The Question is how?

Strategic Resource ManagementPhiladelphia

8 November 2011

Diane DromgoldManaging Director RNC Global Projects

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How do we

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? ??

?

??

??

Get things done in a matrix world?

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?

?

Succeed with competing demands on our people?

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?

?

Plan and budget without control over resources?

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Those were the days

?

?

Get people to do what we want them to do?

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?

?

Make space for people to do their jobs well?

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Make a path just for me

?

The answer

Lies not in what we dobut in what we don’t do –

yet.

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!

Look around

• Sports

• Medicine

• Theatre

• Manufacturing

• Construction

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They all have one thing in common

It’s crystal clear what each person has to do,

and when.

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Yes they schedule, but it’s what they schedule that’s the difference

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Project plans schedule tasks

Other fields schedule the people

Theatre

'VICTOR': 'So we hereby apply for a mortgage loan of 69.000 pounds.' ... Julia turns off the dictaphone, repeats and writes and turns it on again. ... 'For which we can offer a first mortgage on the above mentioned Italian estate, comma' ... Julia turns off, repeats and writes and turns on again. ... 'our latest investment, comma' ...

JULIA: What? She turns off. ... Investment? Must be a mistake. We never invest. ... She rewinds the tape and turns on. ...

'VICTOR': 'Our latest investment, comma' ... She turns off, shrugs her shoulders, repeats, writes and turns on again. ... 'Including a manor house, comma, 85 hectares of olive plantation, comma' ... She turns off, repeats and writes. Dennis enters from his office.

DENNIS: Poor little thing, how busy you are. Do you need a little massage? ... He starts giving her neck and shoulders a massage. The telephone rings.

JULIA: Wood and Wilson, good morning ... Beg your pardon? ... Yes, Mr Wilson is a solicitor ... Sorry, I don't quite understand. ... No, I'm sorry, Mr Wilson hasn't come yet. ... Do you want an appointment? ... Beg your pardon? ... Can I take a message? ... I see ... You want to ... Hello? ... Sir? ... She looks at the receiver, shakes her head and hangs up.

DENNIS: Who was it? JULIA: I don't know. Some stupid snail eater from the continent. "Isn't Mr Wilson at home, I

have telephoniert already duo times". DENNIS: Victor is at a meeting.

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Theatre as a project plan

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But how can we do it?

Not as hard as you think!

Simple steps

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Take the project plan

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Project plans are still developed to meet the needs of the PM –

ignoring the needs and psychology of the people

working on the project

Spin it

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We’re almost there! Just a few

more steps

Watch the reaction of your people

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And your results improve

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Discussion topics

• How to do it?• How to get people running other initiatives to

cooperate?• The evil of the position description• No need for magic or heroes

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2020

• Diane Dromgold• RNC Global Projects• ddromgold@rncglobal.com• USA 1 877 755 2633• Australia + 61 2 9238 1992

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