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Business Performance Manager

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Overview of our Business Performance Manager Service. Helping Small Businesses Increase Revenue, Reduce Costs, Improve Efficiency and Drive Innovation

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Page 1: Business Performance Manager
Page 2: Business Performance Manager

The Business marketplace is Changing

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Its gone from this...

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To this

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The Knowledge Economy is growing.

Traditional products and physical channels are declining.

Knowledge is considered a product and its being delivered seamlessly over the Internet.

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Where business is conducted is also changing

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or here

Business used to be conducted here

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Now its done everywhere

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Virtualization and Cloud Computing has redefined how business is conducted.

Large and Enterprise companies have embraced Cloud Computing and are benefiting from increased productivity and employee satisfaction while reducing costs significantly.

Page 10: Business Performance Manager

Business has gone social.

People want to collaborate and share information with:

Collaboration breeds innovation. Feedback from customers improves products and increases productivity.

• Colleagues• Partners• Clients

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Social media and collaboration have also lead to a change in customer behaviour.

Businesses are forced to become more customer focused and develop with customer demands.

Customers are more demanding, wanting an immediate response from the businesses they buy from.

Increases in competition means that customer loyalty is at an all time low.

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Changes in the business environment means Small businesses & start ups are increasingly being pressured to be more responsive and flexible.

At the same time they are also being challenged reduce costs and become more efficient.

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Small businesses & startups are changing to more customer driven solutions that help them address the challenges of increasing revenue, reducing costs and improving processes.

However, even business's that have committed to these principles face new and unique challenges in their journey.

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Small Businesses and Startups have been slow to identify and implement new business processes and practices.

Small Business & Startups need to fill the expertise gap in new business practice adoption at an affordable price.

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Our Business Performance Manager (BPM) service can help customers successfully face these challenges.

Business Performance Managers work as an extension of the customers team. Leveraging years of experience of working with small businesses & startups, they help customers plan, measure and grow their business.

Page 16: Business Performance Manager

Goals of a Business Performance Manager

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These goals are achieved by focusing on our Three Key Concepts:

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Financial Control

Business Performance Managers (BPM) help clients control their cash flow by reducing costs and improving cash collection processes

BPM's ensure client management team have frequent, high quality financial data to help them make informed decisions.

If your business does not have a finance team BPM's can produce your management accounts.

Page 19: Business Performance Manager

MARKET PLANNING

Getting your Marketing & Advertising right is crucial for small businesses, it can be the difference between success or failure.

Business Performance Manager (BPM) helps businesses:

•Analyzes 7P's of marketing

•Ensures Branding is aligned with corporate vision

•Improves customer loyalty

•Introduces Inbound Marketing strategies & Internet Marketing

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BUSINESS PLANNING & GROWTH

Not having a Strategy and Performance Management system in place puts businesses at risk.

Business Reporting Manager (BPM) helps in clients with:

• Corporate Strategy

• Business Planning/Budgets & Forecasts

• Growth Strategies

• Employee Performance Management

• Building of new reporting systems - Dashboards, Scorecards & KPI's

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PROCESS IMPROVEMENT & INNOVATION

Political, cultural and technological events and trends have a profound impact on how business is conducted as they affect your customers and staff.

Innovation is the introduction of new ideas, goods, services, and practices. It’s not just about new technology. It’s about new ways of doing things: new methods and new processes.

Business Performance Managers (BPM) drive innovation initiatives for our clients helping increasing productivity and efficiency.

Key Areas of focus:

• Cloud Computing• Process Improvement• Outsourcing options• New Products & Markets• Open source software options

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TALENT MANAGEMENT

Recruiting and retaining quality staff is one of the biggest challenges small business faces as they find it difficult to compete with larger companies.

The workforce is changing; employees are more demanding. The BPM help small businesses and startups

• Ensure you recruit and retain the best employee's• Implement succession management to reduce business risk• Ensure the organizational structure is agile and able to respond to

change• Ensure your business is fosters a culture of productivity and

innovation

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KEY OUTPUTS OF BPM

• A Business Plan for internal performance management.

• Continual improvement program based on performance in Financial, Marketing, Strategy & Talent Management Health Checks.

• Market data reports providing you bench-marked insight on how your business is performing compared to similar businesses.

• Regular Strategy "Deep Dive" sessions review performance and set your business expectations in for the next six months and beyond.

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KEY BENEFITS OF BPM

•Gives you tools to manage your business more effectively.

•Shows you how to improve your business's profitability.

•Gives you guidance on how solve your business problems.

•Provides you with advice on how to grow your business

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We offer two levels of Business Performance Manager service depending on the size of the business.

Work is delivered on site or virtually depending on your location.

Core Hours Dedicated to your Business:

Business Performance Managers are available via email and telephone outside of their core hours if required.

Seeds & Start-ups: 10 hours per month minimumEstablished Small Business: 20 hours per month minimum

Page 26: Business Performance Manager

Contact Us

www.arinobe.com

0203 286 7829

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[email protected]

+447825 002 908

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