Twitter

Blogs

Business intelligence and bus dev

Proactive instant client and industry intelligence

Instant streamlined information for branded custom

alerts

Research on competitors, companies, trends, cases

Whose doing the legal work?

Creating a pitch that stands above

Page 22: Connecting the Dots:  Law Firms and Social Media
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SOCIAL MEDIA SUCCESS STORIES

Moving ahead of the pack Landing new clients

Page 28: Connecting the Dots:  Law Firms and Social Media

ALLEN MATKINS

Manufacturers, Importers and Retailers Await

Transformative California Consumer Product

Regulations

8/23/2012

The California Department of Toxic Substances

Control (“DTSC”) recently issued its long awaited

draft Safer Consumer Products regulations. The

proposed regulations would prohibit exposure to

certain chemicals, making it far more stringent than

Propositions 65 which only requires a warning label.

The proposed regulations require DTSC to publish a

list of “chemicals of concern.” DTSC will then

evaluate products containing these chemicals and

produce a list of products that need to be evaluated.

If you're a maker or importer of one of these

products, you will need to notify DTSC and later

provide a preliminary assessment.

Eileen Nottoli discusses the importance of having a

game plan for your product if it contains "chemicals

of concern." She encourages companies selling

consumer products in California to read the

proposed regulations, understand them and make

comments. There is a public hearing on September

10 and written comments will be accepted until

October 11 at 5 pm.

URL to view Video:

http://www.youtube.com/watch?v=-K2v8GZ1MbU

Page 29: Connecting the Dots:  Law Firms and Social Media

ANGELO PAPARELLI – IMMIGRATION

ATTORNEY WITH SEYFARTH SHAW

Began blogging in 2004

Began Tweeting in 2009

Central pieces:

Creation of fresh content weekly leveraged by SM

Content client/industry specific and educational

Repurposed with alacrity

Requests to be a guest blogger

1,700 following him on his blog and Twitter

Frequent requests to speak and write

Retweets good content of others

Page 30: Connecting the Dots:  Law Firms and Social Media

ANGELO PAPARELLI (CONTINUED)

Success stories

Positioned as thought leader in immigration

Scholarly articles in NY Law Journal

Daily Journal hungry for content

Dream Act not passed in 2010 - NY Times linked to his

blog

Contacted by reporters with consistency: WSJ,

Washington Post, New York Times (HARO)

Contacts reporters with scoop – they quote him

1/3 of new clients come from his social media efforts