Confenis2012DC

Faculty of Economics and Business Administration Department of Management Information and Operations Management

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Jan Claes | Confenis DC 201210 April 2023

Business Process Modeling in Support of Supply Chain Applications

Promotor: Prof. Dr. Geert PoelsCopromotor: Prof. Dr. Ir. Birger Raa


Jan Claes | Confenis DC 20122 / 17

Topic

Business Process Modeling in Support of Supply Chain Applications

Inter-organizational modeling

Supplier

Logistics

Customer

Supp

lier

Cust

omer

Logi

stics

Send PO

Receive SOPack goods

Deliver goods

Receive goods

Pay invoice

Send invoice



Topic

Inter-organizational modeling Cooperative modeling (manual, top-down) Process mining (automatic, bottom-up)

Supply Chain level

Organization level

top-downorchestration

bottom-upchoreography

Model level

Operation level

top-downcooperative modeling

bottom-upprocess mining



Methodology

Qualitative positivist research method grounded theory

(developing theory through collection and analysis of data)

RQ1: cooperative process modeling behavioral science research

(developing and evaluating theories from observations of reality)

RQ2: process mining design science research

(developing and evaluating artifacts to solve a practical problem)




Cooperative Process Modeling



Cooperative process modeling

Definition Working together on the manual construction of an inter-

organizational process model Where participants have knowledge on different parts of

the process

Research questions (improve knowledge to improve training/tools/…) RQ1a: what are the characteristics of the process of

cooperative process modeling? RQ1b: (how) can we provide guidelines for cooperative

process modeling?




Properties of textual description

Properties of modelers

Properties of modeling process

Properties of resulting model

RESEARCH




Preliminary work Visualization (TAProViz@BPM 2012)

“Visualizing the Process of Process Modeling with PPMCharts“

Method (BPM 2012 + invitation special issue Information Systems journal)“Tying Process Model Quality to the Modeling Process: The Impact of Structuring, Movement, and Speed“







Future work Tying process of process modeling to

the resulting process model (explorative > 2012) Tying structured modeling to

understandability (confirmative > 2012) Discovered patterns and styles of cooperative

process modeling (explorative > 2013) Method for cooperative process modeling

(confirmative > 2013)




Process Mining



Process mining

Definition Automatic as-is process model construction or

analysis From historical process data recorded in

information systemsResearch questions (enable process mining

with data distributed in multiple event logs) RQ2: how to merge event logs for process mining?



Process mining

CSVData

EventLog

CSVData

EventLog

Process Model

CSVData

EventLog



Process mining

Preliminary work Problem definition: survey (BPI@BPM 2012) Problem definition: manifesto (BPI@BPM 2012) Genetic algorithm for event log merging

(INISET@CAiSE 2011) Artificual Immune System for event log merging

(BPI@BPM 2011) Rule based method for event log merging

(Information Sciences journal > 2012)




Conclusion



Conclusion

Plans for current and future work Invited special issue Information Systems (2012) Merging event logs (2012) Process of process modeling (x2) (2012-2013) Experiments (explorative & confirmative) (2012) Process of cooperative process modelig (x2) (2013) Combine or compare process mining and

cooperative process modeling: method (?) Case studies (2012-?)



Contact information

Jan [email protected]

http://www.janclaes.infoTwitter: @janclaesbelgium