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Mrugesh Bhatt

Big box retail department and its hierarchy

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Objective of this presentation is to make people aware about various back end function and its complexity of Big Box Retailer.

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Page 1: Big box retail department and its hierarchy

Mrugesh Bhatt

Page 2: Big box retail department and its hierarchy
Page 3: Big box retail department and its hierarchy

Objective

To make people aware about various back end function and its complexity of Big Box Retailer.

Page 4: Big box retail department and its hierarchy

Departments are mainly divided into two parts.

Front End

Back End

Page 5: Big box retail department and its hierarchy

Store Manager

Asst. Store Manager

Department Manager

Asst. Department

Manager

Team Leader

Team Member

Department Manager

Asst. Department

manager

Team Leader

Team Member

Asst. Store Manager

Department Manager

Asst. department

manager

Team leader

Team Member

Page 6: Big box retail department and its hierarchy

Buying (Category Team)

HR

Project Team

Marketing Team

Loss Prevention Team

Accounting Team

Legal and finance Team

Logistic and warehousing Team

IT Team

Facility and admin Team

Page 7: Big box retail department and its hierarchy

Head o category

LOB Category Head

Finance executive

Brand Manager

MIS Executive

Store and warehouse

Coordinator

Purchase Executive

Zonal Purchase Executive &

Coordinator

Brand Manager

MIS ExecutivePurchase Executive

Zonal Purchase Executive

LOB category Head

Brand Manager

MIS Executive

Store and warehouse

Coordinator

Purchase Executive

Zonal Purchase Executive & co

ordinatore

Finance executive

Page 8: Big box retail department and its hierarchy

National HR Head (CPO)

Zonal HR Manager

Regional HR Manager

Store HR Executive

Admin Executive

Regional HR Manager

Store HR Executive

Admin Executive

Zonal HR Manager

Regional HR Manager

Store HR Executive

Admin Executive

Recruitment Manager

Operation Manager

Retention and creative

Manager

Legal and Compliance

Manager

Page 9: Big box retail department and its hierarchy

National Project Head

Execution Team

(Techno-Commercial)

Zonal Technical Team

Front End Operational Team

(Called on Demand)

Design and fixture finalizing team

Outside Agency and sourcing Team

Market Research Team

New Property Search Team

Page 10: Big box retail department and its hierarchy

National Head Marketing

Event Planner Team

Finance Team Creative Team Execution Team

Media Tie UP and zonal Marketing

Manager

Store Marketing Executive

Page 11: Big box retail department and its hierarchy

CSO

Zonal Security Chief

Store level Security officer

Contract Based Security

Personal

Operation Support Team

Page 12: Big box retail department and its hierarchy

CFO

Head Accounting

HO Account team

Zonal Account team

Store Account executive

Head Cashier

Page 13: Big box retail department and its hierarchy

CFO

Head Finance

Finance allocation and liasoning tem

Zonal Finance Manager

Store Account executive

Head Cashier

Head funding

External & internal

funding team

Page 14: Big box retail department and its hierarchy

Head Supply chain

Head Logistic

Head legal & buying co ordination

Head Transportation

Regional Transport

Team

Store Warehouse executive

Head Warehousing

Warehouse manager

Page 15: Big box retail department and its hierarchy

Head IT

Head administrator

HO Trouble shooting team

HO IT Team

Zonal IT Person

Store level IT executive

Head of development and

up gradation

Up gradation Team