Bringing the Empathy Back to the ExperienceKristen Gallagher, LDC 2015#B103© Edify Education Design

Welcome!

About me: ● learning designer● business owner● museum/alt learning background

About you?

Framing the Issue

It’s a jumble:

● tools & tech● learner needs● what is empathy, again?

Experiences

What experiences do we have with…

● cold tech/tools?● lack of empathy?● confused/disengaged learners?

What is Empathy again?

the feeling that you understand and share another person's experiences and emotions

What is Empathy again?

Empathy + Learning = ?

What is Empathy again?

Who are you teaching?

What is Empathy again?

Empathy Maps:● orient● direct

What is Empathy again?

WhatWhoWhySo?

Rethinking Our Tools

What tools do you use?

Rethinking Our Tools - Methodologies

● Empathy-focused● Learner-first● Efficiency-focused

Anticipating Learner’s Needs

● Why● When● How

Thank you!

Please submit session evaluation for #B103!