+

Improving Communication

BNI Network Education SectionBy: Coach Ziyad Maricar (Business Architect)

+Communication Method

Verbal CommunicationWords (Written or Spoken)

Non – Verbal CommunicationVoice Tone & Body Language

+Our Priority

45 Sec Script My name is ……. I am the Director of …… Our

office is located at ……… We Specialize in ……… Our past customers includes………. If you know

anyone who needs a …… please refer them to me.

Thanks

+Impact of Verbal Communication

7%WORDS

+Impact

38%Voice Tone

+Impact

55%Body Language

+Effectiveness

93%Non Verbal Cues

+Improving your 45sec

Words are Important

NO POINT saying the wrong things

BUT don’t forget about the balance of 93% of Communication

BODY LANGUAGE & VOICE TONE

+Thank You

Coach Ziyad Maricar (VentureEDGE Solution)

Email: coach@ziyadmaricar.comWebsite: www.BusinessArchitect.AsiaFacebook: www.facebook.com/BusinessArchitect.Asia Twitter: www.Twitter.com/ziyadmaricar