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Tweet me! I’m @renate LEARNING TO SEE THROUGH MOBILE TINTED GLASSES Renate Nyborg, Global Director of Mobile

Business Planning in the Digital Age

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The speed of technology innovation means the world changes every Tuesday. Does the concept of a 'business plan' still make sense? This presentation looks at 5 tactics to update your planning for a digital age, focusing on a "pilot and play" approach. Includes case studies.

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Page 1: Business Planning in the Digital Age

Tweet me! I’m @renate

LEARNING TO SEE THROUGH MOBILE TINTED GLASSESRenate Nyborg, Global Director of Mobile

Page 2: Business Planning in the Digital Age

Tweet me! I’m @renate HELLO!

I’m @renatefrom Edelman

Page 3: Business Planning in the Digital Age

Tweet me! I’m @renate WHAT’S ON MY MIND

NOT THIS

Page 4: Business Planning in the Digital Age

Tweet me! I’m @renate WHAT’S ON MY MIND

OR THIS

Page 5: Business Planning in the Digital Age

Tweet me! I’m @renate ARE AD/PR AGENCIES DEAD?

We’re not in Kansas anymore...

Page 6: Business Planning in the Digital Age

Tweet me! I’m @renate THE WORLD CHANGES EVERY TUESDAY Tweet me! I’m @renate

Google Glass 3D printing

Pebble SnapChat

Page 7: Business Planning in the Digital Age

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THE QUESTION IS:

If the world changes every

Tuesday, can we still write a

‘business plan’?

Page 8: Business Planning in the Digital Age

HOWcan we plan ahead

Tweet me! I’m @renate A NEW PERSPECTIVE ON BUSINESS

WHOshould do it

WHAThas changed

Page 9: Business Planning in the Digital Age

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WHAThas changed

Page 10: Business Planning in the Digital Age

Tweet me! I’m @renate THE WORLD HAS CHANGED

SPOT THE DIFFERENCE?

Page 11: Business Planning in the Digital Age

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THE INFLECTION IS COMING (INDIA 2012)

Tweet me! I’m @renate THE WEB IS MOBILE

Page 12: Business Planning in the Digital Age

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60%+ Facebook & Twitter

100% Instagram

Tweet me! I’m @renate SOCIAL MEDIA IS MOBILE

Page 13: Business Planning in the Digital Age

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Google and search are at the very core of the

mobile experience

SEARCH IS MOBILE

1 in 4 Google searches

are on mobile

Page 14: Business Planning in the Digital Age

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0

17,500

35,000

52,500

70,000

Social Networing News Reference TV Guides Retail

TOTA

L A

UD

IEN

CE

44%

49%

58%

45%61%

FASTEST GROWING CONTENT CATEGORIES (2011 to 2012)

Tweet me! I’m @renate NEWS IS MOBILE

Page 15: Business Planning in the Digital Age

Tweet me! I’m @renate MOBILE DRIVES ACTION

95% of smartphone users conduct local searches

90% will act on their results within 24 hours64% of smartphone restaurant searches convert

within one hour

Source: Google Think Insights, October 2012

Page 16: Business Planning in the Digital Age

Tweet me! I’m @renate REACH NEW AUDIENCES

MOBILE

WEB

PERCEPTION REALITY

MOBILE

WEB

Page 17: Business Planning in the Digital Age

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BILLION6MOBILE IS EVERYONE Tweet me!

I’m @renate

Page 18: Business Planning in the Digital Age

Tweet me! I’m @renate MOBILE IS GLOBAL Tweet me! I’m @renate

Page 19: Business Planning in the Digital Age

Tweet me! I’m @renate

Page 20: Business Planning in the Digital Age

Tweet me! I’m @renate BRANDS DON’T RULE Tweet me! I’m @renate

Page 21: Business Planning in the Digital Age

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63%

37%

TOP 100 UK BRANDS

IN FACT, BRANDS ARE BEHIND

Optimised

Unoptimised

Tweet me! I’m @renate

Page 22: Business Planning in the Digital Age

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83%

10%7%

ENGAGEMENT

74%

1%

25%

BUDGET

Print Mobile Other

AND THE GAP IS WAY TOO BIG Tweet me! I’m @renate

Page 23: Business Planning in the Digital Age

HOWcan we plan ahead

Tweet me! I’m @renate A NEW PERSPECTIVE ON BUSINESS

Page 24: Business Planning in the Digital Age

Tweet me! I’m @renate CAN WE STILL ‘PLAN’ BUSINESSES?Tweet me!

I’m @renate

Page 25: Business Planning in the Digital Age

Tweet me! I’m @renate LETS PLAN(T) SOME

SEEDS OF CHANGE

Page 26: Business Planning in the Digital Age

Tweet me! I’m @renate MOBILE IS BEHAVIOUR

Home Work

Shop Play

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Page 27: Business Planning in the Digital Age

Tweet me! I’m @renate KNOW YOUR AUDIENCETweet me!

I’m @renate

ARE YOU THINKING ABOUT THEIR LIFESTYLE OF MOBILITY?

Page 28: Business Planning in the Digital Age

Tweet me! I’m @renate LISTEN TO SIGNALSTweet me!

I’m @renate

Page 29: Business Planning in the Digital Age

Tweet me! I’m @renate PLAY AND PILOTTweet me!

I’m @renate

Page 30: Business Planning in the Digital Age

Tweet me! I’m @renate CASE STUDY: FACEBOOK ADSTweet me!

I’m @renate

UK BUDGET: £4,600

SPOT THE DIFFERENCE?

Page 31: Business Planning in the Digital Age

Tweet me! I’m @renate CASE STUDY: CAPTAIN MORGANTweet me!

I’m @renate

500,000+ new Facebook fans300%+ increase in engagement

What is the ROI of social media?

Gee, I don’t know. Let’s find out using

MOBILE!

Page 32: Business Planning in the Digital Age

Tweet me! I’m @renate SWITCH UP RECRUITMENTTweet me!

I’m @renate

Page 33: Business Planning in the Digital Age

Tweet me! I’m @renate SEE THROUGH MOBILE GLASSES

Coeuis

Summly

Hailo

Page 34: Business Planning in the Digital Age

Tweet me! I’m @renate START MAKING SENSETweet me!

I’m @renate

Page 35: Business Planning in the Digital Age

Tweet me! I’m @renate THESE ARE OUR SEEDS FOR CHANGE

TREND SPOTTING

LISTEN TO SIGNALS

PLAY & PILOT

ENTREPRENEURIAL EMPLOYEES

A NEW PERSPECTIVE

Page 36: Business Planning in the Digital Age

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WHOshould do it

Page 37: Business Planning in the Digital Age

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Page 38: Business Planning in the Digital Age

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THANKS!

Renate [email protected]

Page 39: Business Planning in the Digital Age

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OUR SERVICE OFFERING

Page 40: Business Planning in the Digital Age

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INSIGHT

Page 41: Business Planning in the Digital Age

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APPS

Page 42: Business Planning in the Digital Age

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Number 2 in food

Number 1 in news

PROMOTION

Page 43: Business Planning in the Digital Age

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TRAINING

Edelman Mobile Learning apps

Available May 2013