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Collaborative Techniques, can unlock innovation and creativity. This training explains how collaborative techniques can used to design and plan innovative new products.
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Collaborative Techniques
Andrew RuslingAgile Coach
2Contents
1. Collaborative Techniques
2. Game Plan
3. Problem Solving
3
Collaborative Techniques
4Games
Collaborative Technique = Game
Why use games
• Games are a great way to learn
• Games help us step out of mental boundaries
• Games allow us to collaborate in safety
• Games can be very short, or long and elaborate.
• Small games combine well to create other games.
5Three broad types
OpeningDivergent
Generating more ideas
ExploringEmergent
Categorising, Understanding
ClosingDivergent
Deciding, Choosing
Idea Decision
6
Game Plan
7The situation
• I have won the lotto!
• You are awesome game designers
• Who I hired for my new game company
• We have enough money to hire anybody we need
• We are going to design an online computer game
• We are going to plan it’s delivery
• This will be done using a series of ‘games’.
Photo credit: http://taxrebate.org.uk/
8Ideation of game ideas
Whiteboard brainstorming
Pros
• Easy to build upon ideas
• Facilitator clarifies ideas
Cons
• Facilitator is a bottleneck
• Hard to rearrange items
• Limited by white space
9Choose game idea
Dot Voting
1. Facilitator decides on how many dots each player gets.
2. Players take turns marking the available items with their dots.
3. Players may allocate all of their dots to one item, or spread them out.
4. The items can then be ordered by the total number of dot votes received.
5. Ties can be decided with one extra vote per participant just on the tie breaker items.
10Dot Voting
Good to choose couple of items to work on
Considerations
• How many dots? Usually 3 or 5
• Influence vs. Power?
11User Story Mapping
It is composed of the following games:
1. Silent index card writing
2. Sharing and elaborating
3. Affinity mapping
4. Above the line prioritisation
12Ideation of game features
Aim: Generate ideas for game features
Silent index card writing
• Why in silence?• Speed
• Remove influence
• Why on index cards? Why not post-it notes?• Slide easily
• More tangible
• Correct size for User Stories
• Double sided, for extra notes
• Easy to transport
• Why write in large font?• Easy to read, hence promotes understanding and elaboration
• Easy to type up later
13Share and elaborate on features
Aim: Build understanding and improve ideas
Pros
• Promotes shared understanding
• Promotes building upon ideas (which is missed in Silent writing)
• Identifies duplicate and similar items
Cons
• Much slower than everyone just placing their own items
14Categorisation of features
Aim: Better understand our features and prepare for Release Planning
Affinity Mapping Instructions
1. Write ideas on cards
2. Remove duplicates
3. Cluster similar items
4. Place similar clusters close to each other
5. Label the clusters, and clusters of clusters
6. Confirm cluster contents match the label, splitting clusters as necessary
15Affinity Mapping (Steps 1..4)
DuplicatesDuplicatesDuplicatesA
DuplicatesDuplicatesB
DuplicatesDuplicates2
ab
e
aaa
aa
3
41
4
43
• Stacked cards are duplicates (i.e. in the A, B & 2 piles)• A and B are very similar• E is more like A and B than 3, 2 or 4• 2, 3 & 4 are very similar• 2, 3 & 4 are not similar to A and B
• aa and aaa are variants of A (aka similar)• ab is a variant of A and B• 41 & 43 are variants of 4
16Affinity Mapping (Steps 5..6)
DuplicatesDuplicatesDuplicatesA
DuplicatesDuplicatesB
DuplicatesDuplicates2
e
aa
3
41
4
43
Engagement
ab
Metrics
Events
Build
Tools
CodeDeploy
Community
aaa
• aaa & ab moved into events
17Release Planning
Aim: Split features into three releases.
Above the line prioritisation instructions
1. Write all items on index cards
2. Place them on the bottom of long table edge
3. Mark out a line half way up the table.
4. Ask participants to move half of the items above the line.
5. Repeat with the top half.
6. You now have top priority ¼, next priority ¼ and low priority ½ .
18Above the line prioritisation
Steps 1..3
Step 4
Step4
again
Step3
again
19Above the line prioritisation
Pros
• Quick
• Allows for relative prioritisation
• Prevent everything is top priority
Cons
• Does not producing ordering.
20Describe our game
Aim: Create tag line & list of key differentiators.
Fist of Five instructions
1. On count of three all participants hold up their fingers in response to the sample statement.
• Five – total agreement, awesome idea.
• Four – agree, could be improved but still good
• Three – go with majority, will accept if the majority gives 4/5
• Two – disagree, needs correction/changes
• One – veto, it is completely wrong
2. Discuss Ones, then Twos.
3. Potentially make changes to statement
4. Potentially revote or throw out the statement.
21Fist of Five
Pros
• Builds consensus, gradually
• Discovers reasons for lack of consensus, allowing for them to be addressed
Cons
• Confronting for some people, when describing their reasons.
• Needs a statement to vote on
22
Problem Solving
23Five Whys
Cause
Problem
Why?
CauseWhy?
CauseWhy?
CauseWhy?
Root CauseWhy?
24Causal Loop Diagrams
• Wikipedia
• Explained by Henrik Kniberg
Number of chickens
Number of road
crossings
Number of eggs
++
+-
25Fishbone Diagrams
Photo: https://www.flickr.com/photos/vuhung/
26
Wrap up
27Summary
1. Collaborative Techniques1. Games
2. Opening, Exploring, Closing
2. Game Plan1. Ideation of game ideas (Whiteboard brainstorming)
2. Choose game idea (Dot Voting)
3. Ideation of game features (Silent Note writing)
4. Sharing and elaborating of features
5. Categorise features (Affinity Mapping)
6. Release Planning (Above the line prioritisation)
7. Describe our game (Fist of Five)
3. Problem Solving1. Five Whys
2. Causal Loop Diagrams
3. Fishbone Diagrams
28
https://www.flickr.com/photos/carlos_maya/
1 - 3 Key Learning Points
One person at a time
Your answers don’t have to be unique